| 2015-05-08 08:25:23 |
Thomas A. F. Thorne |
bug |
|
|
added bug |
| 2015-05-24 11:56:57 |
penalvch |
affects |
linux-lts-utopic (Ubuntu) |
linux (Ubuntu) |
|
| 2015-05-24 11:56:57 |
penalvch |
linux (Ubuntu): importance |
Undecided |
Low |
|
| 2015-05-24 11:56:57 |
penalvch |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2015-05-26 07:28:27 |
Thomas A. F. Thorne |
tags |
amd64 apport-kerneloops kernel-oops trusty |
amd64 apport-collected apport-kerneloops kernel-oops trusty |
|
| 2015-05-26 07:28:28 |
Thomas A. F. Thorne |
description |
I noticed a problem last week where my GUI locked up while I was trying to unlock it. At the time I was unable to get the system to generate a report or find anything obvious to me in the logs, though I am no expert. I did manage to enable some more analysis tools for next time and it seems that next time has just occurred.
Today I tried to login to the system. The screen progressed passed the password entry but failed to display the desktop background, the side bar or the top bar. I left it for a few minutes while I got a coffee but it was still in the same state when I returned. Thinking it might just be the GUI locked up, as it seemed to be last week, I tried to ssh in from another machine.
tt@172.16.20.39's password:
Welcome to Ubuntu 14.04.2 LTS (GNU/Linux 3.16.0-37-generic x86_64)
* Documentation: https://help.ubuntu.com/
Last login: Fri May 1 12:46:41 2015 from 172.16.20.98
tt@tt-ul-dt:~$
tt@tt-ul-dt:~$
tt@tt-ul-dt:~$ top
Segmentation fault
tt@tt-ul-dt:~$ ps
As you can see, I managed to SSH in but failed to do much else. When I tried to take a look at what was going on with top I got a message about a Segmentation fault. I then tried ps thinking that might be a simpler program and able to show me something. That seemed to lock up the ssh session.
Next I did a quick Google to see what I might be able to do remotely to help debug things. Nothing helpful presented itself to me so I did Ctrl + Alt + F4 to try and get access via one of the other virtual terminal things. I was able to enter my username and password but as soon as I had done so I seemed to get some sort of log trace on the screen. It mentioned the USB mouse I had being connected. I was not able to enter any commands so instead I tried unplugging and reconnecting the USB memory stick I had. I could see it registering in the trace. I did the same with a USB temperature probe and could see it connect too.
After that I figured a clean shutdown was about the best I could do. I found http://askubuntu.com/questions/53263/shut-down-computer-from-keyboard and started the Alt + SysRq + r, e, i, s, u, o. The first two of three keys reported that they were disabled but after that it seemed to work.
After the shutdown, I left the machine till 09:01 and powered it on again. It booted, I logged in and was then presented with several "System program problem detected" messages. I am now trying to work through them in the sequence they were presented.
$ lsb_release -rd
Description: Ubuntu 14.04.2 LTS
Release: 14.04
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-37-generic 3.16.0-37.49~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-37.49~14.04.1-generic 3.16.7-ckt9
Uname: Linux 3.16.0-37-generic x86_64
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
Date: Fri May 8 02:20:53 2015
Failure: oops
InstallationDate: Installed on 2015-03-12 (56 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
Title: general protection fault: 0000 [#31] SMP
UpgradeStatus: No upgrade log present (probably fresh install) |
I noticed a problem last week where my GUI locked up while I was trying to unlock it. At the time I was unable to get the system to generate a report or find anything obvious to me in the logs, though I am no expert. I did manage to enable some more analysis tools for next time and it seems that next time has just occurred.
Today I tried to login to the system. The screen progressed passed the password entry but failed to display the desktop background, the side bar or the top bar. I left it for a few minutes while I got a coffee but it was still in the same state when I returned. Thinking it might just be the GUI locked up, as it seemed to be last week, I tried to ssh in from another machine.
tt@172.16.20.39's password:
Welcome to Ubuntu 14.04.2 LTS (GNU/Linux 3.16.0-37-generic x86_64)
* Documentation: https://help.ubuntu.com/
Last login: Fri May 1 12:46:41 2015 from 172.16.20.98
tt@tt-ul-dt:~$
tt@tt-ul-dt:~$
tt@tt-ul-dt:~$ top
Segmentation fault
tt@tt-ul-dt:~$ ps
As you can see, I managed to SSH in but failed to do much else. When I tried to take a look at what was going on with top I got a message about a Segmentation fault. I then tried ps thinking that might be a simpler program and able to show me something. That seemed to lock up the ssh session.
Next I did a quick Google to see what I might be able to do remotely to help debug things. Nothing helpful presented itself to me so I did Ctrl + Alt + F4 to try and get access via one of the other virtual terminal things. I was able to enter my username and password but as soon as I had done so I seemed to get some sort of log trace on the screen. It mentioned the USB mouse I had being connected. I was not able to enter any commands so instead I tried unplugging and reconnecting the USB memory stick I had. I could see it registering in the trace. I did the same with a USB temperature probe and could see it connect too.
After that I figured a clean shutdown was about the best I could do. I found http://askubuntu.com/questions/53263/shut-down-computer-from-keyboard and started the Alt + SysRq + r, e, i, s, u, o. The first two of three keys reported that they were disabled but after that it seemed to work.
After the shutdown, I left the machine till 09:01 and powered it on again. It booted, I logged in and was then presented with several "System program problem detected" messages. I am now trying to work through them in the sequence they were presented.
$ lsb_release -rd
Description: Ubuntu 14.04.2 LTS
Release: 14.04
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-37-generic 3.16.0-37.49~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-37.49~14.04.1-generic 3.16.7-ckt9
Uname: Linux 3.16.0-37-generic x86_64
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
Date: Fri May 8 02:20:53 2015
Failure: oops
InstallationDate: Installed on 2015-03-12 (56 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
Title: general protection fault: 0000 [#31] SMP
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: thomasthorne 2648 F.... pulseaudio
/dev/snd/controlC0: thomasthorne 2648 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=3c3104a1-5ead-4ebf-b2df-f9397f572dca
InstallationDate: Installed on 2015-03-12 (74 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. H81M-DS2V
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash crashkernel=384M-:128M vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
RelatedPackageVersions:
linux-restricted-modules-3.16.0-38-generic N/A
linux-backports-modules-3.16.0-38-generic N/A
linux-firmware 1.127.12
RfKill:
Tags: trusty
Uname: Linux 3.16.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin mock plugdev sambashare sudo
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 06/19/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81M-DS2V
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd06/19/2014:svnGigabyteTechnologyCo.,Ltd.:pnH81M-DS2V:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-DS2V:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: H81M-DS2V
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd. |
|
| 2015-05-26 07:28:29 |
Thomas A. F. Thorne |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404617/+files/AlsaInfo.txt |
|
| 2015-05-26 07:28:30 |
Thomas A. F. Thorne |
attachment added |
|
BootDmesg.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404618/+files/BootDmesg.txt |
|
| 2015-05-26 07:28:32 |
Thomas A. F. Thorne |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404619/+files/CRDA.txt |
|
| 2015-05-26 07:28:33 |
Thomas A. F. Thorne |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404620/+files/CurrentDmesg.txt |
|
| 2015-05-26 07:28:34 |
Thomas A. F. Thorne |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404621/+files/Lspci.txt |
|
| 2015-05-26 07:28:36 |
Thomas A. F. Thorne |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404622/+files/Lsusb.txt |
|
| 2015-05-26 07:28:37 |
Thomas A. F. Thorne |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404623/+files/ProcCpuinfo.txt |
|
| 2015-05-26 07:28:38 |
Thomas A. F. Thorne |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404624/+files/ProcEnviron.txt |
|
| 2015-05-26 07:28:40 |
Thomas A. F. Thorne |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404625/+files/ProcInterrupts.txt |
|
| 2015-05-26 07:28:41 |
Thomas A. F. Thorne |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404626/+files/ProcModules.txt |
|
| 2015-05-26 07:28:43 |
Thomas A. F. Thorne |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404627/+files/PulseList.txt |
|
| 2015-05-26 07:28:44 |
Thomas A. F. Thorne |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404628/+files/UdevDb.txt |
|
| 2015-05-26 07:28:46 |
Thomas A. F. Thorne |
attachment added |
|
UdevLog.txt https://bugs.launchpad.net/bugs/1453029/+attachment/4404629/+files/UdevLog.txt |
|
| 2015-05-26 10:59:29 |
penalvch |
description |
I noticed a problem last week where my GUI locked up while I was trying to unlock it. At the time I was unable to get the system to generate a report or find anything obvious to me in the logs, though I am no expert. I did manage to enable some more analysis tools for next time and it seems that next time has just occurred.
Today I tried to login to the system. The screen progressed passed the password entry but failed to display the desktop background, the side bar or the top bar. I left it for a few minutes while I got a coffee but it was still in the same state when I returned. Thinking it might just be the GUI locked up, as it seemed to be last week, I tried to ssh in from another machine.
tt@172.16.20.39's password:
Welcome to Ubuntu 14.04.2 LTS (GNU/Linux 3.16.0-37-generic x86_64)
* Documentation: https://help.ubuntu.com/
Last login: Fri May 1 12:46:41 2015 from 172.16.20.98
tt@tt-ul-dt:~$
tt@tt-ul-dt:~$
tt@tt-ul-dt:~$ top
Segmentation fault
tt@tt-ul-dt:~$ ps
As you can see, I managed to SSH in but failed to do much else. When I tried to take a look at what was going on with top I got a message about a Segmentation fault. I then tried ps thinking that might be a simpler program and able to show me something. That seemed to lock up the ssh session.
Next I did a quick Google to see what I might be able to do remotely to help debug things. Nothing helpful presented itself to me so I did Ctrl + Alt + F4 to try and get access via one of the other virtual terminal things. I was able to enter my username and password but as soon as I had done so I seemed to get some sort of log trace on the screen. It mentioned the USB mouse I had being connected. I was not able to enter any commands so instead I tried unplugging and reconnecting the USB memory stick I had. I could see it registering in the trace. I did the same with a USB temperature probe and could see it connect too.
After that I figured a clean shutdown was about the best I could do. I found http://askubuntu.com/questions/53263/shut-down-computer-from-keyboard and started the Alt + SysRq + r, e, i, s, u, o. The first two of three keys reported that they were disabled but after that it seemed to work.
After the shutdown, I left the machine till 09:01 and powered it on again. It booted, I logged in and was then presented with several "System program problem detected" messages. I am now trying to work through them in the sequence they were presented.
$ lsb_release -rd
Description: Ubuntu 14.04.2 LTS
Release: 14.04
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-37-generic 3.16.0-37.49~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-37.49~14.04.1-generic 3.16.7-ckt9
Uname: Linux 3.16.0-37-generic x86_64
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
Date: Fri May 8 02:20:53 2015
Failure: oops
InstallationDate: Installed on 2015-03-12 (56 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
Title: general protection fault: 0000 [#31] SMP
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: thomasthorne 2648 F.... pulseaudio
/dev/snd/controlC0: thomasthorne 2648 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=3c3104a1-5ead-4ebf-b2df-f9397f572dca
InstallationDate: Installed on 2015-03-12 (74 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. H81M-DS2V
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash crashkernel=384M-:128M vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
RelatedPackageVersions:
linux-restricted-modules-3.16.0-38-generic N/A
linux-backports-modules-3.16.0-38-generic N/A
linux-firmware 1.127.12
RfKill:
Tags: trusty
Uname: Linux 3.16.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin mock plugdev sambashare sudo
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 06/19/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81M-DS2V
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd06/19/2014:svnGigabyteTechnologyCo.,Ltd.:pnH81M-DS2V:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-DS2V:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: H81M-DS2V
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd. |
Today I tried to login to the system. The screen progressed passed the password entry but failed to display the desktop background, the side bar or the top bar. I left it for a few minutes while I got a coffee but it was still in the same state when I returned. I managed to SSH in but failed to do much else. When I tried to take a look at what was going on with top I got a message about a Segmentation fault. I then tried ps and the ssh session locked up.
I was able to enter my username and password at a vt but as soon as I had done so I seemed to get some sort of log trace on the screen. It mentioned the USB mouse I had being connected. I was not able to enter any commands so instead I tried unplugging and reconnecting the USB memory stick I had. I could see it registering in the trace. I did the same with a USB temperature probe and could see it connect too.
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: thomasthorne 2648 F.... pulseaudio
/dev/snd/controlC0: thomasthorne 2648 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=3c3104a1-5ead-4ebf-b2df-f9397f572dca
InstallationDate: Installed on 2015-03-12 (74 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. H81M-DS2V
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash crashkernel=384M-:128M vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
RelatedPackageVersions:
linux-restricted-modules-3.16.0-38-generic N/A
linux-backports-modules-3.16.0-38-generic N/A
linux-firmware 1.127.12
RfKill:
Tags: trusty
Uname: Linux 3.16.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin mock plugdev sambashare sudo
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 06/19/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81M-DS2V
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd06/19/2014:svnGigabyteTechnologyCo.,Ltd.:pnH81M-DS2V:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-DS2V:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: H81M-DS2V
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd. |
|
| 2015-05-26 11:05:05 |
penalvch |
tags |
amd64 apport-collected apport-kerneloops kernel-oops trusty |
amd64 apport-collected apport-kerneloops kernel-oops latest-bios-f5 trusty |
|
| 2015-05-26 11:06:10 |
penalvch |
linux (Ubuntu): importance |
Low |
Medium |
|
| 2015-05-26 11:07:17 |
penalvch |
attachment removed |
Dependencies.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1453029/+attachment/4393438/+files/Dependencies.txt |
|
|
| 2015-05-26 11:07:18 |
penalvch |
attachment removed |
OopsText.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1453029/+attachment/4393439/+files/OopsText.txt |
|
|
| 2015-07-17 09:15:53 |
Thomas A. F. Thorne |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-07-26 12:00:48 |
penalvch |
tags |
amd64 apport-collected apport-kerneloops kernel-oops latest-bios-f5 trusty |
amd64 apport-collected apport-kerneloops kernel-fixed-upstream kernel-fixed-upstream-4.1-rc8 kernel-oops latest-bios-f5 needs-reverse-bisect trusty |
|
| 2015-07-26 12:01:41 |
penalvch |
removed subscriber Christopher M. Penalver |
|
|
|
| 2016-01-18 07:23:05 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-03-19 04:17:32 |
Launchpad Janitor |
linux (Ubuntu): status |
Incomplete |
Expired |
|
