System freezing after install of latest kernel a few days ago

Bug #1471969 reported by docklc on 2015-07-06
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

My system is locking up, while using Mozilla FireFox, after installing latest version of Mint 17 kernel.
I can use Ctrl-Alt-Bsp to kill the instance of FF, but this re-occurs now every time I start to use FF.
Could this be a problem with kernel handling of Nvidia graphics? I have older 8600 graphics. Other
sytem attributes: AMD64x2 w 4GB ram, 1TB Hard drive, Viewsonic LED 1080p, 24inch.

Again, no problems with this system until a few days ago when I upgraded to latest kernel.
I always install all system updates as soon as I receive notice.

Any way to get back to older kernel? No previous kernel updates caused any problems!


This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1471969

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
docklc (docklc) on 2015-07-07
Changed in linux (Ubuntu):
status: Incomplete → Confirmed

docklc, thank you for taking the time to report this and helping to make Ubuntu better. Please execute the following command in Ubuntu (not Mint), as it will automatically gather debugging information, in a terminal:
apport-collect 1471969
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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