kernel 3.16.0-36 won't boot on Lenovo Thinkpad X1 Carbon 3rd Gen

[Ross Grady]

Brand new install. I have several of these machines & all have been happy on 3.16.0-34. Today I did an install & the post-install updates picked up 3.16.0-36 & now it won't boot successfully -- black screen, backlight still lit, no response to any keyboard input.

I downloaded & installed the current mainline upstream kernel & it works fine.

This bit from kern.log appears to be salient:

Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397152] BUG: unable to handle kernel NULL pointer dereference at (null)
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397156] IP: [< (null)>] (null)
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397158] PGD 21f49e067 PUD 21fa04067 PMD 0
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397161] Oops: 0010 [#1] SMP
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397163] Modules linked in: x86_pkg_temp_thermal(+) intel_powerclamp coretemp kvm_intel kvm crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd snd_hda_intel(+) snd_hda_controller serio_raw snd_hda_codec snd_seq_midi snd_seq_midi_event snd_hwdep lpc_ich(+) snd_rawmidi snd_pcm snd_seq wmi snd_seq_device snd_timer shpchp(+) thinkpad_acpi nvram parport_pc mei_me(+) mac_hid ppdev i915(+) mei snd lp parport video drm_kms_helper soundcore drm i2c_algo_bit e1000e psmouse ahci ptp libahci pps_core
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397188] CPU: 0 PID: 337 Comm: systemd-udevd Not tainted 3.16.0-36-generic #48~14.04.1-Ubuntu
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397190] Hardware name: LENOVO 20BTS1KH00/20BTS1KH00, BIOS N14ET26W (1.04 ) 01/23/2015
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397192] task: ffff88021fadd180 ti: ffff88021f6d8000 task.ti: ffff88021f6d8000
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397193] RIP: 0010:[<0000000000000000>] [< (null)>] (null)
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397195] RSP: 0018:ffff88021f6db8a0 EFLAGS: 00010282
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397197] RAX: 0000000000000246 RBX: ffff880036861928 RCX: 0000000000000001
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397198] RDX: 0000000000000001 RSI: 00000000ffffeffe RDI: ffff880036861928
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397199] RBP: ffff88021f6db8c0 R08: 0000000000000246 R09: 000000000000000b
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397201] R10: 00000000e01a3000 R11: ffffffff8119bc1f R12: ffff880036860000
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397202] R13: 00000000ffffeffe R14: 00000000ffffeffe R15: ffff8800b88b3800
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397204] FS: 00007f97b75b1880(0000) GS:ffff88022dc00000(0000) knlGS:0000000000000000
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397205] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397206] CR2: 0000000000000000 CR3: 000000021f69a000 CR4: 00000000003407f0
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397208] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397209] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397210] Stack:
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397211] ffffffffc03ed88e ffff880036861928 0000000000000005 0000000000000000
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397214] ffff88021f6db8f8 ffffffffc03d2c5d 00000000ffffefff 00000000ffffeffe
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397217] ffff880036860000 ffff880036860000 ffff880036860000 ffff88021f6db920
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397219] Call Trace:
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397246] [<ffffffffc03ed88e>] ? intel_ring_init_seqno+0x3e/0xb0 [i915]
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397265] [<ffffffffc03d2c5d>] i915_gem_init_seqno+0x7d/0xc0 [i915]
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397280] [<ffffffffc03d2cc9>] i915_gem_set_seqno+0x29/0x60 [i915]
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397296] [<ffffffffc03d44bd>] i915_gem_init_hw+0x1cd/0x3a0 [i915]
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397309] [<ffffffffc03d46e5>] i915_gem_init+0x55/0x1d0 [i915]
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397332] [<ffffffffc04385e2>] i915_driver_load+0xb42/0xff0 [i915]
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397337] [<ffffffff81389e88>] ? kobject_uevent_env+0x178/0x690
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397340] [<ffffffff814b5937>] ? get_device+0x17/0x30
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397342] [<ffffffff814bb0c5>] ? klist_class_dev_get+0x15/0x20
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397345] [<ffffffff81752c98>] ? klist_node_init+0x38/0x50
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397347] [<ffffffff81752d46>] ? klist_add_tail+0x46/0x50
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397349] [<ffffffff814b70e9>] ? device_add+0x219/0x630
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397362] [<ffffffffc0306236>] ? drm_sysfs_device_add+0xd6/0x120 [drm]
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397372] [<ffffffffc030284d>] drm_dev_register+0xad/0x100 [drm]
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397381] [<ffffffffc030531f>] drm_get_pci_dev+0x8f/0x200 [drm]
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397396] [<ffffffffc03b04bb>] i915_pci_probe+0x3b/0x60 [i915]
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397399] [<ffffffff813cf4c5>] local_pci_probe+0x45/0xa0
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397401] [<ffffffff813d0685>] ? pci_match_device+0xe5/0x110
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397404] [<ffffffff813d07c9>] pci_device_probe+0xd9/0x130
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397408] [<ffffffff814ba26d>] driver_probe_device+0x12d/0x3e0
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397411] [<ffffffff814ba5f3>] __driver_attach+0x93/0xa0
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397414] [<ffffffff814ba560>] ? __device_attach+0x40/0x40
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397416] [<ffffffff814b8213>] bus_for_each_dev+0x63/0xa0
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397419] [<ffffffff814b9c6e>] driver_attach+0x1e/0x20
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397422] [<ffffffff814b9880>] bus_add_driver+0x180/0x250
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397425] [<ffffffff814badd4>] driver_register+0x64/0xf0
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397428] [<ffffffff813cee4c>] __pci_register_driver+0x4c/0x50
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397436] [<ffffffffc030559a>] drm_pci_init+0x10a/0x140 [drm]
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397439] [<ffffffffc048f000>] ? 0xffffffffc048efff
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397453] [<ffffffffc048f089>] i915_init+0x89/0x90 [i915]
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397457] [<ffffffff81002144>] do_one_initcall+0xd4/0x210
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397460] [<ffffffff811b645d>] ? kfree+0xfd/0x140
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397463] [<ffffffff8119d3c2>] ? __vunmap+0xb2/0x100
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397467] [<ffffffff810edb11>] load_module+0x13c1/0x1b80
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397470] [<ffffffff810e96c0>] ? store_uevent+0x40/0x40
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397474] [<ffffffff810ee446>] SyS_finit_module+0x86/0xb0
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397478] [<ffffffff8176d18d>] system_call_fastpath+0x1a/0x1f
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397479] Code: Bad RIP value.
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397482] RIP [< (null)>] (null)
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397484] RSP <ffff88021f6db8a0>
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397485] CR2: 0000000000000000
Apr 29 14:44:39 eb-thinkpad-4444 kernel: [ 1.397487] ---[ end trace 57457390f4290305 ]---

That only occurs with 3.16.0-36

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-34-generic 3.16.0-34.47~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-34.47~14.04.1-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Apr 29 14:47:47 2015
InstallationDate: Installed on 2015-04-29 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)

[Ross Grady (0iq-ross)]

Happy to add any other logs or outputs you want -- just let me know what you need.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Moritz Reiter (reitermoritz)]

I think I have the same problem with a Thinkpad T450s.

Kernel 3.16.0-34 boots fine.

Trying to boot 3.16.0-36 instead shows the same behaviour as reported in bug description.

[John doe (r9-launchpad-fq)]

Same prb here with Ubuntu 14.04.2 LTS on Dell Latitude 7450.
- 3.16.0-36 not booting , Dell Latitude 7450, Intel i7 (Broadwell GT2)
- 3.16.0-34 works fine if selected in grub to boot

Seems related to Bug #1449401.

[John doe (r9-launchpad-fq)]

Trusty with utopic LTS enablement stack for graphics.

[Zee Alexander (pizzaops)]

I also have the same problem with a T450s.

[Kat (katarina-kosovac)]

I have experienced the same problem with Lenovo E550

[Tihomir (tihomirivanov84)]

hi,

I have the same problem: Ubuntu 14.04.2 LTS cannot boot with kernel 3.16.0-36 on lenovo e450. works fine with older kernel version.

[Flipp (philipp-erhart)]

@Kat: I can confirm problem with Lenovo E550, too.

[Ross Grady (0iq-ross)]

All we need now is for someone from Ubuntu to actually notice & pay attention to this bug. Again, I'm happy to do whatever additional troubleshooting is needed -- I'm setting up a whole bunch of machines so I have plenty around that I can mess with.

[Efi MK (fooshm)]

Same thing happens on Dell E5550

[Dan Gillmor (dan-gillmor)]

Same result on T450s...

[Jaweto (tobias-jawecki)]

Same on Lenovo E550, (intel i5-5200u with 5500HD Graphics)

[Jason (spamrepo)]

Same issue on ASUS Zenbook UX305FA (Intel Broadwell-U)

[martin (martin-pravda)]

Same on Dell Latitude 3450 (intel i5 broadwell )

[ITgrrrl (schrott-l)]

Same on ASUS UX303LA
Kernel 3.16.0-36-generic won't boot
Kerne 3.16.0-30-generic does

During boot "3.16.0-36" hangs at:
"Bluetooth: hci0 sending initial HCI reset command failed (-19)"

I have:
- Network controller: Intel Corporation Wireless 7265 (rev 3b)
- VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)

[Stoepsel (stoepsel)]

One more for Lenovo T450S

[Augustin Riedinger (augustin-riedinger)]

Please report when a fix is out! Thanks

[Roamer (tonisgravis)]

Same happens on TUXEDO Book UX1404 (Intel i5-5200U)

[Joseph Salisbury (jsalisbury)]

I believe this bug is actually a duplicate of bug 1449401, which already has a fix. Can folks affected by this bug test the following kernel:

http://koti.kapsi.fi/~tjaalton/bdw/

[Ross Grady (0iq-ross)]

Yes, I can confirm that on my machine(s), both the v3.16.7-ckt9 kernel and the patched kernel at http://koti.kapsi.fi/~tjaalton/bdw/ boot successfully & don't show any of the previous errors I was seeing in kern.log.

[Tihomir (tihomirivanov84)]

Hi Joseph,

I've just tested the upstream kernel on my lenovo laptop e450, it works just fine.

uname -a result:

Linux e450 3.16.0-36-generic #48+bdw1 SMP Sat May 2 11:20:03 EEST 2015 x86_64 x86_64 x86_64 GNU/Linux

Thank you very much! Ubuntu rocks :)

P. S. It may help if someone else how to install the above:

1) download both files from http://koti.kapsi.fi/~tjaalton/bdw/
2) In terminal
     2.1.) navigate to the downloaded folder
     2.2.) sudo dpkg -i *.deb
     2.3.) restart

Best Regards,
Tihomir

[Augustin Riedinger (augustin-riedinger)]

Hi Tihomir,

Thanks, your fix did the job for me.

How come such syntax error (a missing `else` according to the other bug report: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1449401?comments=all ) got released?

Also, shouldn't the fix be released immediately, instead of being downloaded from a user's personal repository (which could be hacky etc.)

Thanks

[Joseph Salisbury (jsalisbury)]

A permanent fix for this will be in the Ubuntu-3.16.0-38 kernel and released shortly.

[Joseph Salisbury (jsalisbury)]

Make that the -37 kernel, which is now available. Please apply the latest updates and see if this bug is fixed.

[ITgrrrl (schrott-l)]

Hi,

kernel at http://koti.kapsi.fi/~tjaalton/bdw/ works for my ASUS UX303LA.

uname -a
Linux asus303 3.16.0-36-generic #48+bdw1 SMP Sat May 2 11:20:03 EEST 2015 x86_64 x86_64 x86_64 GNU/Linux

[Zee Alexander (pizzaops)]

Joseph, running Software Updater does not show a new kernel available.

[brokeasshachi (greasemunkeyparts)]

Joseph, are you going to apply this fix for Trusty as well? Same issue here..

[brokeasshachi (greasemunkeyparts)]

Strike that, they just showed up in Trusty repos now. Boot works now, but wireless is missing...

(New Kernel)
trusty % ls /lib/modules/3.16.0-37-generic/kernel/drivers/net/
appletalk/ dummy.ko hyperv/ macvtap.ko ppp/ vmxnet3/
bonding/ eql.ko ifb.ko mii.ko slip/ vxlan.ko
caif/ ethernet/ macvlan.ko netconsole.ko veth.ko xen-netback/

(old kernel)
trusty ~ % ls /lib/modules/3.16.0-30-generic/kernel/drivers/net/
appletalk/ ethernet/ macvtap.ko ppp/ vmxnet3/
arcnet/ fddi/ mdio.ko rionet.ko vxlan.ko
bonding/ hamradio/ mii.ko sb1000.ko wan/
caif/ hyperv/ netconsole.ko slip/ wimax/
can/ ieee802154/ nlmon.ko sungem_phy.ko wireless/
dsa/ ifb.ko ntb_netdev.ko team/ xen-netback/
dummy.ko irda/ phy/ usb/
eql.ko macvlan.ko plip/ veth.ko

you can see "wireless" doesnt even exist in the -37 modules dir.

[Stoepsel (stoepsel)]

A Lenovo T450s still doesn't boot with the new -37 kernel. I do get a bit further it seems, now I just get a black screen with:
"[1.433645] thinkpad_acpi: Unsupported brightness interface, please contact <email address hidden>"

[Sabin Sanislav (sanislav)]

3.16.0-37 still not working for me - Lenovo X1 Carbon 3rd gen.

[Kat (katarina-kosovac)]

3.16.0-37 is also not working for Lenovo E550.
Although I have not tried to apply the fixes listed above, since I am relatively new to Linux and not skilled enough just yet.
I guess I will wait for the Ubuntu-3.16.0-38 kernel to get permanent fixes.

[Moritz Reiter (reitermoritz)]

To confirm Stoepsel: 3.16.0-37 doesn't boot on my Thinkpad T450s either.

[Joseph Salisbury (jsalisbury)]

Can folks still affected by this bug in the 3.16.0-37 kernel run 'uname -a' and confirm it is this specific version:
3.16.0-37.51

[Zee Alexander (pizzaops)]

Joseph, we can't do that, because we can't boot to 3.16.0-37.51 to run the command :)

[Zee Alexander (pizzaops)]

It doesn't appear to be .51 though:

```
dpkg -l|grep 3.16|grep 51
```

[brokeasshachi (greasemunkeyparts)]

FYI, on trusty:

~ % apt-cache show linux-image-3.16.0-37-generic
Package: linux-image-3.16.0-37-generic
Priority: optional
Section: kernel
Installed-Size: 43736
Maintainer: Ubuntu Kernel Team <email address hidden>
Architecture: amd64
Source: linux-lts-utopic
Version: 3.16.0-37.49~14.04.1
Provides: fuse-module, ivtv-modules, kvm-api-4, linux-image, linux-image-3.0, redhat-cluster-modules
Depends: initramfs-tools (>= 0.36ubuntu6), module-init-tools (>= 3.3-pre11-4ubuntu3)
Pre-Depends: dpkg (>= 1.10.24)
Recommends: grub-pc | grub-efi-amd64 | grub-efi-ia32 | grub | lilo (>= 19.1)
Suggests: fdutils, linux-lts-utopic-tools, linux-headers-3.16.0-37-generic
Conflicts: hotplug (<< 0.0.20040105-1)
Filename: pool/main/l/linux-lts-utopic/linux-image-3.16.0-37-generic_3.16.0-37.49~14.04.1_amd64.deb
Size: 16113392
MD5sum: db115c196b691e55f24c94c5eea5d47c
SHA1: a624ce19640594ade09801fc3eed32462b595068
SHA256: 3d769ec0d305b083705fc85d7461dc4e40444a039d46c7c04410e1909503e2cb
Description-en: Linux kernel image for version 3.16.0 on 64 bit x86 SMP
 This package contains the Linux kernel image for version 3.16.0 on
 64 bit x86 SMP.
 .
 Also includes the corresponding System.map file, the modules built by the
 packager, and scripts that try to ensure that the system is not left in an
 unbootable state after an update.
 .
 Supports Generic processors.
 .
 Geared toward desktop and server systems.
 .
 You likely do not want to install this package directly. Instead, install
 the linux-generic meta-package, which will ensure that upgrades work
 correctly, and that supporting packages are also installed.
Description-md5: 1e02f1d5baa368a8ac5875babbb3f358
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Origin: Ubuntu
Supported: 9m

[Zee Alexander (pizzaops)]

Problem is now fixed on my T450s:

gothputer :: ~ % uname -a
Linux gothputer 3.16.0-37-generic #51~14.04.1-Ubuntu SMP Wed May 6 15:23:14 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

[Sabin Sanislav (sanislav)]

fiexed for me as well for X1 Carbon 3rd gen.

[brokeasshachi (greasemunkeyparts)]

I get the -51 kernel now in trusty, and it boots with wifi as well, but USB keyboard/mouse does not work (though it is detected)

Linux dave-ot-trusty 3.16.0-37-generic #51~14.04.1-Ubuntu SMP Wed May 6 15:23:14

dmesg:
[ 155.145152] usb 2-3: New USB device found, idVendor=046d, idProduct=c52e
[ 155.145155] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 155.145157] usb 2-3: Product: USB Receiver
[ 155.145158] usb 2-3: Manufacturer: Logitech