Nvidia card not detected - Graphics bug

[Pallav]

I have a Nvidia GPU in my system but it is not showing up in the additional drivers or in the about screen for my laptop

lspci -nn | grep '\[03'
00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
08:00.0 3D controller [0302]: NVIDIA Corporation GF117M [GeForce 610M/710M/820M / GT 620M/625M/630M/720M] [10de:1140] (rev a1)

I updated the BIOS, same thing:
sudo dmidecode -s bios-version - A04
sudo dmidecode -s bios-release-date - 03/20/2015

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-21-generic 3.19.0-21.21
ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
Uname: Linux 3.19.0-21-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pallav 1122 F.... pulseaudio
 /dev/snd/controlC1: pallav 1122 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jun 29 13:02:37 2015
HibernationDevice: RESUME=UUID=935f3638-7249-4dcc-a6b5-c55f7c08e7dc
InstallationDate: Installed on 2015-06-28 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. Inspiron 3543
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic.efi.signed root=UUID=6a9d686d-dbfa-4f7d-be70-db1859894ad1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-21-generic N/A
 linux-backports-modules-3.19.0-21-generic N/A
 linux-firmware 1.143.1
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/04/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 04XW3R
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd11/04/2014:svnDellInc.:pnInspiron3543:pvrA01:rvnDellInc.:rn04XW3R:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3543
dmi.product.version: A01
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.1-unstable/

[Pallav (pllvhj)]

kernel-bug-exists-upstream
I tried with the latest upstream kernel , still the same issue

This started happening after a fresh install

[Pallav (pllvhj)]

Updated the BIOS , still the same problem

[Pallav (pllvhj)]

Thank you , I updated my BIOS but sadly I am still facing the same
problem.

On Sun, Jul 5, 2015 at 4:29 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Pallav, as per http://www.dell.com/support/home/us/en/19/product-
> support/product/inspiron-15-3543-laptop/drivers an update to your
> computer's buggy and outdated BIOS is available (A04). If you update to
> this following https://help.ubuntu.com/community/BIOSUpdate does it
> change anything?
>
> If it doesn't, could you please both specify what happened, and provide
> the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status Confirmed.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-a04
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1469619
>
> Title:
> Nvidia card not detected - Graphics bug
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> kernel-bug-exists-upstream
> I have a Nvidia GPU in my system but it is not showing up in the
> additional drivers or in the about screen for my laptop
> Laptop model - Dell Inspiron 3543
>
> lspci -nn | grep '\[03'
> 00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U
> Integrated Graphics [8086:1616] (rev 09)
> 08:00.0 3D controller [0302]: NVIDIA Corporation GF117M [GeForce
> 610M/710M/820M / GT 620M/625M/630M/720M] [10de:1140] (rev a1)
>
> My screen flickers when I open the virtual terminal ( ctrl + alt + f1)
> and keeps flickering until I restart
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: linux-image-3.19.0-21-generic 3.19.0-21.21
> ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
> Uname: Linux 3.19.0-21-generic x86_64
> NonfreeKernelModules: wl
> ApportVersion: 2.17.2-0ubuntu1.1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: pallav 1122 F.... pulseaudio
> /dev/snd/controlC1: pallav 1122 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Mon Jun 29 13:02:37 2015
> HibernationDevice: RESUME=UUID=935f3638-7249-4dcc-a6b5-c55f7c08e7dc
> InstallationDate: Installed on 2015-06-28 (0 days ago)
> InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
> MachineType: Dell Inc. Inspiron 3543
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic.efi.signed
> root=UUID=6a9d686d-dbfa-4f7d-be70-db1859894ad1 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-3.19.0-21-generic N/A
> linux-backports-modules-3.19.0-21...

[Pallav (pllvhj)]

I tested with the latest kernel 4.1.1 also but still the same problem
persists.
Actually that also breaks the broadcom wifi driver

On Mon, Jul 6, 2015 at 12:02 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Pallav, could you please test the latest mainline kernel (4.1.1) and
> advise to the results?
>
> ** Tags removed: bios-outdated-a04
> ** Tags added: latest-bios-a04
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1469619
>
> Title:
> Nvidia card not detected - Graphics bug
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> sudo dmidecode -s bios-version - A04
>
> sudo dmidecode -s bios-release-date - 03/20/2015
>
> kernel-bug-exists-upstream
> I have a Nvidia GPU in my system but it is not showing up in the
> additional drivers or in the about screen for my laptop
> Laptop model - Dell Inspiron 3543
>
> lspci -nn | grep '\[03'
> 00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U
> Integrated Graphics [8086:1616] (rev 09)
> 08:00.0 3D controller [0302]: NVIDIA Corporation GF117M [GeForce
> 610M/710M/820M / GT 620M/625M/630M/720M] [10de:1140] (rev a1)
>
> My screen flickers when I open the virtual terminal ( ctrl + alt + f1)
> and keeps flickering until I restart
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: linux-image-3.19.0-21-generic 3.19.0-21.21
> ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
> Uname: Linux 3.19.0-21-generic x86_64
> NonfreeKernelModules: wl
> ApportVersion: 2.17.2-0ubuntu1.1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: pallav 1122 F.... pulseaudio
> /dev/snd/controlC1: pallav 1122 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Mon Jun 29 13:02:37 2015
> HibernationDevice: RESUME=UUID=935f3638-7249-4dcc-a6b5-c55f7c08e7dc
> InstallationDate: Installed on 2015-06-28 (0 days ago)
> InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
> MachineType: Dell Inc. Inspiron 3543
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic.efi.signed
> root=UUID=6a9d686d-dbfa-4f7d-be70-db1859894ad1 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-3.19.0-21-generic N/A
> linux-backports-modules-3.19.0-21-generic N/A
> linux-firmware 1.143.1
> SourcePackage: linux
> UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 11/04/2014
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A01
> dmi.board.name: 04XW3R
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: Not Specified
> dmi.modalias:
> dmi:bvnDellInc.:bvrA01:bd11/04/2014:svnDellInc.:pnInspiron3543:pvrA01:rvnDellInc.:rn04XW3R:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
> dmi.product.name...

[penalvch (penalvch)]

Pallav, could you please test the latest mainline kernel (4.2-rc2) and advise to the results?

[Paul Stimpson (dangerjunkie2002)]

This behaviour is also seen on my new machine with a Broadwell i7-5700 CPU and an nVidia GM204 (GTX970m G-Sync)

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]