Activity log for bug #1453533

Date Who What changed Old value New value Message
2015-05-10 11:43:57 geetmehta bug added bug
2015-05-10 11:55:50 Luke Caputo bug added subscriber Ubuntu Audio Team
2015-05-10 11:56:21 Luke Caputo tags apport-bug i386 vivid kernel-sound
2015-05-10 12:00:43 Luke Caputo affects alsa-driver (Ubuntu) linux
2015-05-10 12:03:42 Luke Caputo affects linux linux (Ubuntu)
2015-05-10 12:30:10 Brad Figg linux (Ubuntu): status New Incomplete
2015-05-10 12:30:12 Brad Figg tags kernel-sound kernel-sound vivid
2015-05-10 16:18:49 geetmehta tags kernel-sound vivid apport-collected kernel-sound vivid
2015-05-10 16:18:50 geetmehta description 1) Description: Ubuntu 15.04 Release: 15.04 3) Since my internal sound card is not working any longer, I am using a Storite external USB soundcard. It was working perfectly well with Windows, but is giving me problems in Ubuntu 15.04. 4) The USB device is shown in lsusb but the same is not available in sound preferences. I am unable to get sound output into my headphone. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3 Uname: Linux 3.19.0-16-generic i686 ApportVersion: 2.17.2-0ubuntu1 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: truman 4558 F.... pulseaudio CurrentDesktop: Unity Date: Sun May 10 17:00:08 2015 InstallationDate: Installed on 2015-05-09 (1 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422) PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: USB sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/16/07 dmi.bios.vendor: Lenovo dmi.bios.version: v2.04 dmi.board.name: F50X dmi.board.vendor: Lenovo dmi.board.version: Not Applicable dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLenovo:bvrv2.04:bd03/16/07:svnLenovo:pnLENOVO3000Y500:pvr00000000000000000000000000000000:rvnLenovo:rnF50X:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: LENOVO3000 Y500 dmi.product.version: 00000000000000000000000000000000 dmi.sys.vendor: Lenovo mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-05-09T23:59:29.657312 1) Description: Ubuntu 15.04 Release: 15.04 3) Since my internal sound card is not working any longer, I am using a Storite external USB soundcard. It was working perfectly well with Windows, but is giving me problems in Ubuntu 15.04. 4) The USB device is shown in lsusb but the same is not available in sound preferences. I am unable to get sound output into my headphone. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3 Uname: Linux 3.19.0-16-generic i686 ApportVersion: 2.17.2-0ubuntu1 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: truman 4558 F.... pulseaudio CurrentDesktop: Unity Date: Sun May 10 17:00:08 2015 InstallationDate: Installed on 2015-05-09 (1 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422) PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: USB sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/16/07 dmi.bios.vendor: Lenovo dmi.bios.version: v2.04 dmi.board.name: F50X dmi.board.vendor: Lenovo dmi.board.version: Not Applicable dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLenovo:bvrv2.04:bd03/16/07:svnLenovo:pnLENOVO3000Y500:pvr00000000000000000000000000000000:rvnLenovo:rnF50X:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: LENOVO3000 Y500 dmi.product.version: 00000000000000000000000000000000 dmi.sys.vendor: Lenovo mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-05-09T23:59:29.657312 --- ApportVersion: 2.17.2-0ubuntu1 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: truman 1735 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.04 HibernationDevice: RESUME=UUID=f078852d-6585-45d9-ba7f-aae7baa04213 InstallationDate: Installed on 2015-05-09 (1 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422) MachineType: Lenovo LENOVO3000 Y500 Package: linux (not installed) PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=16d168a5-42c4-4d93-ae1a-22e069cf3156 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3 RelatedPackageVersions: linux-restricted-modules-3.19.0-16-generic N/A linux-backports-modules-3.19.0-16-generic N/A linux-firmware 1.143 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: vivid Uname: Linux 3.19.0-16-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/16/07 dmi.bios.vendor: Lenovo dmi.bios.version: v2.04 dmi.board.name: F50X dmi.board.vendor: Lenovo dmi.board.version: Not Applicable dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLenovo:bvrv2.04:bd03/16/07:svnLenovo:pnLENOVO3000Y500:pvr00000000000000000000000000000000:rvnLenovo:rnF50X:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: LENOVO3000 Y500 dmi.product.version: 00000000000000000000000000000000 dmi.sys.vendor: Lenovo
2015-05-10 16:18:53 geetmehta attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4394993/+files/AlsaInfo.txt
2015-05-10 16:18:55 geetmehta attachment added CRDA.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4394994/+files/CRDA.txt
2015-05-10 16:18:59 geetmehta attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4394995/+files/CurrentDmesg.txt
2015-05-10 16:19:00 geetmehta attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4394996/+files/IwConfig.txt
2015-05-10 16:19:03 geetmehta attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4394997/+files/JournalErrors.txt
2015-05-10 16:19:04 geetmehta attachment added Lspci.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4394998/+files/Lspci.txt
2015-05-10 16:19:07 geetmehta attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4394999/+files/Lsusb.txt
2015-05-10 16:19:10 geetmehta attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4395000/+files/ProcCpuinfo.txt
2015-05-10 16:19:11 geetmehta attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4395001/+files/ProcEnviron.txt
2015-05-10 16:19:13 geetmehta attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4395002/+files/ProcInterrupts.txt
2015-05-10 16:19:15 geetmehta attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4395003/+files/ProcModules.txt
2015-05-10 16:19:17 geetmehta attachment added PulseList.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4395004/+files/PulseList.txt
2015-05-10 16:19:20 geetmehta attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4395005/+files/UdevDb.txt
2015-05-10 16:19:25 geetmehta attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4395006/+files/UdevLog.txt
2015-05-10 16:19:27 geetmehta attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1453533/+attachment/4395007/+files/WifiSyslog.txt
2015-05-10 16:22:55 geetmehta linux (Ubuntu): status Incomplete Confirmed
2015-05-11 16:41:50 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2015-05-11 16:42:15 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2015-05-12 02:49:28 geetmehta tags apport-collected kernel-sound vivid kernel-bug-exists-upstream
2015-05-13 02:38:48 geetmehta linux (Ubuntu): assignee geetmehta (geet06)
2015-05-13 02:39:09 geetmehta linux (Ubuntu): status Incomplete Invalid