package linux-image-3.13.0-46-generic 3.13.0-46.77 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[nvsoar]

On update

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-46-generic 3.13.0-46.77
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic i686
NonfreeKernelModules: btrfs raid6_pq xor ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs libcrc32c ctr ccm bnep rfcomm bluetooth arc4 b43 bcma mac80211 cfg80211 radeon snd_intel8x0 snd_ac97_codec ac97_bus snd_pcm snd_page_alloc ssb snd_seq_midi snd_seq_midi_event ttm snd_rawmidi drm_kms_helper drm snd_seq snd_seq_device pcmcia i2c_algo_bit snd_timer snd yenta_socket smsc_ircc2 pcmcia_rsrc joydev soundcore pcmcia_core serio_raw lpc_ich ppdev irda shpchp pata_acpi lp video crc_ccitt parport_pc mac_hid parport firewire_ohci 8139too firewire_core usb_storage psmouse crc_itu_t 8139cp mii wbsd
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pollux 1963 F.... pulseaudio
Date: Tue Apr 14 15:09:24 2015
DuplicateSignature: package:linux-image-3.13.0-46-generic:3.13.0-46.77:subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=d59f5d40-c106-489f-8270-58a2c82029b4
InstallationDate: Installed on 2014-05-11 (337 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard Pavilion zt3300 (DN545AV)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   3.3V
  32-bit
  PC Card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=f21d863c-daba-421b-8191-a49dea5a38e6 ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.13.0-46-generic 3.13.0-46.77 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 Apr 14 15:03:49 pollux-Pavilion-zt3300-DN545AV kernel: [ 616.871299] usb 1-1: USB disconnect, device number 2
 Apr 14 15:08:02 pollux-Pavilion-zt3300-DN545AV kernel: [ 869.831423] init: systemd-logind main process (665) killed by TERM signal
 Apr 14 15:09:59 pollux-Pavilion-zt3300-DN545AV kernel: [ 986.880272] type=1400 audit(1429049399.800:52): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/ntpd" pid=28045 comm="apparmor_parser"
 Apr 14 15:10:11 pollux-Pavilion-zt3300-DN545AV kernel: [ 998.284566] systemd-udevd[28256]: starting version 204
dmi.bios.date: 05/07/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68BAL Ver. F.42
dmi.board.name: 0860
dmi.board.vendor: COMPAL
dmi.board.version: 8051 Version 24.54
dmi.chassis.type: 10
dmi.chassis.vendor: COMPAL
dmi.chassis.version: NULL
dmi.modalias: dmi:bvnHewlett-Packard:bvr68BALVer.F.42:bd05/07/2004:svnHewlett-Packard:pnPavilionzt3300(DN545AV):pvrF.42:rvnCOMPAL:rn0860:rvr8051Version24.54:cvnCOMPAL:ct10:cvrNULL:
dmi.product.name: Pavilion zt3300 (DN545AV)
dmi.product.version: F.42
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"

[nvsoar (nvsoar)]

Resolved by Joseph Salisbury's suggestion. (sudo apt-get install -f; sudo apt-get clean; sudo apt-get update; re-install the package.)
nvsoar

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]