package linux-image-3.13.0-53-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1464624 reported by Florian Nickel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

no way, I tryed realy every thing, don't let me install linux-image-3.13.0-15-gneric !!! PLEASE HELP ! Thank's in front.

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-53-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic i686
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: flo 1327 F.... pulseaudio
Date: Thu Jun 11 12:42:30 2015
DpkgHistoryLog:
 Start-Date: 2015-06-11 12:42:23
 Commandline: aptdaemon role='role-fix-broken-depends' sender=':1.60'
 Install: linux-image-3.13.0-53-generic:i386 (3.13.0-53.89, automatic), linux-headers-3.13.0-53-generic:i386 (3.13.0-53.89, automatic), linux-image-3.13.0-44-generic:i386 (3.13.0-44.73, automatic), linux-image-3.13.0-43-generic:i386 (3.13.0-43.72, automatic), linux-headers-3.13.0-53:i386 (3.13.0-53.89, automatic), linux-image-extra-3.13.0-53-generic:i386 (3.13.0-53.89, automatic)
 Upgrade: linux-generic:i386 (3.13.0.44.51, 3.13.0.53.60), linux-image-generic:i386 (3.13.0.44.51, 3.13.0.53.60), linux-headers-generic:i386 (3.13.0.44.51, 3.13.0.53.60)
DpkgTerminalLog:
 Preparing to unpack .../linux-image-3.13.0-53-generic_3.13.0-53.89_i386.deb ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing archive /var/cache/apt/archives/linux-image-3.13.0-53-generic_3.13.0-53.89_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
DuplicateSignature: package:linux-image-3.13.0-53-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=1d09eb21-0201-4383-a80d-7d075d21b6ef
InstallationDate: Installed on 2015-01-06 (156 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
MachineType: Acer Extensa 3000
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=6f5ddefa-7cab-49f7-927d-d8f63e9ce3b5 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:

SourcePackage: linux
StagingDrivers: r8712u
Title: package linux-image-3.13.0-53-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/09/2004
dmi.bios.vendor: ACER
dmi.bios.version: 3A08
dmi.board.name: Extensa 3000
dmi.board.vendor: Acer
dmi.board.version: Rev 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnACER:bvr3A08:bd09/09/2004:svnAcer:pnExtensa3000:pvrRev1:rvnAcer:rnExtensa3000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
dmi.product.name: Extensa 3000
dmi.product.version: Rev 1
dmi.sys.vendor: Acer

Revision history for this message
Florian Nickel (rosas-flo1) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

Changed in linux (Ubuntu):
importance: Undecided → Medium
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