Activity log for bug #1457852

Date Who What changed Old value New value Message
2015-05-22 11:36:22 Owen Dunn bug added bug
2015-05-22 11:36:22 Owen Dunn attachment added lspci -mnn > lspci.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402307/+files/lspci.txt
2015-05-22 12:00:08 Brad Figg linux (Ubuntu): status New Incomplete
2015-05-22 12:00:09 Brad Figg tags trusty
2015-05-22 14:04:54 Owen Dunn tags trusty apport-collected trusty
2015-05-22 14:04:55 Owen Dunn description Description: Ubuntu 14.04.2 LTS Release: 14.04 linux-image-3.13.0-49-generic version 3.13.0-49.83 I have a large number of Dell Optiplex 9020 machines, and when they are asked to shutdown with e.g. shutdown -h now, they shut down successfully and then approximately four seconds later they start up again. This problem only happens if the system's USB3 ports are enabled. If I reinstate the code removed from xhci-pci.c in the diff.gz: if (pdev->vendor == PCI_VENDOR_ID_INTEL && - (pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_XHCI || - pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_LP_XHCI)) { - /* Workaround for occasional spurious wakeups from S5 (or - * any other sleep) on Haswell machines with LPT and LPT-LP - * with the new Intel BIOS - */ - /* Limit the quirk to only known vendors, as this triggers - * yet another BIOS bug on some other machines - * https://bugzilla.kernel.org/show_bug.cgi?id=66171 - */ - if (pdev->subsystem_vendor == PCI_VENDOR_ID_HP) - xhci->quirks |= XHCI_SPURIOUS_WAKEUP; + pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_LP_XHCI) { + xhci->quirks |= XHCI_SPURIOUS_REBOOT; } and add msleep(1000) to xhci.c as suggested at http://www.gossamer-threads.com/lists/linux/kernel/1713011 ...shutdown shuts the machine down as expected. I attach the output of lspci -mnn. (S) Description: Ubuntu 14.04.2 LTS Release: 14.04 linux-image-3.13.0-49-generic version 3.13.0-49.83 I have a large number of Dell Optiplex 9020 machines, and when they are asked to shutdown with e.g. shutdown -h now, they shut down successfully and then approximately four seconds later they start up again. This problem only happens if the system's USB3 ports are enabled. If I reinstate the code removed from xhci-pci.c in the diff.gz: if (pdev->vendor == PCI_VENDOR_ID_INTEL && - (pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_XHCI || - pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_LP_XHCI)) { - /* Workaround for occasional spurious wakeups from S5 (or - * any other sleep) on Haswell machines with LPT and LPT-LP - * with the new Intel BIOS - */ - /* Limit the quirk to only known vendors, as this triggers - * yet another BIOS bug on some other machines - * https://bugzilla.kernel.org/show_bug.cgi?id=66171 - */ - if (pdev->subsystem_vendor == PCI_VENDOR_ID_HP) - xhci->quirks |= XHCI_SPURIOUS_WAKEUP; + pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_LP_XHCI) { + xhci->quirks |= XHCI_SPURIOUS_REBOOT; } and add msleep(1000) to xhci.c as suggested at http://www.gossamer-threads.com/lists/linux/kernel/1713011 ...shutdown shuts the machine down as expected. I attach the output of lspci -mnn. (S) --- ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: lightdm 1990 F.... pulseaudio /dev/snd/controlC0: lightdm 1990 F.... pulseaudio DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=/dev/mapper/CayenneSys00-swap IwConfig: eth0 no wireless extensions. lo no wireless extensions. MachineType: Dell Inc. OptiPlex 9020 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-49-generic root=/dev/mapper/CayenneSys00-root ro biosdevname=0 quiet ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.13.0-49-generic N/A linux-backports-modules-3.13.0-49-generic N/A linux-firmware 1.127.11 RfKill: Tags: trusty Uname: Linux 3.13.0-49-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: wheel _MarkForUpload: True dmi.bios.date: 11/20/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 06X1TJ dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 6 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA09:bd11/20/2014:svnDellInc.:pnOptiPlex9020:pvr01:rvnDellInc.:rn06X1TJ:rvrA00:cvnDellInc.:ct6:cvr: dmi.product.name: OptiPlex 9020 dmi.product.version: 01 dmi.sys.vendor: Dell Inc.
2015-05-22 14:04:56 Owen Dunn attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402423/+files/AlsaInfo.txt
2015-05-22 14:04:57 Owen Dunn attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402424/+files/BootDmesg.txt
2015-05-22 14:04:57 Owen Dunn attachment added CRDA.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402425/+files/CRDA.txt
2015-05-22 14:04:58 Owen Dunn attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402426/+files/CurrentDmesg.txt
2015-05-22 14:05:00 Owen Dunn attachment added Lspci.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402427/+files/Lspci.txt
2015-05-22 14:05:01 Owen Dunn attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402428/+files/Lsusb.txt
2015-05-22 14:05:02 Owen Dunn attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402429/+files/ProcCpuinfo.txt
2015-05-22 14:05:03 Owen Dunn attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402430/+files/ProcEnviron.txt
2015-05-22 14:05:04 Owen Dunn attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402431/+files/ProcInterrupts.txt
2015-05-22 14:05:05 Owen Dunn attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402432/+files/ProcModules.txt
2015-05-22 14:05:07 Owen Dunn attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402433/+files/UdevDb.txt
2015-05-22 14:05:09 Owen Dunn attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402434/+files/UdevLog.txt
2015-05-22 14:05:10 Owen Dunn attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1457852/+attachment/4402435/+files/WifiSyslog.txt
2015-05-22 14:06:01 Owen Dunn linux (Ubuntu): status Incomplete Confirmed
2015-05-23 06:36:51 penalvch tags apport-collected trusty apport-collected bios-outdated-a10 trusty
2015-05-23 06:37:34 penalvch linux (Ubuntu): importance Undecided Low
2015-05-23 06:37:34 penalvch linux (Ubuntu): status Confirmed Incomplete
2015-05-23 06:37:37 penalvch attachment removed lspci -mnn > lspci.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457852/+attachment/4402307/+files/lspci.txt
2015-05-26 09:13:58 Owen Dunn linux (Ubuntu): status Incomplete Confirmed
2015-05-26 11:07:34 penalvch tags apport-collected bios-outdated-a10 trusty apport-collected latest-bios-a10 trusty
2015-05-26 11:08:14 penalvch linux (Ubuntu): importance Low Medium
2015-05-26 11:08:14 penalvch linux (Ubuntu): status Confirmed Incomplete
2015-05-26 13:01:47 Owen Dunn tags apport-collected latest-bios-a10 trusty apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-4.1.0-040100rc5 latest-bios-a10 trusty
2015-05-26 13:33:42 Owen Dunn linux (Ubuntu): status Incomplete Confirmed
2015-05-26 23:05:14 penalvch tags apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-4.1.0-040100rc5 latest-bios-a10 trusty apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-4.1-rc5 latest-bios-a10 trusty
2015-05-26 23:06:11 penalvch linux (Ubuntu): status Confirmed Triaged
2015-05-26 23:06:54 penalvch summary Optiplex 9020 reboots rather than shutting down if USB3 enabled [Dell Optiplex 9020] Shut down causes restart if USB3 enabled
2015-08-13 06:00:26 Alex Hung linux (Ubuntu): assignee Alex Hung (alexhung)
2015-08-18 09:48:50 Alex Hung attachment added pci.png https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457852/+attachment/4446781/+files/pci.png
2015-11-10 06:11:27 Alex Hung linux (Ubuntu): assignee Alex Hung (alexhung)