/proc/meminfo reports 6.7 GiB, while lshw reports 8 GiB, meminfo reports 1.3 GiB less than lshw, a difference of 16.27%

Bug #1477729 reported by Amr Ibrahim
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

I have this laptop Acer Aspire E5-551G-T0KC http://www.acer.de/ac/de/DE/content/model/NX.MLEEG.009
It has 8 GiB memory.

Meminfo system test fails with this message:

"/proc/meminfo reports: 7024084.0 kB lshw reports: 8388608.0 kB FAIL: Meminfo reports 1397272576 bytes less than lshw, a difference of 16.27%. Only a variance of 10% in reported memory is allowed."

I didn't test any other kernel because I don't know which version I should install.

The system testing report is attached.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-44-generic 3.16.0-44.59~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-44.59~14.04.1-generic 3.16.7-ckt14
Uname: Linux 3.16.0-44-generic x86_64
NonfreeKernelModules: fglrx wl
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Jul 23 20:51:49 2015
InstallationDate: Installed on 2015-06-16 (37 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: amr 2526 F.... pulseaudio
 /dev/snd/controlC0: amr 2526 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=a91d1031-cbcc-4078-903f-e781d597bee7
InstallationDate: Installed on 2015-06-16 (217 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Acer Aspire E5-551G
NonfreeKernelModules: fglrx wl
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed root=UUID=80d75317-abae-46f8-af85-6dc9e9c10c5a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-43-generic N/A
 linux-backports-modules-3.19.0-43-generic N/A
 linux-firmware 1.127.19
Tags: trusty
Uname: Linux 3.19.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/10/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.12
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: EA50_KV
dmi.board.vendor: Acer
dmi.board.version: V1.12
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.12:bd06/10/2015:svnAcer:pnAspireE5-551G:pvrV1.12:rvnAcer:rnEA50_KV:rvrV1.12:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-551G
dmi.product.version: V1.12
dmi.sys.vendor: Acer

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote :
Revision history for this message
Amr Ibrahim (amribrahim1987) wrote :
summary: - /proc/meminfo reports: 7024084.0 kB while lshw reports: 8388608.0 kB.
- Meminfo reports 1397272576 bytes less than lshw, a difference of 16.27%
+ /proc/meminfo reports 6.7 GiB, while lshw reports 8 GiB. Meminfo reports
+ 1.3 GiB less than lshw.
description: updated
summary: - /proc/meminfo reports 6.7 GiB, while lshw reports 8 GiB. Meminfo reports
- 1.3 GiB less than lshw.
+ /proc/meminfo reports 6.7 GiB, while lshw reports 8 GiB, meminfo reports
+ 1.3 GiB less than lshw, a difference of 16.27%
Revision history for this message
penalvch (penalvch) wrote :

Amr Ibrahim, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1477729

affects: linux-lts-utopic (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Amr Ibrahim (amribrahim1987) wrote :

Thanks Christopher. I can't do apport-collect because I'm affected by this bug LP: #1339663.

Revision history for this message
penalvch (penalvch) wrote :

Amr Ibrahim, one may do the apport-collect in a live environment via http://cdimage.ubuntu.com/daily-live/current/ .

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : BootDmesg.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : CRDA.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : IwConfig.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : Lspci.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : Lsusb.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : ProcEnviron.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : ProcModules.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : PulseList.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : RfKill.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : UdevDb.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : UdevLog.txt

apport information

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : WifiSyslog.txt

apport information

penalvch (penalvch)
tags: added: latest-bios-1.12
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Changed in linux (Ubuntu):
status: Expired → New
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Amr Ibrahim, could you please http://cdimage.ubuntu.com/daily-live/current/ and advise to the results of the test in it?

tags: added: bios-outdated-1.15
removed: latest-bios-1.12
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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