| 2015-05-09 13:30:06 |
Preston |
bug |
|
|
added bug |
| 2015-05-09 13:30:06 |
Preston |
attachment added |
|
contains four outputs: dmesg, /proc/bus/input/devices, and two of the commands at the reporting guidelines. I don't see a way to attach multiple files - so here is a zip. https://bugs.launchpad.net/bugs/1453390/+attachment/4394383/+files/devices-dmesg-lspc-version.zip |
|
| 2015-05-09 14:00:07 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2015-05-09 14:00:12 |
Brad Figg |
tags |
|
vivid |
|
| 2015-05-09 14:08:35 |
Preston |
tags |
vivid |
apport-collected third-party-packages vivid |
|
| 2015-05-09 14:08:37 |
Preston |
description |
I have an ASUS ZenBook UX301L - trying to use the touchpad that is installed with the laptop.
It used to work, but I think when I upgrade to 15.04, or maybe before that is when the touchpad stopped working. It was around the time that I was trying to get my touchscreen to work in chrome... which ended up happening, but I guess I can only have one device that works in chrome. haha
External mice work fine - as you'll see in my attached files, there is a Logitech USB receiver - that's currently the only way I can click things without the touch screen.
The trackpad doesn't show up in cat /proc/bus/input/devices and I can't tell if it shows up in dmesg or not.
uname -a
Linux Calypso 3.19.0-16-generic #16-Ubuntu SMP Thu Apr 30 16:09:58 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
lsb_release -rd
Description: Ubuntu 15.04
Release: 15.04 |
I have an ASUS ZenBook UX301L - trying to use the touchpad that is installed with the laptop.
It used to work, but I think when I upgrade to 15.04, or maybe before that is when the touchpad stopped working. It was around the time that I was trying to get my touchscreen to work in chrome... which ended up happening, but I guess I can only have one device that works in chrome. haha
External mice work fine - as you'll see in my attached files, there is a Logitech USB receiver - that's currently the only way I can click things without the touch screen.
The trackpad doesn't show up in cat /proc/bus/input/devices and I can't tell if it shows up in dmesg or not.
uname -a
Linux Calypso 3.19.0-16-generic #16-Ubuntu SMP Thu Apr 30 16:09:58 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
lsb_release -rd
Description: Ubuntu 15.04
Release: 15.04
---
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lprestonsegoiii 2483 F.... pulseaudio
/dev/snd/controlC1: lprestonsegoiii 2483 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=0bd1d6e3-df0c-44d2-9c90-b12a95fa2826
InstallationDate: Installed on 2014-05-17 (356 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. UX301LAA
Package: linux 3.11.0.12.13 [origin: unknown]
PackageArchitecture: amd64
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=00561a0b-dec9-4adf-8bdf-ab0dcadc29d1 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
RelatedPackageVersions:
linux-restricted-modules-3.19.0-16-generic N/A
linux-backports-modules-3.19.0-16-generic N/A
linux-firmware 1.143
Tags: vivid third-party-packages
Uname: Linux 3.19.0-16-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: Upgraded to vivid on 2015-04-24 (15 days ago)
UserGroups: adm cdrom debian-tor dialout dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 11/05/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX301LAA.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX301LAA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX301LAA.205:bd11/05/2013:svnASUSTeKCOMPUTERINC.:pnUX301LAA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX301LAA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX301LAA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
|
| 2015-05-09 14:08:38 |
Preston |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394405/+files/AlsaInfo.txt |
|
| 2015-05-09 14:08:39 |
Preston |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394406/+files/CRDA.txt |
|
| 2015-05-09 14:08:41 |
Preston |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394407/+files/CurrentDmesg.txt |
|
| 2015-05-09 14:08:42 |
Preston |
attachment added |
|
Dependencies.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394408/+files/Dependencies.txt |
|
| 2015-05-09 14:08:43 |
Preston |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394409/+files/IwConfig.txt |
|
| 2015-05-09 14:08:45 |
Preston |
attachment added |
|
JournalErrors.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394410/+files/JournalErrors.txt |
|
| 2015-05-09 14:08:46 |
Preston |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394411/+files/Lspci.txt |
|
| 2015-05-09 14:08:49 |
Preston |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394412/+files/Lsusb.txt |
|
| 2015-05-09 14:08:50 |
Preston |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394413/+files/ProcCpuinfo.txt |
|
| 2015-05-09 14:08:52 |
Preston |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394414/+files/ProcEnviron.txt |
|
| 2015-05-09 14:08:53 |
Preston |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394415/+files/ProcInterrupts.txt |
|
| 2015-05-09 14:08:55 |
Preston |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394416/+files/ProcModules.txt |
|
| 2015-05-09 14:08:56 |
Preston |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394417/+files/PulseList.txt |
|
| 2015-05-09 14:08:58 |
Preston |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394418/+files/RfKill.txt |
|
| 2015-05-09 14:09:00 |
Preston |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394419/+files/UdevDb.txt |
|
| 2015-05-09 14:09:03 |
Preston |
attachment added |
|
UdevLog.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394420/+files/UdevLog.txt |
|
| 2015-05-09 14:09:05 |
Preston |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1453390/+attachment/4394421/+files/WifiSyslog.txt |
|
| 2015-05-09 14:10:04 |
Preston |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-05-10 00:31:52 |
penalvch |
tags |
apport-collected third-party-packages vivid |
apport-collected bios-outdated-209 third-party-packages vivid |
|
| 2015-05-10 00:32:43 |
penalvch |
linux (Ubuntu): importance |
Undecided |
Low |
|
| 2015-05-10 00:32:43 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2015-05-10 03:31:47 |
Preston |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-05-10 10:41:04 |
penalvch |
tags |
apport-collected bios-outdated-209 third-party-packages vivid |
apport-collected latest-bios-209 third-party-packages vivid |
|
| 2015-05-10 10:41:41 |
penalvch |
linux (Ubuntu): importance |
Low |
Medium |
|
| 2015-05-10 10:41:41 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2015-05-10 10:43:46 |
penalvch |
description |
I have an ASUS ZenBook UX301L - trying to use the touchpad that is installed with the laptop.
It used to work, but I think when I upgrade to 15.04, or maybe before that is when the touchpad stopped working. It was around the time that I was trying to get my touchscreen to work in chrome... which ended up happening, but I guess I can only have one device that works in chrome. haha
External mice work fine - as you'll see in my attached files, there is a Logitech USB receiver - that's currently the only way I can click things without the touch screen.
The trackpad doesn't show up in cat /proc/bus/input/devices and I can't tell if it shows up in dmesg or not.
uname -a
Linux Calypso 3.19.0-16-generic #16-Ubuntu SMP Thu Apr 30 16:09:58 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
lsb_release -rd
Description: Ubuntu 15.04
Release: 15.04
---
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lprestonsegoiii 2483 F.... pulseaudio
/dev/snd/controlC1: lprestonsegoiii 2483 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=0bd1d6e3-df0c-44d2-9c90-b12a95fa2826
InstallationDate: Installed on 2014-05-17 (356 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. UX301LAA
Package: linux 3.11.0.12.13 [origin: unknown]
PackageArchitecture: amd64
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=00561a0b-dec9-4adf-8bdf-ab0dcadc29d1 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
RelatedPackageVersions:
linux-restricted-modules-3.19.0-16-generic N/A
linux-backports-modules-3.19.0-16-generic N/A
linux-firmware 1.143
Tags: vivid third-party-packages
Uname: Linux 3.19.0-16-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: Upgraded to vivid on 2015-04-24 (15 days ago)
UserGroups: adm cdrom debian-tor dialout dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 11/05/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX301LAA.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX301LAA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX301LAA.205:bd11/05/2013:svnASUSTeKCOMPUTERINC.:pnUX301LAA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX301LAA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX301LAA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
I have an ASUS ZenBook UX301L. The touchpad used to work before upgrading.
WORKAROUND: External mice work fine.
---
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lprestonsegoiii 2483 F.... pulseaudio
/dev/snd/controlC1: lprestonsegoiii 2483 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=0bd1d6e3-df0c-44d2-9c90-b12a95fa2826
InstallationDate: Installed on 2014-05-17 (356 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. UX301LAA
Package: linux 3.11.0.12.13 [origin: unknown]
PackageArchitecture: amd64
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=00561a0b-dec9-4adf-8bdf-ab0dcadc29d1 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
RelatedPackageVersions:
linux-restricted-modules-3.19.0-16-generic N/A
linux-backports-modules-3.19.0-16-generic N/A
linux-firmware 1.143
Tags: vivid third-party-packages
Uname: Linux 3.19.0-16-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: Upgraded to vivid on 2015-04-24 (15 days ago)
UserGroups: adm cdrom debian-tor dialout dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 11/05/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX301LAA.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX301LAA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX301LAA.205:bd11/05/2013:svnASUSTeKCOMPUTERINC.:pnUX301LAA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX301LAA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX301LAA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
|
| 2015-05-14 05:54:12 |
Preston |
tags |
apport-collected latest-bios-209 third-party-packages vivid |
apport-collected kernel-bug-3.16.0-34 latest-bios-209 third-party-packages vivid |
|
| 2015-05-14 12:27:49 |
Preston |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-05-15 09:38:07 |
penalvch |
tags |
apport-collected kernel-bug-3.16.0-34 latest-bios-209 third-party-packages vivid |
apport-collected latest-bios-209 third-party-packages vivid |
|
