Ubuntu
linux package

USB devices found but not working

Bug #1467867 reported by Rikard Lindström on 2015-06-23

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Triaged	Medium	Unassigned

Bug Description

USB devices don't work properly for me in Linux 3.13.0-54-generic and *-55-generic, i can see them with lsusb but the devices are not created. For instance there is no input device for the keyboard.

The mother board is an Intel S1200BTS.

[rikard|eclipse|0|~] lsusb
Bus 002 Device 005: ID 051d:0002 American Power Conversion Uninterruptible Power Supply
Bus 002 Device 004: ID 2304:0208 Pinnacle Systems, Inc. Studio PCTV USB2
Bus 002 Device 003: ID 04b3:3025 IBM Corp. NetVista Full Width Keyboard
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

[rikard|eclipse|0|~] sudo lsinput
/dev/input/event0
   bustype : BUS_HOST
   vendor : 0x0
   product : 0x3
   version : 0
   name : "Sleep Button"
   phys : "PNP0C0E/button/input0"
   bits ev : EV_SYN EV_KEY

/dev/input/event1
   bustype : BUS_HOST
   vendor : 0x0
   product : 0x1
   version : 0
   name : "Power Button"
   phys : "LNXPWRBN/button/input0"
   bits ev : EV_SYN EV_KEY

Devices work fine on earlier kernels:

[rikard|eclipse|0|~] uname -a
Linux eclipse 3.13.0-53-generic #89-Ubuntu SMP Wed May 20 10:34:39 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

/dev/input/event1
   bustype : BUS_HOST
   vendor : 0x0
   product : 0x1
   version : 0
   name : "Power Button"
   phys : "LNXPWRBN/button/input0"
   bits ev : EV_SYN EV_KEY

/dev/input/event2
   bustype : BUS_USB
   vendor : 0x4b3
   product : 0x3025
   version : 272
   name : "CHICONY USB NetVista Full Width "
   phys : "usb-0000:00:1d.0-1.2/input0"
   uniq : ""
   bits ev : EV_SYN EV_KEY EV_MSC EV_LED EV_REP

/dev/input/event3
   bustype : BUS_USB
   vendor : 0x2304
   product : 0x208
   version : 1
   name : "em28xx IR (em2710/2820 #0)"
   phys : "usb-0000:00:1d.0-1.3/input0"
   bits ev : EV_SYN EV_KEY EV_MSC EV_REP

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-54-generic 3.13.0-54.91
ProcVersionSignature: Ubuntu 3.13.0-54.91-generic 3.13.11-ckt20
Uname: Linux 3.13.0-54-generic x86_64
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 jun 23 11:28 seq
crw-rw---- 1 root audio 116, 33 jun 23 11:28 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Date: Tue Jun 23 11:29:04 2015
InstallationDate: Installed on 2012-05-03 (1145 days ago)
InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Release amd64 (20120424.1)
MachineType: Intel Corporation SandyBridge Platform
PciMultimedia:

ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-54-generic root=UUID=da4fb901-3020-4610-8599-4857f891c200 ro nomdmonddf nomdmonisw nomdmonddf nomdmonisw
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-54-generic N/A
linux-backports-modules-3.13.0-54-generic N/A
linux-firmware 1.127.12
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2015-04-05 (78 days ago)
dmi.bios.date: 05/08/2014
dmi.bios.vendor: Intel Corp.
dmi.bios.version: S1200BT.86B.02.00.0042.050820141549
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: To be filled by O.E.M.
dmi.board.vendor: Intel Corporation
dmi.board.version: E98683-307
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 9
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnIntelCorp.:bvrS1200BT.86B.02.00.0042.050820141549:bd05/08/2014:svnIntelCorporation:pnSandyBridgePlatform:pvrTobefilledbyO.E.M.:rvnIntelCorporation:rnTobefilledbyO.E.M.:rvrE98683-307:cvnToBeFilledByO.E.M.:ct9:cvrToBeFilledByO.E.M.:
dmi.product.name: SandyBridge Platform
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Intel Corporation

Tags:

Revision history for this message

Rikard Lindström (ornotermes) wrote on 2015-06-23:

BootDmesg.txt Edit (74.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (173 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (8.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (506 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (7.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (320 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.8 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (157.5 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (347.0 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (345.1 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2015-06-23: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2015-06-23:

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.1-unstable/

tags:	added: kernel-da-key regression-update
Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Rikard Lindström (ornotermes) wrote on 2015-06-23:

Seems to be working in 4.1.
But it also have worked in all versions before 3.13.0-54-generic.

[rikard|eclipse|0|~] uname -a
Linux eclipse 4.1.0-040100-generic #201506220235 SMP Mon Jun 22 06:36:19 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
[rikard|eclipse|0|~] sudo lsinput
[sudo] password for rikard:
/dev/input/event0
   bustype : BUS_HOST
   vendor : 0x0
   product : 0x3
   version : 0
   name : "Sleep Button"
   phys : "PNP0C0E/button/input0"
   bits ev : EV_SYN EV_KEY

/dev/input/event1
   bustype : BUS_HOST
   vendor : 0x0
   product : 0x1
   version : 0
   name : "Power Button"
   phys : "LNXPWRBN/button/input0"
   bits ev : EV_SYN EV_KEY

tags:

added: kernel-fixed-upstream

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2015-06-23:

Can you see if this issue also happens with the latest upstream stable 3.13 kernel? It can be downloaded from:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13.11-ckt22-trusty/

Changed in linux (Ubuntu):
status:	Incomplete → Triaged

Revision history for this message

Rikard Lindström (ornotermes) wrote on 2015-06-23:

Works fine in 3.13.11.

[rikard|eclipse|0|~] uname -a
Linux eclipse 3.13.11-031311ckt22-generic #201506221335 SMP Mon Jun 22 17:36:33 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
[rikard|eclipse|0|~] sudo lsinput
/dev/input/event0
   bustype : BUS_HOST
   vendor : 0x0
   product : 0x3
   version : 0
   name : "Sleep Button"
   phys : "PNP0C0E/button/input0"
   bits ev : EV_SYN EV_KEY

/dev/input/event1
   bustype : BUS_HOST
   vendor : 0x0
   product : 0x1
   version : 0
   name : "Power Button"
   phys : "LNXPWRBN/button/input0"
   bits ev : EV_SYN EV_KEY

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2015-06-23:

That is good news. Trusty will get the fix when it gets the v3.13.11-ckt22 stable updates.

penalvch (penalvch) on 2015-06-24

tags:

added: latest-bios-42

Revision history for this message

Robin Lee (cheeselee) wrote on 2015-10-30:

Which upstream commit actually fixed this problem?

Revision history for this message

Rikard Lindström (ornotermes) wrote on 2015-10-30:

The problem wasn't tracked that far, but USB works fine in 3.13.0-66-generic.

[rikard|eclipse|0|~] uname -a
Linux eclipse 3.13.0-66-generic #108-Ubuntu SMP Wed Oct 7 15:20:27 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
[rikard|eclipse|0|~] sudo lsinput
[sudo] password for rikard:
/dev/input/event0
   bustype : BUS_HOST
   vendor : 0x0
   product : 0x3
   version : 0
   name : "Sleep Button"
   phys : "PNP0C0E/button/input0"
   bits ev : EV_SYN EV_KEY

/dev/input/event1
   bustype : BUS_HOST
   vendor : 0x0
   product : 0x1
   version : 0
   name : "Power Button"
   phys : "LNXPWRBN/button/input0"
   bits ev : EV_SYN EV_KEY

/dev/input/event2
   bustype : BUS_USB
   vendor : 0x4b3
   product : 0x3025
   version : 272
   name : "CHICONY USB NetVista Full Width "
   phys : "usb-0000:00:1d.0-1.1/input0"
   uniq : ""
   bits ev : EV_SYN EV_KEY EV_MSC EV_LED EV_REP

/dev/input/event3
   bustype : BUS_USB
   vendor : 0x45e
   product : 0xd1
   version : 273
   name : "Microsoft Microsoft Optical Mous"
   phys : "usb-0000:00:1d.0-1.2/input0"
   uniq : ""
   bits ev : EV_SYN EV_KEY EV_REL EV_MSC

/dev/input/event4
   bustype : BUS_USB
   vendor : 0x2304
   product : 0x208
   version : 1
   name : "em28xx IR (em2710/2820 #0)"
   phys : "usb-0000:00:1d.0-1.3/input0"
   bits ev : EV_SYN EV_KEY EV_MSC EV_REP

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