Any lock function causes black screen and no login

Bug #1477523 reported by Aiden
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

When I use any function to lock the screen it goes black with a curser only visible and to unlock I just have to touch the screen no password is requested even though my settings are set to ask for a password after sleep or suspend. A bug report for this and my other bug has been sent. aiden@AidenPC
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: aiden 2266 F.... pulseaudio
 /dev/snd/controlC1: aiden 2266 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=0857750b-aa95-45a4-bbc6-82ad834fc6a5
InstallationDate: Installed on 2015-07-22 (1 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Lengda To be filled by O.E.M
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-43-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-43-generic N/A
 linux-backports-modules-3.16.0-43-generic N/A
 linux-firmware 1.127.14
Tags: trusty
Uname: Linux 3.16.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin nopasswdlogin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: M330HPC.02
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M330H
dmi.board.vendor: M330H
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 9
dmi.chassis.vendor: PCS
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrM330HPC.02:bd05/13/2015:svnLengda:pnTobefilledbyO.E.M:pvrTobefilledbyO.E.M.:rvnM330H:rnM330H:rvrTobefilledbyO.E.M.:cvnPCS:ct9:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Lengda

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1477523

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Aiden (ajshaw-engineering) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected trusty
description: updated
Revision history for this message
Aiden (ajshaw-engineering) wrote : BootDmesg.txt

apport information

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Aiden (ajshaw-engineering) wrote : CRDA.txt

apport information

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Aiden (ajshaw-engineering) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Aiden (ajshaw-engineering) wrote : IwConfig.txt

apport information

Revision history for this message
Aiden (ajshaw-engineering) wrote : Lspci.txt

apport information

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Aiden (ajshaw-engineering) wrote : Lsusb.txt

apport information

Revision history for this message
Aiden (ajshaw-engineering) wrote : ProcCpuinfo.txt

apport information

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Aiden (ajshaw-engineering) wrote : ProcEnviron.txt

apport information

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Aiden (ajshaw-engineering) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Aiden (ajshaw-engineering) wrote : ProcModules.txt

apport information

Revision history for this message
Aiden (ajshaw-engineering) wrote : PulseList.txt

apport information

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Aiden (ajshaw-engineering) wrote : RfKill.txt

apport information

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Aiden (ajshaw-engineering) wrote : UdevDb.txt

apport information

Revision history for this message
Aiden (ajshaw-engineering) wrote : UdevLog.txt

apport information

Revision history for this message
Aiden (ajshaw-engineering) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.2 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.2-rc3-unstable/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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