Kernel Touachpad bug

[Daniel]

I purchased a new ACER Aspire E15 Start - ES1-512-C7UP laptop and wanted to use Elementary OS.
(new stable version, based on Ubuntu)

Touchpad is not working, USB Mouse is OK.

Followed the steps describing here: https://wiki.ubuntu.com/DebuggingTouchpadDetection

Could only attach 1 file, sadly.

Situation:
- touchpad never worked,
- not listed among devices

Thank you for any response in advance!
---
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: elementary 3305 F.... pulseaudio
CasperVersion: 1.340+elementary3~ubuntu14.04.1
CurrentDesktop: Pantheon
DistroRelease: elementary OS 0.3
LiveMediaBuild: elementary OS 0.3 "Freya" - Stable amd64 (20150411)
MachineType: Acer Aspire ES1-512
NonfreeKernelModules: wl
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true boot=casper initrd=/casper/initrd.lz quiet splash -- BOOT_IMAGE=/casper/vmlinuz
ProcVersionSignature: Ubuntu 3.16.0-34.45~14.04.1-generic 3.16.7-ckt8
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-34-generic N/A
 linux-backports-modules-3.16.0-34-generic N/A
 linux-firmware 1.127.11
Tags: freya
Uname: Linux 3.16.0-34-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/24/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Aspire ES1-512
dmi.board.vendor: Acer
dmi.board.version: V1.09
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.09
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd10/24/2014:svnAcer:pnAspireES1-512:pvrV1.09:rvnAcer:rnAspireES1-512:rvrV1.09:cvnAcer:ct10:cvrV1.09:
dmi.product.name: Aspire ES1-512
dmi.product.version: V1.09
dmi.sys.vendor: Acer

[Daniel (dananay)]

device list added with usb mouse

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1456119

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.1-rc3-vivid/

[Daniel (dananay)]

Thanks, I will give it a try today and will also upload more details!

[Daniel (dananay)]

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[Daniel (dananay)]

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[Daniel (dananay)]

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[Daniel (dananay)]

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[Daniel (dananay)]

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[Daniel (dananay)]

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[Daniel (dananay)]

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[Daniel (dananay)]

Hello, did the apport stuff, sent it to Launchpad, also attached here.

[Daniel (dananay)]

Tested Ubuntu 15.04 as well, it does not work either...
Is it possible that new Touchpads are not supported by new linux distros?
(Touchpads manufactured in 2014 and since)
Cheers,
Dan

[Daniel (dananay)]

Tested Elementary OS 2015-Sept build, same problem

Will try Ubuntu 15.10 to check...