Activity log for bug #1477587

Date Who What changed Old value New value Message
2015-07-23 13:43:48 Andreas Morgenstern bug added bug
2015-07-23 13:43:48 Andreas Morgenstern attachment added "xrandr -q" of the version which is working. https://bugs.launchpad.net/bugs/1477587/+attachment/4433009/+files/xrandr.log
2015-07-23 13:49:19 TJ description One display turns off when both outputs are set to 1920x1080@60.0. They both still work separately on that rate. Forcing the one to "1920x1080@59.9" is functioning as a work-around. The good kernel version was linux_3.19.0-21.21. This Problem occurred in kernel linux_3.19.0-22.22 and linux_3.19.0-23.24. GPU is: Radeon HD 6670 using the radeon open source driver. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.19.0-23-generic 3.19.0-23.24 ProcVersionSignature: Ubuntu 3.19.0-23.24-generic 3.19.8-ckt2 Uname: Linux 3.19.0-23-generic x86_64 ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: andreas 3695 F.... pulseaudio /dev/snd/controlC1: andreas 3695 F.... pulseaudio CurrentDesktop: Unity Date: Thu Jul 23 15:12:26 2015 HibernationDevice: RESUME=UUID=4f0d7a88-5c8d-41c5-a44c-d195a257fd4e InstallationDate: Installed on 2012-04-11 (1198 days ago) InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) IwConfig: eth0 no wireless extensions. lo no wireless extensions. MachineType: Dell Inc. OptiPlex 755 ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-23-generic root=UUID=4acbdc21-f685-460d-a0dc-f86e6f346bf3 ro plymouth:debug splash quiet drm.debug=0xe RelatedPackageVersions: linux-restricted-modules-3.19.0-23-generic N/A linux-backports-modules-3.19.0-23-generic N/A linux-firmware 1.143.2 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2015-04-27 (87 days ago) dmi.bios.date: 04/30/2008 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0GM819 dmi.board.vendor: Dell Inc. dmi.chassis.type: 6 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA10:bd04/30/2008:svnDellInc.:pnOptiPlex755:pvr:rvnDellInc.:rn0GM819:rvr:cvnDellInc.:ct6:cvr: dmi.product.name: OptiPlex 755 dmi.sys.vendor: Dell Inc. One display turns off when both outputs are set to 1920x1080@60.0. They both still work separately on that rate. Forcing the one to "1920x1080@59.9" is functioning as a work-around. The good kernel version was linux_3.19.0-21.21. This Problem occurred in kernel linux_3.19.0-22.22 and linux_3.19.0-23.24. GPU is: Radeon HD 6670 using the radeon open source driver. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.19.0-23-generic 3.19.0-23.24 ProcVersionSignature: Ubuntu 3.19.0-23.24-generic 3.19.8-ckt2 Uname: Linux 3.19.0-23-generic x86_64 ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: andreas 3695 F.... pulseaudio  /dev/snd/controlC1: andreas 3695 F.... pulseaudio CurrentDesktop: Unity Date: Thu Jul 23 15:12:26 2015 HibernationDevice: RESUME=UUID=4f0d7a88-5c8d-41c5-a44c-d195a257fd4e InstallationDate: Installed on 2012-04-11 (1198 days ago) InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) IwConfig:  eth0 no wireless extensions.  lo no wireless extensions. MachineType: Dell Inc. OptiPlex 755 ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-23-generic root=UUID=4acbdc21-f685-460d-a0dc-f86e6f346bf3 ro plymouth:debug splash quiet drm.debug=0xe RelatedPackageVersions:  linux-restricted-modules-3.19.0-23-generic N/A  linux-backports-modules-3.19.0-23-generic N/A  linux-firmware 1.143.2 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2015-04-27 (87 days ago) dmi.bios.date: 04/30/2008 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0GM819 dmi.board.vendor: Dell Inc. dmi.chassis.type: 6 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA10:bd04/30/2008:svnDellInc.:pnOptiPlex755:pvr:rvnDellInc.:rn0GM819:rvr:cvnDellInc.:ct6:cvr: dmi.product.name: OptiPlex 755 dmi.sys.vendor: Dell Inc. ----- (From TJ): $ xrandr -q Screen 0: minimum 320 x 200, current 3600 x 1080, maximum 16384 x 16384 HDMI-0 connected primary 1680x1050+0+0 (normal left inverted right x axis y axis) 477mm x 268mm 1920x1080 60.0 + 50.0 59.9 60.0 1920x1080i 60.1 50.0 60.0 1600x1200 60.0 1680x1050 59.9* 1280x1024 75.0 60.0 1440x900 59.9 1280x960 60.0 1366x768 59.8 1152x864 75.0 1280x720 60.0 50.0 59.9 1024x768 75.1 70.1 60.0 832x624 74.6 800x600 72.2 75.0 60.3 56.2 720x576 50.0 720x480 60.0 59.9 640x480 75.0 72.8 66.7 60.0 59.9 720x400 70.1 DVI-0 connected 1920x1080+1680+0 (normal left inverted right x axis y axis) 477mm x 268mm 1920x1080 60.0*+ 1280x1024 75.0 60.0 1152x864 75.0 1024x768 75.1 60.0 800x600 75.0 60.3 640x480 75.0 60.0 720x400 70.1 VGA-0 disconnected (normal left inverted right x axis y axis) # workaround $ xrandr --output HDMI-0 --mode 1920x1080 --rate 59.9
2015-07-23 13:49:22 TJ linux (Ubuntu): status New Confirmed
2015-07-23 13:49:27 TJ linux (Ubuntu): importance Undecided High
2015-07-23 13:50:08 TJ bug added subscriber TJ
2015-07-23 13:51:55 TJ description One display turns off when both outputs are set to 1920x1080@60.0. They both still work separately on that rate. Forcing the one to "1920x1080@59.9" is functioning as a work-around. The good kernel version was linux_3.19.0-21.21. This Problem occurred in kernel linux_3.19.0-22.22 and linux_3.19.0-23.24. GPU is: Radeon HD 6670 using the radeon open source driver. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.19.0-23-generic 3.19.0-23.24 ProcVersionSignature: Ubuntu 3.19.0-23.24-generic 3.19.8-ckt2 Uname: Linux 3.19.0-23-generic x86_64 ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: andreas 3695 F.... pulseaudio  /dev/snd/controlC1: andreas 3695 F.... pulseaudio CurrentDesktop: Unity Date: Thu Jul 23 15:12:26 2015 HibernationDevice: RESUME=UUID=4f0d7a88-5c8d-41c5-a44c-d195a257fd4e InstallationDate: Installed on 2012-04-11 (1198 days ago) InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) IwConfig:  eth0 no wireless extensions.  lo no wireless extensions. MachineType: Dell Inc. OptiPlex 755 ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-23-generic root=UUID=4acbdc21-f685-460d-a0dc-f86e6f346bf3 ro plymouth:debug splash quiet drm.debug=0xe RelatedPackageVersions:  linux-restricted-modules-3.19.0-23-generic N/A  linux-backports-modules-3.19.0-23-generic N/A  linux-firmware 1.143.2 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2015-04-27 (87 days ago) dmi.bios.date: 04/30/2008 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0GM819 dmi.board.vendor: Dell Inc. dmi.chassis.type: 6 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA10:bd04/30/2008:svnDellInc.:pnOptiPlex755:pvr:rvnDellInc.:rn0GM819:rvr:cvnDellInc.:ct6:cvr: dmi.product.name: OptiPlex 755 dmi.sys.vendor: Dell Inc. ----- (From TJ): $ xrandr -q Screen 0: minimum 320 x 200, current 3600 x 1080, maximum 16384 x 16384 HDMI-0 connected primary 1680x1050+0+0 (normal left inverted right x axis y axis) 477mm x 268mm 1920x1080 60.0 + 50.0 59.9 60.0 1920x1080i 60.1 50.0 60.0 1600x1200 60.0 1680x1050 59.9* 1280x1024 75.0 60.0 1440x900 59.9 1280x960 60.0 1366x768 59.8 1152x864 75.0 1280x720 60.0 50.0 59.9 1024x768 75.1 70.1 60.0 832x624 74.6 800x600 72.2 75.0 60.3 56.2 720x576 50.0 720x480 60.0 59.9 640x480 75.0 72.8 66.7 60.0 59.9 720x400 70.1 DVI-0 connected 1920x1080+1680+0 (normal left inverted right x axis y axis) 477mm x 268mm 1920x1080 60.0*+ 1280x1024 75.0 60.0 1152x864 75.0 1024x768 75.1 60.0 800x600 75.0 60.3 640x480 75.0 60.0 720x400 70.1 VGA-0 disconnected (normal left inverted right x axis y axis) # workaround $ xrandr --output HDMI-0 --mode 1920x1080 --rate 59.9 One display turns off when both outputs are set to 1920x1080@60.0. They both still work separately on that rate. Forcing the one to "1920x1080@59.9" is functioning as a work-around. The good kernel version was linux_3.19.0-21.21. This Problem occurred in kernel linux_3.19.0-22.22 and linux_3.19.0-23.24. GPU is: Radeon HD 6670 using the radeon open source driver. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.19.0-23-generic 3.19.0-23.24 ProcVersionSignature: Ubuntu 3.19.0-23.24-generic 3.19.8-ckt2 Uname: Linux 3.19.0-23-generic x86_64 ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: andreas 3695 F.... pulseaudio  /dev/snd/controlC1: andreas 3695 F.... pulseaudio CurrentDesktop: Unity Date: Thu Jul 23 15:12:26 2015 HibernationDevice: RESUME=UUID=4f0d7a88-5c8d-41c5-a44c-d195a257fd4e InstallationDate: Installed on 2012-04-11 (1198 days ago) InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) IwConfig:  eth0 no wireless extensions.  lo no wireless extensions. MachineType: Dell Inc. OptiPlex 755 ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-23-generic root=UUID=4acbdc21-f685-460d-a0dc-f86e6f346bf3 ro plymouth:debug splash quiet drm.debug=0xe RelatedPackageVersions:  linux-restricted-modules-3.19.0-23-generic N/A  linux-backports-modules-3.19.0-23-generic N/A  linux-firmware 1.143.2 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2015-04-27 (87 days ago) dmi.bios.date: 04/30/2008 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0GM819 dmi.board.vendor: Dell Inc. dmi.chassis.type: 6 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA10:bd04/30/2008:svnDellInc.:pnOptiPlex755:pvr:rvnDellInc.:rn0GM819:rvr:cvnDellInc.:ct6:cvr: dmi.product.name: OptiPlex 755 dmi.sys.vendor: Dell Inc. ----- (From TJ): $ xrandr -q Screen 0: minimum 320 x 200, current 3600 x 1080, maximum 16384 x 16384 HDMI-0 connected primary 1680x1050+0+0 (normal left inverted right x axis y axis) 477mm x 268mm    1920x1080 60.0 *+ 50.0 59.9 60.0    1920x1080i 60.1 50.0 60.0    1600x1200 60.0    1680x1050 59.9    1280x1024 75.0 60.0    1440x900 59.9    1280x960 60.0    1366x768 59.8    1152x864 75.0    1280x720 60.0 50.0 59.9    1024x768 75.1 70.1 60.0    832x624 74.6    800x600 72.2 75.0 60.3 56.2    720x576 50.0    720x480 60.0 59.9    640x480 75.0 72.8 66.7 60.0 59.9    720x400 70.1 DVI-0 connected 1920x1080+1680+0 (normal left inverted right x axis y axis) 477mm x 268mm    1920x1080 60.0*+    1280x1024 75.0 60.0    1152x864 75.0    1024x768 75.1 60.0    800x600 75.0 60.3    640x480 75.0 60.0    720x400 70.1 VGA-0 disconnected (normal left inverted right x axis y axis) # workaround $ xrandr --output HDMI-0 --mode 1920x1080 --rate 59.9
2015-07-23 14:17:29 Joseph Salisbury nominated for series Ubuntu Vivid
2015-07-23 14:17:29 Joseph Salisbury bug task added linux (Ubuntu Vivid)
2015-07-23 14:17:34 Joseph Salisbury linux (Ubuntu Vivid): status New Confirmed
2015-07-23 14:17:36 Joseph Salisbury linux (Ubuntu Vivid): importance Undecided High
2015-07-23 14:29:48 TJ attachment added IRC log of report and diagnosis https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477587/+attachment/4433051/+files/irc.log
2015-07-23 15:07:12 Joseph Salisbury tags amd64 apport-bug vivid amd64 apport-bug kernel-da-key vivid
2015-07-23 15:50:50 Andreas Morgenstern tags amd64 apport-bug kernel-da-key vivid amd64 apport-bug kernel-da-key kernel-fixed-upstream vivid
2015-08-02 02:30:31 penalvch tags amd64 apport-bug kernel-da-key kernel-fixed-upstream vivid amd64 apport-bug bios-outdated-a22 kernel-da-key kernel-fixed-upstream vivid
2017-10-17 14:28:57 Andy Whitcroft linux (Ubuntu Vivid): status Confirmed Won't Fix