[Dell Vostro 3458] System will start blinking after switch to virtual terminal

Bug #1465108 reported by Po-Hsu Lin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

On this I+N hybrid graphic system, when switching to Virtual Terminal with Ctrl + Alt + F1, the display will start blinking and

Steps:
1. Install 14.04.2 + update
2. Switch to VT with Ctrl + Alt + F1
3. Switch back with Ctrl + Alt + F7

Expected result:
Everything should work as expected.

Actual result:
It will start blinking, error message could be found in dmesg output, please find the attachment for the video.

[ 3765.731436] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-20-generic 3.19.0-20.20
ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
Uname: Linux 3.19.0-20-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1205 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1205 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jun 14 22:48:50 2015
HibernationDevice: RESUME=UUID=e9508693-344c-4086-8491-70a51cabd161
InstallationDate: Installed on 2015-06-12 (2 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Dell Inc. Vostro 3458
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-20-generic root=UUID=ed5bbf8c-21d8-4bca-ae2b-d803cc0fc1ad ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-20-generic N/A
 linux-backports-modules-3.19.0-20-generic N/A
 linux-firmware 1.143.1
RfKill:

SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/07/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X13
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrX13:bd01/07/2015:svnDellInc.:pnVostro3458:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
dmi.product.name: Vostro 3458
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Attachment is the dmesg output after switching to VT

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

ubuntu@ubuntu-Vostro-3458:~$ /usr/lib/nux/unity_support_test -c -p
OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Intel(R) HD Graphics 5500 (Broadwell GT2)
OpenGL version string: 3.0 Mesa 10.5.2

Not software rendered: yes
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes

Compiz supported: yes

Revision history for this message
penalvch (penalvch) wrote :

Po-Hsu Lin, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product-support/product/vostro-14-3458-laptop/drivers an update to your computer's buggy and outdated BIOS is available (A01). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

tags: added: bios-outdated-a01
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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