Random screen locking

Bug #1460551 reported by Tomek
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Random screen locking happens about once an hour. Mouse is not responding, keyboard is, but GUI does not respond. To overcome the problem I have to switch to terminal with ctrl+alt+1 and go back. In dmesg I can see:

[ 68.509976] ACPI Warning: \_SB_.PCI0.RP05.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140424/nsarguments-95)
[ 68.510021] ACPI Warning: \_SB_.PCI0.RP05.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140424/nsarguments-95)
[ 68.510044] ACPI Warning: \_SB_.PCI0.RP05.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140424/nsarguments-95)
[ 68.510064] ACPI Warning: \_SB_.PCI0.RP05.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140424/nsarguments-95)
[ 68.510083] ACPI Warning: \_SB_.PCI0.RP05.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140424/nsarguments-95)
[ 68.510102] ACPI Warning: \_SB_.PCI0.RP05.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140424/nsarguments-95)
[ 68.510134] ACPI Warning: \_SB_.PCI0.RP05.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140424/nsarguments-95)
[ 68.510154] ACPI Warning: \_SB_.PCI0.RP05.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140424/nsarguments-95)
[ 68.510644] ACPI Warning: \_SB_.PCI0.RP05.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140424/nsarguments-95)
[ 68.615945] vgaarb: this pci device is not a vga device

$ dmesg | grep vgaarb
[ 0.524324] vgaarb: setting as boot device: PCI:0000:00:02.0
[ 0.524325] vgaarb: device added: PCI:0000:00:02.0,decodes=io+mem,owns=io+mem,locks=none
[ 0.524328] vgaarb: loaded
[ 0.524329] vgaarb: bridge control possible 0000:00:02.0
[ 1.498735] vgaarb: device changed decodes: PCI:0000:00:02.0,olddecodes=io+mem,decodes=io+mem:owns=io+mem
[ 5.667900] vgaarb: this pci device is not a vga device
[ 6.409112] vgaarb: this pci device is not a vga device
[ 68.506178] vgaarb: this pci device is not a vga device
[ 68.615945] vgaarb: this pci device is not a vga device

---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC1D0p: tm 2422 F...m pulseaudio
 /dev/snd/controlC0: tm 2422 F.... pulseaudio
 /dev/snd/controlC1: tm 2422 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-05-28 (4 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. Latitude E5540
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic root=UUID=9a540be9-ff2e-45f9-8fa9-84e7ee420e26 ro quiet splash
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-38-generic N/A
 linux-backports-modules-3.16.0-38-generic N/A
 linux-firmware 1.127.12
Tags: trusty
Uname: Linux 3.16.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/02/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0GW97C
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd02/02/2015:svnDellInc.:pnLatitudeE5540:pvr01:rvnDellInc.:rn0GW97C:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5540
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

penalvch (penalvch)
affects: linux-lts-utopic (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Tomek (unhitpl+ubuntu) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Tomek (unhitpl+ubuntu) wrote : BootDmesg.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : CRDA.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : IwConfig.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : Lspci.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : Lsusb.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : ProcEnviron.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : ProcModules.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : PulseList.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : RfKill.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : UdevDb.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : UdevLog.txt

apport information

Revision history for this message
Tomek (unhitpl+ubuntu) wrote : WifiSyslog.txt

apport information

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.1-rc6-unstable/

Revision history for this message
Tomek (unhitpl+ubuntu) wrote :

Used new kernel for few hours without hang. No error messages in dmesg.

$ dmesg | grep vgaarb
[ 0.204841] vgaarb: setting as boot device: PCI:0000:00:02.0
[ 0.204843] vgaarb: device added: PCI:0000:00:02.0,decodes=io+mem,owns=io+mem,locks=none
[ 0.204845] vgaarb: loaded
[ 0.204846] vgaarb: bridge control possible 0000:00:02.0
[ 2.424049] vgaarb: device changed decodes: PCI:0000:00:02.0,olddecodes=io+mem,decodes=io+mem:owns=io+mem

$ lspci
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I218-LM (rev 04)
00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
00:1c.4 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 5 (rev e4)
00:1c.5 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 6 (rev e4)
00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
00:1f.2 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 04)
00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
01:00.0 SD Host controller: O2 Micro, Inc. SD/MMC Card Reader Controller (rev 01)
02:00.0 Network controller: Intel Corporation Wireless 7260 (rev 73)
03:00.0 3D controller: NVIDIA Corporation GF117M [GeForce 610M/710M/820M / GT 620M/625M/630M/720M] (rev a1)

tags: added: kernel-fixed-upstream
penalvch (penalvch)
tags: added: bios-outdated-a12
description: updated
description: updated
description: updated
tags: added: kernel-fixed-upstream-4.1-rc6
penalvch (penalvch)
tags: added: needs-reverse-bisect
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
penalvch (penalvch) wrote :

Tomek, is this still an issue for you with the 3.19.x kernel series?

Changed in linux (Ubuntu):
status: Expired → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.