Bug #1449549 “upon wake up from suspend, mouse driver will not l...” : Bugs : linux package : Ubuntu

Revision history for this message

Randall Bowman (siloamjn9-7) wrote on 2015-04-28:

#1

CurrentDmesg.txt.txt Edit (250.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (9.8 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (103 bytes, text/plain; charset="utf-8")
VarLogDistupgradeAptHistorylog.txt Edit (92.5 KiB, text/plain; charset="utf-8")
VarLogDistupgradeAptclonesystemstate.tar.gz Edit (622.6 KiB, application/x-gzip)
VarLogDistupgradeAptlog.txt Edit (105.5 KiB, text/plain; charset="utf-8")
VarLogDistupgradeApttermlog.txt Edit (454.9 KiB, text/plain; charset="utf-8")
VarLogDistupgradeLspcitxt.txt Edit (2.7 KiB, text/plain; charset="utf-8")
VarLogDistupgradeMainlog.txt Edit (63.3 KiB, text/plain; charset="utf-8")

Brian Murray (brian-murray) on 2015-04-28

affects:

ubuntu-release-upgrader (Ubuntu) → xorg (Ubuntu)

Revision history for this message

penalvch (penalvch) wrote on 2015-05-02:

#2

Randall Bowman, thank you for reporting this and helping make Ubuntu better. Could you please run the following command from a terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg 1449549

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Changed in xorg (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

Randall Bowman (siloamjn9-7) wrote on 2015-05-04: BootLog.txt

#3

BootLog.txt Edit (783 bytes, text/plain)

apport information

tags:	added: apport-collected compiz-0.9 ubuntu
description:	updated

Revision history for this message

Randall Bowman (siloamjn9-7) wrote on 2015-05-04: CurrentDmesg.txt

#4

CurrentDmesg.txt Edit (249.6 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: Dependencies.txt

#5

Dependencies.txt Edit (6.0 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: DpkgLog.txt

#6

DpkgLog.txt Edit (19.8 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: GconfCompiz.txt

#7

GconfCompiz.txt Edit (46.3 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: JournalErrors.txt

#8

JournalErrors.txt Edit (11.8 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: Lspci.txt

#9

Lspci.txt Edit (13.2 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: Lsusb.txt

#10

Lsusb.txt Edit (517 bytes, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: ProcCpuinfo.txt

#11

ProcCpuinfo.txt Edit (4.4 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: ProcEnviron.txt

#12

ProcEnviron.txt Edit (103 bytes, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: ProcInterrupts.txt

#13

ProcInterrupts.txt Edit (2.6 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: ProcModules.txt

#14

ProcModules.txt Edit (4.5 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: UdevDb.txt

#15

UdevDb.txt Edit (136.1 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: UdevLog.txt

#16

UdevLog.txt Edit (311.4 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: UnitySupportTest.txt

#17

UnitySupportTest.txt Edit (572 bytes, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: XorgLog.txt

#18

XorgLog.txt Edit (43.0 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: XorgLogOld.txt

#19

XorgLogOld.txt Edit (42.9 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: Xrandr.txt

#20

Xrandr.txt Edit (3.6 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: xdpyinfo.txt

#21

xdpyinfo.txt Edit (59.3 KiB, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: xserver.devices.txt

#22

xserver.devices.txt Edit (428 bytes, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: xserver.outputs.txt

#23

xserver.outputs.txt Edit (752 bytes, text/plain)

apport information

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Randall Bowman (siloamjn9-7) wrote on 2015-05-04: Re: [Bug 1449549] Re: upon wake up from suspend, mouse driver will not load. must then do hard reset.

#24

It is done. It first told me to install something else but I managed. Hope
this helps.

On Sat, May 2, 2015 at 8:48 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Randall Bowman, thank you for reporting this and helping make Ubuntu
> better. Could you please run the following command from a terminal as it
> will automatically gather and attach updated debug information to this
> report:
>
> apport-collect -p xorg 1449549
>
> Please ensure you have xdiagnose installed, and that you click the Yes
> button for attaching additional debugging information.
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
> upon wake up from suspend, mouse driver will not load. must then do
> hard reset.
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> FYI: I am an Ubuntu novice
>
> Hp Laptop. Latest Ubuntu version update.
>
> I close lid to laptop for it to sleep and still have power to USB. I
> open lid expecting to use computer again. It comes back on ready to go
> except that the mouse driver won't load, nor for the touchpad. I have
> to press and hold the power button to reboot computer.
>
> Thank you.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: ubuntu-release-upgrader-core 1:15.04.14
> ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
> Uname: Linux 3.19.0-15-generic x86_64
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CrashDB: ubuntu
> CurrentDesktop: Unity
> Date: Tue Apr 28 05:34:35 2015
> InstallationDate: Installed on 2014-11-08 (171 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> PackageArchitecture: all
> SourcePackage: ubuntu-release-upgrader
> Symptom: dist-upgrade
> UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
> VarLogDistupgradeTermlog:
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1449549/+subscriptions
>

--
Sincerely,

Randall

It is done. It first told me to install something else but I managed. Hope
this helps.

On Sat, May 2, 2015 at 8:48 AM, Christopher M. Penalver <
christopher.m.penalver@gmail.com> wrote:

> Randall Bowman, thank you for reporting this and helping make Ubuntu
> better. Could you please run the following command from a terminal as it
> will automatically gather and attach updated debug information to this
> report:
>
> apport-collect -p xorg 1449549
>
> Please ensure you have xdiagnose installed, and that you click the Yes
> button for attaching additional debugging information.
>
> ** Changed in: xorg (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
>   upon wake up from suspend, mouse driver will not load. must then do
>   hard reset.
>
> Status in xorg package in Ubuntu:
>   Incomplete
>
> Bug description:
>   FYI: I am an Ubuntu novice
>
>   Hp Laptop. Latest Ubuntu version update.
>
>   I close lid to laptop for it to sleep and still have power to USB. I
>   open lid expecting to use computer again. It comes back on ready to go
>   except that the mouse driver won't load, nor for the touchpad. I have
>   to press and hold the power button to reboot computer.
>
>   Thank you.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: ubuntu-release-upgrader-core 1:15.04.14
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Uname: Linux 3.19.0-15-generic x86_64
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CrashDB: ubuntu
>   CurrentDesktop: Unity
>   Date: Tue Apr 28 05:34:35 2015
>   InstallationDate: Installed on 2014-11-08 (171 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   PackageArchitecture: all
>   SourcePackage: ubuntu-release-upgrader
>   Symptom: dist-upgrade
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
>   VarLogDistupgradeTermlog:
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1449549/+subscriptions
>

-- 
Sincerely,

Randall

Revision history for this message

penalvch (penalvch) wrote on 2015-05-04:

#25

Randall Bowman, could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description)?

Revision history for this message

Randall Bowman (siloamjn9-7) wrote on 2015-05-04:

#26

Download full text (4.9 KiB)

Model 15-D017CL
On May 3, 2015 8:01 PM, "Christopher M. Penalver" <
<email address hidden>> wrote:

> Randall Bowman, could you please provide the full computer model as
> noted on the sticker of the computer itself (not from the Bug
> Description)?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
> upon wake up from suspend, mouse driver will not load. must then do
> hard reset.
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> FYI: I am an Ubuntu novice
>
> Hp Laptop. Latest Ubuntu version update.
>
> I close lid to laptop for it to sleep and still have power to USB. I
> open lid expecting to use computer again. It comes back on ready to go
> except that the mouse driver won't load, nor for the touchpad. I have
> to press and hold the power button to reboot computer.
>
> Thank you.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: ubuntu-release-upgrader-core 1:15.04.14
> ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
> Uname: Linux 3.19.0-15-generic x86_64
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CrashDB: ubuntu
> CurrentDesktop: Unity
> Date: Tue Apr 28 05:34:35 2015
> InstallationDate: Installed on 2014-11-08 (171 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> PackageArchitecture: all
> SourcePackage: ubuntu-release-upgrader
> Symptom: dist-upgrade
> UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
> VarLogDistupgradeTermlog:
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
> DistroCodename: vivid
> DistroRelease: Ubuntu 15.04
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3
> Series] [1002:9830] (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company Device [103c:2192]
> InstallationDate: Installed on 2014-11-08 (176 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> MachineType: Hewlett-Packard HP 15 Notebook PC
> Package: xorg 1:7.7+7ubuntu4
> PackageArchitecture: amd64
> PlymouthDebug: Error: [Errno 13] Permission denied:
> u'/var/log/plymouth-debug.log'
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed
> root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226f ro drm.debug=0xe
> plymouth:debug
> ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
> Tags: vivid ubuntu compiz-0.9
> Uname: Linux 3.19.0-15-generic x86_64
> UpgradeStatus: Upgraded to vivid on 2015-04-25 (9 days ago)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 12/06/20...

Model 15-D017CL
On May 3, 2015 8:01 PM, "Christopher M. Penalver" <
christopher.m.penalver@gmail.com> wrote:

> Randall Bowman, could you please provide the full computer model as
> noted on the sticker of the computer itself (not from the Bug
> Description)?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
>   upon wake up from suspend, mouse driver will not load. must then do
>   hard reset.
>
> Status in xorg package in Ubuntu:
>   Incomplete
>
> Bug description:
>   FYI: I am an Ubuntu novice
>
>   Hp Laptop. Latest Ubuntu version update.
>
>   I close lid to laptop for it to sleep and still have power to USB. I
>   open lid expecting to use computer again. It comes back on ready to go
>   except that the mouse driver won't load, nor for the touchpad. I have
>   to press and hold the power button to reboot computer.
>
>   Thank you.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: ubuntu-release-upgrader-core 1:15.04.14
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Uname: Linux 3.19.0-15-generic x86_64
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CrashDB: ubuntu
>   CurrentDesktop: Unity
>   Date: Tue Apr 28 05:34:35 2015
>   InstallationDate: Installed on 2014-11-08 (171 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   PackageArchitecture: all
>   SourcePackage: ubuntu-release-upgrader
>   Symptom: dist-upgrade
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
>   VarLogDistupgradeTermlog:
>   ---
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
>   DistroCodename: vivid
>   DistroRelease: Ubuntu 15.04
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3
> Series] [1002:9830] (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Device [103c:2192]
>   InstallationDate: Installed on 2014-11-08 (176 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: Hewlett-Packard HP 15 Notebook PC
>   Package: xorg 1:7.7+7ubuntu4
>   PackageArchitecture: amd64
>   PlymouthDebug: Error: [Errno 13] Permission denied:
> u'/var/log/plymouth-debug.log'
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed
> root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226f ro drm.debug=0xe
> plymouth:debug
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Tags:  vivid ubuntu compiz-0.9
>   Uname: Linux 3.19.0-15-generic x86_64
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (9 days ago)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 12/06/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: F.09
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: 2192
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 41.1A
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.09:bd12/06/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP 15 Notebook PC
>   dmi.product.version: 0975100000405F10000620180
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2build1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Sun May  3 13:10:49 2015
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.17.1-0ubuntu3
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1449549/+subscriptions
>

Revision history for this message

penalvch (penalvch) wrote on 2015-05-04:

#27

Randall Bowman, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results.

tags:	added: latest-bios-f.09
affects:	xorg (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance:	Low → Medium

Revision history for this message

Randall Bowman (siloamjn9-7) wrote on 2015-05-04:

#28

Download full text (6.3 KiB)

This is all new to me. It will be after work tonight. I will have to read
through a couple times and take it slow, hopefully to make sure I get it
right.
On May 4, 2015 1:50 AM, "Christopher M. Penalver" <
<email address hidden>> wrote:

> Randall Bowman, could you please test the latest upstream kernel
> available from the very top line at the top of the page (the release
> names are irrelevant for testing, and please do not test the daily
> folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
> allow additional upstream developers to examine the issue.
>
> If the test did not allow you to test to the issue (ex. you couldn't boot
> into the OS) please make a comment in your report about this, and continue
> to test the next most recent kernel version until you can test to the
> issue. Once you've tested the upstream kernel, please comment on which
> kernel version specifically you tested. If this bug is fixed in the
> mainline kernel, please add the following tags by clicking on the yellow
> circle with a black pencil icon, next to the word Tags, located at the
> bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where XY and Z are numbers corresponding to the kernel version.
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
>
> ** Tags added: latest-bios-f.09
>
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Importance: Low => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
> upon wake up from suspend, mouse driver will not load. must then do
> hard reset.
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> FYI: I am an Ubuntu novice
>
> Hp Laptop. Latest Ubuntu version update.
>
> I close lid to laptop for it to sleep and still have power to USB. I
> open lid expecting to use computer again. It comes back on ready to go
> except that the mouse driver won't load, nor for the touchpad. I have
> to press and hold the power button to reboot computer.
>
> Thank you.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: ubuntu-release-upgrader-core 1:15.04.14
> ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
> Uname: Linux 3.19.0-15-generic x86_64
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CrashDB: ubuntu
> CurrentDesktop: Unity
> Date: Tue Apr 28 05:34:35 2015
> InstallationDate: Installed on 2014-11-08 (171 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> PackageArchitecture: all
> SourcePackage: ubuntu-release-upgrader
> Symptom: dist-upgrade
> UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
> VarLogDistupgradeTermlog:
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CompizPlugins: ...

This is all new to me. It will be after work tonight. I will have to read
through a couple times and take it slow, hopefully to make sure I get it
right.
On May 4, 2015 1:50 AM, "Christopher M. Penalver" <
christopher.m.penalver@gmail.com> wrote:

> Randall Bowman, could you please test the latest upstream kernel
> available from the very top line at the top of the page (the release
> names are irrelevant for testing, and please do not test the daily
> folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
> allow additional upstream developers to examine the issue.
>
> If the test did not allow you to test to the issue (ex. you couldn't boot
> into the OS) please make a comment in your report about this, and continue
> to test the next most recent kernel version until you can test to the
> issue. Once you've tested the upstream kernel, please comment on which
> kernel version specifically you tested. If this bug is fixed in the
> mainline kernel, please add the following tags by clicking on the yellow
> circle with a black pencil icon, next to the word Tags, located at the
> bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where XY and Z are numbers corresponding to the kernel version.
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
>
> ** Tags added: latest-bios-f.09
>
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
>    Importance: Low => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
>   upon wake up from suspend, mouse driver will not load. must then do
>   hard reset.
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   FYI: I am an Ubuntu novice
>
>   Hp Laptop. Latest Ubuntu version update.
>
>   I close lid to laptop for it to sleep and still have power to USB. I
>   open lid expecting to use computer again. It comes back on ready to go
>   except that the mouse driver won't load, nor for the touchpad. I have
>   to press and hold the power button to reboot computer.
>
>   Thank you.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: ubuntu-release-upgrader-core 1:15.04.14
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Uname: Linux 3.19.0-15-generic x86_64
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CrashDB: ubuntu
>   CurrentDesktop: Unity
>   Date: Tue Apr 28 05:34:35 2015
>   InstallationDate: Installed on 2014-11-08 (171 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   PackageArchitecture: all
>   SourcePackage: ubuntu-release-upgrader
>   Symptom: dist-upgrade
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
>   VarLogDistupgradeTermlog:
>   ---
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
>   DistroCodename: vivid
>   DistroRelease: Ubuntu 15.04
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3
> Series] [1002:9830] (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Device [103c:2192]
>   InstallationDate: Installed on 2014-11-08 (176 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: Hewlett-Packard HP 15 Notebook PC
>   Package: xorg 1:7.7+7ubuntu4
>   PackageArchitecture: amd64
>   PlymouthDebug: Error: [Errno 13] Permission denied:
> u'/var/log/plymouth-debug.log'
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed
> root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226f ro drm.debug=0xe
> plymouth:debug
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Tags:  vivid ubuntu compiz-0.9
>   Uname: Linux 3.19.0-15-generic x86_64
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (9 days ago)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 12/06/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: F.09
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: 2192
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 41.1A
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.09:bd12/06/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP 15 Notebook PC
>   dmi.product.version: 0975100000405F10000620180
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2build1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Sun May  3 13:10:49 2015
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.17.1-0ubuntu3
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1449549/+subscriptions
>

Revision history for this message

Randall Bowman (siloamjn9-7) wrote on 2015-05-05:

#29

Download full text (6.7 KiB)

I’m not sure if I understand the directions correctly to select the correct
download or install it. The file I downloaded is:
linux-headers-4.1.0-040100rc2-generic_4.1.0-040100rc2.201505032335_amd64.deb
<http://kernel.ubuntu.com/%7Ekernel-ppa/mainline/v4.1-rc2-vivid/linux-headers-4.1.0-040100rc2-generic_4.1.0-040100rc2.201505032335_amd64.deb>

I get an error message when attempting to install using the instructions on
the page:

dpkg: error processing archive *.deb (--install):
cannot access archive: No such file or directory
Errors were encountered while processing:
*.deb

On Mon, May 4, 2015 at 1:42 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Randall Bowman, could you please test the latest upstream kernel
> available from the very top line at the top of the page (the release
> names are irrelevant for testing, and please do not test the daily
> folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
> allow additional upstream developers to examine the issue.
>
> If the test did not allow you to test to the issue (ex. you couldn't boot
> into the OS) please make a comment in your report about this, and continue
> to test the next most recent kernel version until you can test to the
> issue. Once you've tested the upstream kernel, please comment on which
> kernel version specifically you tested. If this bug is fixed in the
> mainline kernel, please add the following tags by clicking on the yellow
> circle with a black pencil icon, next to the word Tags, located at the
> bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where XY and Z are numbers corresponding to the kernel version.
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
>
> ** Tags added: latest-bios-f.09
>
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Importance: Low => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
> upon wake up from suspend, mouse driver will not load. must then do
> hard reset.
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> FYI: I am an Ubuntu novice
>
> Hp Laptop. Latest Ubuntu version update.
>
> I close lid to laptop for it to sleep and still have power to USB. I
> open lid expecting to use computer again. It comes back on ready to go
> except that the mouse driver won't load, nor for the touchpad. I have
> to press and hold the power button to reboot computer.
>
> Thank you.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: ubuntu-release-upgrader-core 1:15.04.14
> ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
> Uname: Linux 3.19.0-15-generic x86_64
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CrashDB: ubuntu
> CurrentDesktop: Unity
> Date: Tue Apr 28 05:34:35 2015
> InstallationDat...

I’m not sure if I understand the directions correctly to select the correct
download or install it. The file I downloaded is:
linux-headers-4.1.0-040100rc2-generic_4.1.0-040100rc2.201505032335_amd64.deb
<http://kernel.ubuntu.com/%7Ekernel-ppa/mainline/v4.1-rc2-vivid/linux-headers-4.1.0-040100rc2-generic_4.1.0-040100rc2.201505032335_amd64.deb>

I get an error message when attempting to install using the instructions on
the page:

dpkg: error processing archive *.deb (--install):
 cannot access archive: No such file or directory
Errors were encountered while processing:
 *.deb

On Mon, May 4, 2015 at 1:42 AM, Christopher M. Penalver <
christopher.m.penalver@gmail.com> wrote:

> Randall Bowman, could you please test the latest upstream kernel
> available from the very top line at the top of the page (the release
> names are irrelevant for testing, and please do not test the daily
> folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
> allow additional upstream developers to examine the issue.
>
> If the test did not allow you to test to the issue (ex. you couldn't boot
> into the OS) please make a comment in your report about this, and continue
> to test the next most recent kernel version until you can test to the
> issue. Once you've tested the upstream kernel, please comment on which
> kernel version specifically you tested. If this bug is fixed in the
> mainline kernel, please add the following tags by clicking on the yellow
> circle with a black pencil icon, next to the word Tags, located at the
> bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where XY and Z are numbers corresponding to the kernel version.
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
>
> ** Tags added: latest-bios-f.09
>
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
>    Importance: Low => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
>   upon wake up from suspend, mouse driver will not load. must then do
>   hard reset.
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   FYI: I am an Ubuntu novice
>
>   Hp Laptop. Latest Ubuntu version update.
>
>   I close lid to laptop for it to sleep and still have power to USB. I
>   open lid expecting to use computer again. It comes back on ready to go
>   except that the mouse driver won't load, nor for the touchpad. I have
>   to press and hold the power button to reboot computer.
>
>   Thank you.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: ubuntu-release-upgrader-core 1:15.04.14
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Uname: Linux 3.19.0-15-generic x86_64
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CrashDB: ubuntu
>   CurrentDesktop: Unity
>   Date: Tue Apr 28 05:34:35 2015
>   InstallationDate: Installed on 2014-11-08 (171 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   PackageArchitecture: all
>   SourcePackage: ubuntu-release-upgrader
>   Symptom: dist-upgrade
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
>   VarLogDistupgradeTermlog:
>   ---
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
>   DistroCodename: vivid
>   DistroRelease: Ubuntu 15.04
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3
> Series] [1002:9830] (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Device [103c:2192]
>   InstallationDate: Installed on 2014-11-08 (176 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: Hewlett-Packard HP 15 Notebook PC
>   Package: xorg 1:7.7+7ubuntu4
>   PackageArchitecture: amd64
>   PlymouthDebug: Error: [Errno 13] Permission denied:
> u'/var/log/plymouth-debug.log'
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed
> root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226f ro drm.debug=0xe
> plymouth:debug
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Tags:  vivid ubuntu compiz-0.9
>   Uname: Linux 3.19.0-15-generic x86_64
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (9 days ago)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 12/06/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: F.09
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: 2192
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 41.1A
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.09:bd12/06/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP 15 Notebook PC
>   dmi.product.version: 0975100000405F10000620180
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2build1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Sun May  3 13:10:49 2015
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.17.1-0ubuntu3
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1449549/+subscriptions
>

-- 
Sincerely,

Randall

Revision history for this message

Randall Bowman (siloamjn9-7) wrote on 2015-05-05:

#30

Download full text (7.0 KiB)

Got a little further this time:

Selecting previously unselected package
linux-headers-4.1.0-040100rc2-generic.
(Reading database ... 207994 files and directories currently installed.)
Preparing to unpack
linux-headers-4.1.0-040100rc2-generic_4.1.0-040100rc2.201505032335_amd64.deb
...
Unpacking linux-headers-4.1.0-040100rc2-generic
(4.1.0-040100rc2.201505032335) ...
dpkg: dependency problems prevent configuration of
linux-headers-4.1.0-040100rc2-generic:
linux-headers-4.1.0-040100rc2-generic depends on
linux-headers-4.1.0-040100rc2; however:
Package linux-headers-4.1.0-040100rc2 is not installed.

dpkg: error processing package linux-headers-4.1.0-040100rc2-generic
(--install):
dependency problems - leaving unconfigured
Errors were encountered while processing:
linux-headers-4.1.0-040100rc2-generic

On Mon, May 4, 2015 at 1:42 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Randall Bowman, could you please test the latest upstream kernel
> available from the very top line at the top of the page (the release
> names are irrelevant for testing, and please do not test the daily
> folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
> allow additional upstream developers to examine the issue.
>
> If the test did not allow you to test to the issue (ex. you couldn't boot
> into the OS) please make a comment in your report about this, and continue
> to test the next most recent kernel version until you can test to the
> issue. Once you've tested the upstream kernel, please comment on which
> kernel version specifically you tested. If this bug is fixed in the
> mainline kernel, please add the following tags by clicking on the yellow
> circle with a black pencil icon, next to the word Tags, located at the
> bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where XY and Z are numbers corresponding to the kernel version.
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
>
> ** Tags added: latest-bios-f.09
>
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Importance: Low => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
> upon wake up from suspend, mouse driver will not load. must then do
> hard reset.
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> FYI: I am an Ubuntu novice
>
> Hp Laptop. Latest Ubuntu version update.
>
> I close lid to laptop for it to sleep and still have power to USB. I
> open lid expecting to use computer again. It comes back on ready to go
> except that the mouse driver won't load, nor for the touchpad. I have
> to press and hold the power button to reboot computer.
>
> Thank you.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: ubuntu-release-upgrader-core 1:15.04.14
> ProcVersionSignature: Ub...

Got a little further this time:

Selecting previously unselected package
linux-headers-4.1.0-040100rc2-generic.
(Reading database ... 207994 files and directories currently installed.)
Preparing to unpack
linux-headers-4.1.0-040100rc2-generic_4.1.0-040100rc2.201505032335_amd64.deb
...
Unpacking linux-headers-4.1.0-040100rc2-generic
(4.1.0-040100rc2.201505032335) ...
dpkg: dependency problems prevent configuration of
linux-headers-4.1.0-040100rc2-generic:
 linux-headers-4.1.0-040100rc2-generic depends on
linux-headers-4.1.0-040100rc2; however:
  Package linux-headers-4.1.0-040100rc2 is not installed.

dpkg: error processing package linux-headers-4.1.0-040100rc2-generic
(--install):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 linux-headers-4.1.0-040100rc2-generic

On Mon, May 4, 2015 at 1:42 AM, Christopher M. Penalver <
christopher.m.penalver@gmail.com> wrote:

> Randall Bowman, could you please test the latest upstream kernel
> available from the very top line at the top of the page (the release
> names are irrelevant for testing, and please do not test the daily
> folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
> allow additional upstream developers to examine the issue.
>
> If the test did not allow you to test to the issue (ex. you couldn't boot
> into the OS) please make a comment in your report about this, and continue
> to test the next most recent kernel version until you can test to the
> issue. Once you've tested the upstream kernel, please comment on which
> kernel version specifically you tested. If this bug is fixed in the
> mainline kernel, please add the following tags by clicking on the yellow
> circle with a black pencil icon, next to the word Tags, located at the
> bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where XY and Z are numbers corresponding to the kernel version.
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
>
> ** Tags added: latest-bios-f.09
>
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
>    Importance: Low => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
>   upon wake up from suspend, mouse driver will not load. must then do
>   hard reset.
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   FYI: I am an Ubuntu novice
>
>   Hp Laptop. Latest Ubuntu version update.
>
>   I close lid to laptop for it to sleep and still have power to USB. I
>   open lid expecting to use computer again. It comes back on ready to go
>   except that the mouse driver won't load, nor for the touchpad. I have
>   to press and hold the power button to reboot computer.
>
>   Thank you.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: ubuntu-release-upgrader-core 1:15.04.14
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Uname: Linux 3.19.0-15-generic x86_64
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CrashDB: ubuntu
>   CurrentDesktop: Unity
>   Date: Tue Apr 28 05:34:35 2015
>   InstallationDate: Installed on 2014-11-08 (171 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   PackageArchitecture: all
>   SourcePackage: ubuntu-release-upgrader
>   Symptom: dist-upgrade
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
>   VarLogDistupgradeTermlog:
>   ---
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
>   DistroCodename: vivid
>   DistroRelease: Ubuntu 15.04
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3
> Series] [1002:9830] (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Device [103c:2192]
>   InstallationDate: Installed on 2014-11-08 (176 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: Hewlett-Packard HP 15 Notebook PC
>   Package: xorg 1:7.7+7ubuntu4
>   PackageArchitecture: amd64
>   PlymouthDebug: Error: [Errno 13] Permission denied:
> u'/var/log/plymouth-debug.log'
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed
> root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226f ro drm.debug=0xe
> plymouth:debug
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Tags:  vivid ubuntu compiz-0.9
>   Uname: Linux 3.19.0-15-generic x86_64
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (9 days ago)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 12/06/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: F.09
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: 2192
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 41.1A
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.09:bd12/06/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP 15 Notebook PC
>   dmi.product.version: 0975100000405F10000620180
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2build1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Sun May  3 13:10:49 2015
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.17.1-0ubuntu3
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1449549/+subscriptions
>

-- 
Sincerely,

Randall

Revision history for this message

Randall Bowman (siloamjn9-7) wrote on 2015-05-06:

#31

Download full text (6.5 KiB)

I have gone through several kernels and have managed to get some kernels to
install. No luck in testing though. Problem still exists. In Ubuntu version
14 my laptop never woke up at all so I never would have now if this little
issue was there at all. Thanks for your help. Sorry I haven't had more time
to get through this quicker.

On Mon, May 4, 2015 at 1:42 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Randall Bowman, could you please test the latest upstream kernel
> available from the very top line at the top of the page (the release
> names are irrelevant for testing, and please do not test the daily
> folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
> allow additional upstream developers to examine the issue.
>
> If the test did not allow you to test to the issue (ex. you couldn't boot
> into the OS) please make a comment in your report about this, and continue
> to test the next most recent kernel version until you can test to the
> issue. Once you've tested the upstream kernel, please comment on which
> kernel version specifically you tested. If this bug is fixed in the
> mainline kernel, please add the following tags by clicking on the yellow
> circle with a black pencil icon, next to the word Tags, located at the
> bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where XY and Z are numbers corresponding to the kernel version.
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
>
> ** Tags added: latest-bios-f.09
>
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Importance: Low => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
> upon wake up from suspend, mouse driver will not load. must then do
> hard reset.
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> FYI: I am an Ubuntu novice
>
> Hp Laptop. Latest Ubuntu version update.
>
> I close lid to laptop for it to sleep and still have power to USB. I
> open lid expecting to use computer again. It comes back on ready to go
> except that the mouse driver won't load, nor for the touchpad. I have
> to press and hold the power button to reboot computer.
>
> Thank you.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: ubuntu-release-upgrader-core 1:15.04.14
> ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
> Uname: Linux 3.19.0-15-generic x86_64
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CrashDB: ubuntu
> CurrentDesktop: Unity
> Date: Tue Apr 28 05:34:35 2015
> InstallationDate: Installed on 2014-11-08 (171 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> PackageArchitecture: all
> SourcePackage: ubuntu-release-upgrader
> Symptom: dist-upgrade
> UpgradeStatus: Upgraded ...

I have gone through several kernels and have managed to get some kernels to
install. No luck in testing though. Problem still exists. In Ubuntu version
14 my laptop never woke up at all so I never would have now if this little
issue was there at all. Thanks for your help. Sorry I haven't had more time
to get through this quicker.

On Mon, May 4, 2015 at 1:42 AM, Christopher M. Penalver <
christopher.m.penalver@gmail.com> wrote:

> Randall Bowman, could you please test the latest upstream kernel
> available from the very top line at the top of the page (the release
> names are irrelevant for testing, and please do not test the daily
> folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
> allow additional upstream developers to examine the issue.
>
> If the test did not allow you to test to the issue (ex. you couldn't boot
> into the OS) please make a comment in your report about this, and continue
> to test the next most recent kernel version until you can test to the
> issue. Once you've tested the upstream kernel, please comment on which
> kernel version specifically you tested. If this bug is fixed in the
> mainline kernel, please add the following tags by clicking on the yellow
> circle with a black pencil icon, next to the word Tags, located at the
> bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where XY and Z are numbers corresponding to the kernel version.
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
>
> ** Tags added: latest-bios-f.09
>
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
>    Importance: Low => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
>   upon wake up from suspend, mouse driver will not load. must then do
>   hard reset.
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   FYI: I am an Ubuntu novice
>
>   Hp Laptop. Latest Ubuntu version update.
>
>   I close lid to laptop for it to sleep and still have power to USB. I
>   open lid expecting to use computer again. It comes back on ready to go
>   except that the mouse driver won't load, nor for the touchpad. I have
>   to press and hold the power button to reboot computer.
>
>   Thank you.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: ubuntu-release-upgrader-core 1:15.04.14
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Uname: Linux 3.19.0-15-generic x86_64
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CrashDB: ubuntu
>   CurrentDesktop: Unity
>   Date: Tue Apr 28 05:34:35 2015
>   InstallationDate: Installed on 2014-11-08 (171 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   PackageArchitecture: all
>   SourcePackage: ubuntu-release-upgrader
>   Symptom: dist-upgrade
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
>   VarLogDistupgradeTermlog:
>   ---
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
>   DistroCodename: vivid
>   DistroRelease: Ubuntu 15.04
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3
> Series] [1002:9830] (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Device [103c:2192]
>   InstallationDate: Installed on 2014-11-08 (176 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: Hewlett-Packard HP 15 Notebook PC
>   Package: xorg 1:7.7+7ubuntu4
>   PackageArchitecture: amd64
>   PlymouthDebug: Error: [Errno 13] Permission denied:
> u'/var/log/plymouth-debug.log'
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed
> root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226f ro drm.debug=0xe
> plymouth:debug
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Tags:  vivid ubuntu compiz-0.9
>   Uname: Linux 3.19.0-15-generic x86_64
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (9 days ago)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 12/06/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: F.09
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: 2192
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 41.1A
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.09:bd12/06/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP 15 Notebook PC
>   dmi.product.version: 0975100000405F10000620180
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2build1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Sun May  3 13:10:49 2015
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.17.1-0ubuntu3
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1449549/+subscriptions
>

-- 
Sincerely,

Randall

Revision history for this message

penalvch (penalvch) wrote on 2015-05-06:

#32

Randall Bowman, just to clarify, what is the most recent kernel version you were able to test?

Revision history for this message

Randall Bowman (siloamjn9-7) wrote on 2015-05-06:

#33

Download full text (5.8 KiB)

linux-image-4.1.0-040100rc2-generic_4.1.0-040100rc2.201505032335_amd64.deb
<http://kernel.ubuntu.com/%7Ekernel-ppa/mainline/v4.1-rc2-vivid/linux-image-4.1.0-040100rc2-generic_4.1.0-040100rc2.201505032335_amd64.deb>

This is the first one that would install. What I did to test is:
After installing (not knowing for sure how to proceed) I immediately closed
the lid of laptop and let it go to sleep. I then opened the lid to wake up.
It came on but still no working mouse. Force reboot. Installed kernel again
then reboot then close lid for sleep. Wake up again to a non working mouse.
So far I've gone through this process with about 6 kernels that would
install. Another thing I'm not clear on is if the kernel needed to be
uninstalled before proceeding or even how to do that if I needed to. I did
run the code from the mainline build page where it mentions uninstalling
but that didn't get me anywhere. I will keep going if you want its just a
matter of time...

Thank you for the learning experience.

On Tue, May 5, 2015 at 9:55 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Randall Bowman, just to clarify, what is the most recent kernel version
> you were able to test?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
> upon wake up from suspend, mouse driver will not load. must then do
> hard reset.
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> FYI: I am an Ubuntu novice
>
> Hp Laptop. Latest Ubuntu version update.
>
> I close lid to laptop for it to sleep and still have power to USB. I
> open lid expecting to use computer again. It comes back on ready to go
> except that the mouse driver won't load, nor for the touchpad. I have
> to press and hold the power button to reboot computer.
>
> Thank you.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: ubuntu-release-upgrader-core 1:15.04.14
> ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
> Uname: Linux 3.19.0-15-generic x86_64
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CrashDB: ubuntu
> CurrentDesktop: Unity
> Date: Tue Apr 28 05:34:35 2015
> InstallationDate: Installed on 2014-11-08 (171 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> PackageArchitecture: all
> SourcePackage: ubuntu-release-upgrader
> Symptom: dist-upgrade
> UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
> VarLogDistupgradeTermlog:
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
> DistroCodename: vivid
> DistroRelease: Ubuntu 15.04
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 84...

linux-image-4.1.0-040100rc2-generic_4.1.0-040100rc2.201505032335_amd64.deb
<http://kernel.ubuntu.com/%7Ekernel-ppa/mainline/v4.1-rc2-vivid/linux-image-4.1.0-040100rc2-generic_4.1.0-040100rc2.201505032335_amd64.deb>

This is the first one that would install. What I did to test is:
After installing (not knowing for sure how to proceed) I immediately closed
the lid of laptop and let it go to sleep. I then opened the lid to wake up.
It came on but still no working mouse. Force reboot. Installed kernel again
then reboot then close lid for sleep. Wake up again to a non working mouse.
So far I've gone through this process with about 6 kernels that would
install. Another thing I'm not clear on is if the kernel needed to be
uninstalled before proceeding or even how to do that if I needed to. I did
run the code from the mainline build page where it mentions uninstalling
but that didn't get me anywhere. I will keep going if you want its just a
matter of time...

Thank you for the learning experience.

On Tue, May 5, 2015 at 9:55 PM, Christopher M. Penalver <
christopher.m.penalver@gmail.com> wrote:

> Randall Bowman, just to clarify, what is the most recent kernel version
> you were able to test?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
>   upon wake up from suspend, mouse driver will not load. must then do
>   hard reset.
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   FYI: I am an Ubuntu novice
>
>   Hp Laptop. Latest Ubuntu version update.
>
>   I close lid to laptop for it to sleep and still have power to USB. I
>   open lid expecting to use computer again. It comes back on ready to go
>   except that the mouse driver won't load, nor for the touchpad. I have
>   to press and hold the power button to reboot computer.
>
>   Thank you.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: ubuntu-release-upgrader-core 1:15.04.14
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Uname: Linux 3.19.0-15-generic x86_64
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CrashDB: ubuntu
>   CurrentDesktop: Unity
>   Date: Tue Apr 28 05:34:35 2015
>   InstallationDate: Installed on 2014-11-08 (171 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   PackageArchitecture: all
>   SourcePackage: ubuntu-release-upgrader
>   Symptom: dist-upgrade
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
>   VarLogDistupgradeTermlog:
>   ---
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
>   DistroCodename: vivid
>   DistroRelease: Ubuntu 15.04
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3
> Series] [1002:9830] (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Device [103c:2192]
>   InstallationDate: Installed on 2014-11-08 (176 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: Hewlett-Packard HP 15 Notebook PC
>   Package: xorg 1:7.7+7ubuntu4
>   PackageArchitecture: amd64
>   PlymouthDebug: Error: [Errno 13] Permission denied:
> u'/var/log/plymouth-debug.log'
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed
> root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226f ro drm.debug=0xe
> plymouth:debug
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Tags:  vivid ubuntu compiz-0.9
>   Uname: Linux 3.19.0-15-generic x86_64
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (9 days ago)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 12/06/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: F.09
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: 2192
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 41.1A
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.09:bd12/06/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP 15 Notebook PC
>   dmi.product.version: 0975100000405F10000620180
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2build1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Sun May  3 13:10:49 2015
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.17.1-0ubuntu3
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1449549/+subscriptions
>

-- 
Sincerely,

Randall

Revision history for this message

penalvch (penalvch) wrote on 2015-05-06:

#34

Randall Bowman, could you please provide the missing information following https://wiki.ubuntu.com/DebuggingKernelSuspend ?

tags:

added: kernel-bug-exists-upstream kernel-bug-exists-upstream-4.1-rc2

Revision history for this message

Randall Bowman (siloamjn9-7) wrote on 2015-05-07:

#35

Download full text (5.2 KiB)

OK, as I read it, pm trace exists. I suspend laptop both by selecting menu
option and closing lid. I resume by opening lid or hitting power button. I
guess you want me to do "resume-trace" debugging??? I'm sure I could get as
far as "dmesg > dmesg.txt" but beyond that I'm not sure. Please advise.

On Wed, May 6, 2015 at 4:03 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Randall Bowman, could you please provide the missing information
> following https://wiki.ubuntu.com/DebuggingKernelSuspend ?
>
> ** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
> upstream-4.1-rc2
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
> upon wake up from suspend, mouse driver will not load. must then do
> hard reset.
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> FYI: I am an Ubuntu novice
>
> Hp Laptop. Latest Ubuntu version update.
>
> I close lid to laptop for it to sleep and still have power to USB. I
> open lid expecting to use computer again. It comes back on ready to go
> except that the mouse driver won't load, nor for the touchpad. I have
> to press and hold the power button to reboot computer.
>
> Thank you.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: ubuntu-release-upgrader-core 1:15.04.14
> ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
> Uname: Linux 3.19.0-15-generic x86_64
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CrashDB: ubuntu
> CurrentDesktop: Unity
> Date: Tue Apr 28 05:34:35 2015
> InstallationDate: Installed on 2014-11-08 (171 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> PackageArchitecture: all
> SourcePackage: ubuntu-release-upgrader
> Symptom: dist-upgrade
> UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
> VarLogDistupgradeTermlog:
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
> DistroCodename: vivid
> DistroRelease: Ubuntu 15.04
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3
> Series] [1002:9830] (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company Device [103c:2192]
> InstallationDate: Installed on 2014-11-08 (176 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> MachineType: Hewlett-Packard HP 15 Notebook PC
> Package: xorg 1:7.7+7ubuntu4
> PackageArchitecture: amd64
> PlymouthDebug: Error: [Errno 13] Permission denied:
> u'/var/log/plymouth-debug.log'
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed
> root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226...

OK, as I read it, pm trace exists. I suspend laptop both by selecting menu
option and closing lid. I resume by opening lid or hitting power button. I
guess you want me to do "resume-trace" debugging??? I'm sure I could get as
far as "dmesg > dmesg.txt" but beyond that I'm not sure. Please advise.

On Wed, May 6, 2015 at 4:03 PM, Christopher M. Penalver <
christopher.m.penalver@gmail.com> wrote:

> Randall Bowman, could you please provide the missing information
> following https://wiki.ubuntu.com/DebuggingKernelSuspend ?
>
> ** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
> upstream-4.1-rc2
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
>   upon wake up from suspend, mouse driver will not load. must then do
>   hard reset.
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   FYI: I am an Ubuntu novice
>
>   Hp Laptop. Latest Ubuntu version update.
>
>   I close lid to laptop for it to sleep and still have power to USB. I
>   open lid expecting to use computer again. It comes back on ready to go
>   except that the mouse driver won't load, nor for the touchpad. I have
>   to press and hold the power button to reboot computer.
>
>   Thank you.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: ubuntu-release-upgrader-core 1:15.04.14
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Uname: Linux 3.19.0-15-generic x86_64
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CrashDB: ubuntu
>   CurrentDesktop: Unity
>   Date: Tue Apr 28 05:34:35 2015
>   InstallationDate: Installed on 2014-11-08 (171 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   PackageArchitecture: all
>   SourcePackage: ubuntu-release-upgrader
>   Symptom: dist-upgrade
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
>   VarLogDistupgradeTermlog:
>   ---
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
>   DistroCodename: vivid
>   DistroRelease: Ubuntu 15.04
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3
> Series] [1002:9830] (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Device [103c:2192]
>   InstallationDate: Installed on 2014-11-08 (176 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: Hewlett-Packard HP 15 Notebook PC
>   Package: xorg 1:7.7+7ubuntu4
>   PackageArchitecture: amd64
>   PlymouthDebug: Error: [Errno 13] Permission denied:
> u'/var/log/plymouth-debug.log'
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed
> root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226f ro drm.debug=0xe
> plymouth:debug
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Tags:  vivid ubuntu compiz-0.9
>   Uname: Linux 3.19.0-15-generic x86_64
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (9 days ago)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 12/06/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: F.09
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: 2192
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 41.1A
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.09:bd12/06/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP 15 Notebook PC
>   dmi.product.version: 0975100000405F10000620180
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2build1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Sun May  3 13:10:49 2015
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.17.1-0ubuntu3
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1449549/+subscriptions
>

-- 
Sincerely,

Randall

Revision history for this message

Randall Bowman (siloamjn9-7) wrote on 2015-05-07:

#36

dmesg.txt Edit (248.5 KiB, text/plain; charset=US-ASCII; name="dmesg.txt")

Download full text (5.0 KiB)

Ok. Sorry, I think I got it. File attached dmesg.txt

On Wed, May 6, 2015 at 4:03 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Randall Bowman, could you please provide the missing information
> following https://wiki.ubuntu.com/DebuggingKernelSuspend ?
>
> ** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
> upstream-4.1-rc2
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
> upon wake up from suspend, mouse driver will not load. must then do
> hard reset.
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> FYI: I am an Ubuntu novice
>
> Hp Laptop. Latest Ubuntu version update.
>
> I close lid to laptop for it to sleep and still have power to USB. I
> open lid expecting to use computer again. It comes back on ready to go
> except that the mouse driver won't load, nor for the touchpad. I have
> to press and hold the power button to reboot computer.
>
> Thank you.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: ubuntu-release-upgrader-core 1:15.04.14
> ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
> Uname: Linux 3.19.0-15-generic x86_64
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CrashDB: ubuntu
> CurrentDesktop: Unity
> Date: Tue Apr 28 05:34:35 2015
> InstallationDate: Installed on 2014-11-08 (171 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> PackageArchitecture: all
> SourcePackage: ubuntu-release-upgrader
> Symptom: dist-upgrade
> UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
> VarLogDistupgradeTermlog:
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
> DistroCodename: vivid
> DistroRelease: Ubuntu 15.04
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3
> Series] [1002:9830] (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company Device [103c:2192]
> InstallationDate: Installed on 2014-11-08 (176 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
> MachineType: Hewlett-Packard HP 15 Notebook PC
> Package: xorg 1:7.7+7ubuntu4
> PackageArchitecture: amd64
> PlymouthDebug: Error: [Errno 13] Permission denied:
> u'/var/log/plymouth-debug.log'
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed
> root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226f ro drm.debug=0xe
> plymouth:debug
> ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
> Tags: vivid ubuntu compiz-0.9
> Uname: Linux 3.19.0-15-generic x86_64
> UpgradeStatus: Upgraded to vivid on 2015-04-25 (9 days ago)
> Use...

Ok. Sorry, I think I got it. File attached dmesg.txt

On Wed, May 6, 2015 at 4:03 PM, Christopher M. Penalver <
christopher.m.penalver@gmail.com> wrote:

> Randall Bowman, could you please provide the missing information
> following https://wiki.ubuntu.com/DebuggingKernelSuspend ?
>
> ** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
> upstream-4.1-rc2
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1449549
>
> Title:
>   upon wake up from suspend, mouse driver will not load. must then do
>   hard reset.
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   FYI: I am an Ubuntu novice
>
>   Hp Laptop. Latest Ubuntu version update.
>
>   I close lid to laptop for it to sleep and still have power to USB. I
>   open lid expecting to use computer again. It comes back on ready to go
>   except that the mouse driver won't load, nor for the touchpad. I have
>   to press and hold the power button to reboot computer.
>
>   Thank you.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: ubuntu-release-upgrader-core 1:15.04.14
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Uname: Linux 3.19.0-15-generic x86_64
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CrashDB: ubuntu
>   CurrentDesktop: Unity
>   Date: Tue Apr 28 05:34:35 2015
>   InstallationDate: Installed on 2014-11-08 (171 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   PackageArchitecture: all
>   SourcePackage: ubuntu-release-upgrader
>   Symptom: dist-upgrade
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (3 days ago)
>   VarLogDistupgradeTermlog:
>   ---
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   DistUpgraded: 2015-04-24 18:01:53,380 DEBUG enabling apt cron job
>   DistroCodename: vivid
>   DistroRelease: Ubuntu 15.04
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3
> Series] [1002:9830] (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Device [103c:2192]
>   InstallationDate: Installed on 2014-11-08 (176 days ago)
>   InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64
> (20141022.1)
>   MachineType: Hewlett-Packard HP 15 Notebook PC
>   Package: xorg 1:7.7+7ubuntu4
>   PackageArchitecture: amd64
>   PlymouthDebug: Error: [Errno 13] Permission denied:
> u'/var/log/plymouth-debug.log'
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed
> root=UUID=8b613377-6cd3-41a8-a346-b7ef8119226f ro drm.debug=0xe
> plymouth:debug
>   ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
>   Tags:  vivid ubuntu compiz-0.9
>   Uname: Linux 3.19.0-15-generic x86_64
>   UpgradeStatus: Upgraded to vivid on 2015-04-25 (9 days ago)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 12/06/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: F.09
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: 2192
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 41.1A
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.09:bd12/06/2013:svnHewlett-Packard:pnHP15NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn2192:rvr41.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP 15 Notebook PC
>   dmi.product.version: 0975100000405F10000620180
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2build1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Sun May  3 13:10:49 2015
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.17.1-0ubuntu3
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1449549/+subscriptions
>

-- 
Sincerely,

Randall

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-07-06:

#37

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

penalvch (penalvch) on 2015-07-10

tags:

added: needs-suspend-debug needs-upstream-testing
removed: kernel-bug-exists-upstream

Ubuntu
linux package

upon wake up from suspend, mouse driver will not load. must then do hard reset.

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntulinux package

upon wake up from suspend, mouse driver will not load. must then do hard reset.

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
linux package