[Toshiba Satellite C55D-B5310] bluetooth not working

[shane]

built in bluetooth hasnt worked from lastest update

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-21-generic 3.19.0-21.21
ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
Uname: Linux 3.19.0-21-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: shane 1417 F.... pulseaudio
 /dev/snd/controlC0: shane 1417 F.... pulseaudio
CurrentDesktop: GNOME-Flashback:Unity
Date: Thu Jun 25 17:09:26 2015
HibernationDevice: RESUME=UUID=7a1b1547-2fb4-4abf-853c-b0a7312d54dc
InstallationDate: Installed on 2015-02-19 (126 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: TOSHIBA Satellite C55D-B
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=36a3f366-98cd-4709-b998-d34f4fe124aa ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-21-generic N/A
 linux-backports-modules-3.19.0-21-generic N/A
 linux-firmware 1.143.1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/06/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.30
dmi.board.asset.tag: *
dmi.board.name: ZBWAE
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnTOSHIBA:bvr1.30:bd06/06/2014:svnTOSHIBA:pnSatelliteC55D-B:pvrPSCN4U-00T019:rvnTOSHIBA:rnZBWAE:rvr1.00:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: Satellite C55D-B
dmi.product.version: PSCN4U-00T019
dmi.sys.vendor: TOSHIBA

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.1-unstable/

[shane (shane-basden)]

Total crash of my laptop this kernel did not work
On Jun 26, 2015 11:25 AM, "Joseph Salisbury" <email address hidden>
wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.19 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.1-unstable/
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1468922
>
> Title:
> bluetooth not working
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> built in bluetooth hasnt worked from lastest update
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: linux-image-3.19.0-21-generic 3.19.0-21.21
> ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
> Uname: Linux 3.19.0-21-generic x86_64
> NonfreeKernelModules: fglrx
> ApportVersion: 2.17.2-0ubuntu1.1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: shane 1417 F.... pulseaudio
> /dev/snd/controlC0: shane 1417 F.... pulseaudio
> CurrentDesktop: GNOME-Flashback:Unity
> Date: Thu Jun 25 17:09:26 2015
> HibernationDevice: RESUME=UUID=7a1b1547-2fb4-4abf-853c-b0a7312d54dc
> InstallationDate: Installed on 2015-02-19 (126 days ago)
> InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
> (20140722.2)
> MachineType: TOSHIBA Satellite C55D-B
> ProcFB: 0 VESA VGA
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic
> root=UUID=36a3f366-98cd-4709-b998-d34f4fe124aa ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-3.19.0-21-generic N/A
> linux-backports-modules-3.19.0-21-generic N/A
> linux-firmware 1.143.1
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 06/06/2014
> dmi.bios.vendor: TOSHIBA
> dmi.bios.version: 1.30
> dmi.board.asset.tag: *
> dmi.board.name: ZBWAE
> dmi.board.vendor: TOSHIBA
> dmi.board.version: 1.00
> dmi.chassis.asset.tag: *
> dmi.chassis.type: 10
> dmi.chassis.vendor: To Be Filled By O.E.M.
> dmi.chassis.version: To Be Filled By O.E.M.
> dmi.modalias:
> dmi:bvnTOSHIBA:bvr1.30:bd06/06/2014:svnTOSHIBA:pnSatelliteC55D-B:pvrPSCN4U-00T019:rvnTOSHIBA:rnZBWAE:rvr1.00:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.:
> dmi.product.name: Satellite...

[penalvch (penalvch)]

shane, as per http://support.toshiba.com/support/driversResults?freeText=1200009173 an update to your computer's buggy and outdated BIOS is available (1.40). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]