Poweroff does not physically shut off Medion Akoya E1232T

Bug #1472274 reported by Tiedemate
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

This bug is related to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1463422, same behaviour, but different hardware. Using commands
sudo shutdown -p
sudo shutdown -h
sudo halt
sudo poweroff
will work on the software side, but the system will not power off physically.

Sudo reboot leads to a completely unresponsive black screen.

Tested with Kubuntu 14.04, 15.10 with Kernel 3.19 and 15.10 with mainline Kernel 4.0.7, everytime exactly the same behaviour. The system is running the current BIOS version from Medion.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-3.19.0-22-generic 3.19.0-22.22 [modified: boot/vmlinuz-3.19.0-22-generic]
ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1
Uname: Linux 3.19.0-22-generic x86_64
ApportVersion: 2.17.3-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: stephan 1486 F.... pulseaudio
CurrentDesktop: KDE
Date: Tue Jul 7 15:57:52 2015
HibernationDevice: RESUME=UUID=c7357128-56cb-427e-8e16-d85edc38ab8c
InstallationDate: Installed on 2015-07-06 (0 days ago)
InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150624)
MachineType: MEDION AKOYA THE TOUCH 10
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-22-generic.efi.signed root=UUID=a6d51d82-3582-449b-ab92-60efb981098e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-22-generic N/A
 linux-backports-modules-3.19.0-22-generic N/A
 linux-firmware 1.144
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/10/2014
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: SKDA_BP1.53R
dmi.board.name: E1232T
dmi.board.vendor: MEDION
dmi.chassis.type: 10
dmi.chassis.vendor: MEDION
dmi.modalias: dmi:bvnINSYDECorp.:bvrSKDA_BP1.53R:bd06/10/2014:svnMEDION:pnAKOYATHETOUCH10:pvrType1-TBDbyOEM:rvnMEDION:rnE1232T:rvr:cvnMEDION:ct10:cvr:
dmi.product.name: AKOYA THE TOUCH 10
dmi.product.version: Type1 - TBD by OEM
dmi.sys.vendor: MEDION

Revision history for this message
Tiedemate (bjoerntiedemann) wrote :
description: updated
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Tiedemate, thank you for reporting this and helping make Ubuntu better.

Could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/Kernel/MainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Tiedemate (bjoerntiedemann) wrote :

Mainline Kernel 4.2rc3 also has this bug. Where do I have to put this tag?
kernel-bug-exists-upstream-4.2-rc3

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream-4.2-rc3
Revision history for this message
Tiedemate (bjoerntiedemann) wrote :

Ok, I think I got it now ;-)

penalvch (penalvch)
tags: added: kernel-bug-exists-upstream trusty
Changed in linux (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Tiedemate (bjoerntiedemann) wrote :

I just installed OpenSUSE Tumbleweed and found, that it reboots and shuts down just fine. It is running Kernel 4.1.6.

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