X11 freezes, sshd working, chvt 1 very slow

Bug #1470994 reported by Andreas Kostyrka
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I'll attach kernel oops information after I've reboot the laptop.

The bug is not reprodicible at will, but happens regularly, usually after 1 day, but this time I've reached an uptime of 5+ days.

X11 freezes, the mouse pointer is updated but that's it, no updates to windows happen, nor have I've been able to detect any other effect from X11 events.

chvt 1 takes very long and results in a kernel oops.

chvt 7 sometimes restores the X11 session.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-41-generic 3.16.0-41.57~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-41.57~14.04.1-generic 3.16.7-ckt11
Uname: Linux 3.16.0-41-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
Date: Thu Jul 2 21:38:28 2015
InstallationDate: Installed on 2015-05-15 (47 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
ProcEnviron:
 LANGUAGE=de_AT:de
 TERM=screen
 PATH=(custom, no user)
 LANG=de_AT.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: andreas 2011 F.... pulseaudio
 /dev/snd/controlC1: andreas 2011 F.... pulseaudio
 /dev/snd/controlC0: andreas 2011 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=0398951e-5cc7-4364-a318-d133f94c2f92
InstallationDate: Installed on 2015-05-15 (219 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Notebook W230SS
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-55-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-55.74~14.04.1-generic 3.16.7-ckt19
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-55-generic N/A
 linux-backports-modules-3.16.0-55-generic N/A
 linux-firmware 1.134~gd~t
Tags: trusty
Uname: Linux 3.16.0-55-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip docker lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/15/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W230SS
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd04/15/2014:svnNotebook:pnW230SS:pvrNotApplicable:rvnNotebook:rnW230SS:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W230SS
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook

Revision history for this message
Andreas Kostyrka (andreas-kostyrka) wrote :
Revision history for this message
Andreas Kostyrka (andreas-kostyrka) wrote :

One other thing, I need to reboot 3 times before X11 is completely restored:

1.) drops back to GRUB without interaction
2.) does not manage to activate graphics mode, so asks me for my passphrase in textmode, reboots a little bit later
3.) reboots to Ubuntu Unity.

Revision history for this message
Andreas Kostyrka (andreas-kostyrka) wrote :

Hardware is a Clevo W230SS laptop.

Revision history for this message
Andreas Kostyrka (andreas-kostyrka) wrote :

That's the dmesg output of doing:

chvt 1
chvt 7 (still frozen, with only mouse pointer working)
chvt 1
chvt 7 (still frozen, with only mouse pointer working)

Revision history for this message
penalvch (penalvch) wrote :

Andreas Kostyrka, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1470994

affects: linux-lts-utopic (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Andreas Kostyrka (andreas-kostyrka) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Andreas Kostyrka (andreas-kostyrka) wrote : BootDmesg.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : CRDA.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : CurrentDmesg.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : IwConfig.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : Lspci.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : Lsusb.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : ProcCpuinfo.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : ProcEnviron.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : ProcInterrupts.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : ProcModules.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : PulseList.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : RfKill.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : UdevDb.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : UdevLog.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote : WifiSyslog.txt

apport information

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Andreas Kostyrka (andreas-kostyrka) wrote :

andreas@asterix:~$ uname -a
Linux asterix 3.16.0-55-generic #74~14.04.1-Ubuntu SMP Tue Nov 17 10:15:59 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
penalvch (penalvch) wrote :

Andreas Kostyrka, if you update to the Vivid enablement stack as outlined in https://wiki.ubuntu.com/Kernel/LTSEnablementStack does this improve the issue?

Changed in linux (Ubuntu):
importance: Low → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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