Swichable Graphics not working - Intel Hd 4400-Radeon 8850M- DELL - Latitude 3540

Bug #1442447 reported by Pablo
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

The point is, the radeon venus pro hd 8850m cannot be turned on on linux, you can try official or open source drivers.
I think the problem is by the dynamic switchable mode thats make a vga switch on windows without get a black screen, the discrete gpu are connected by hardware to the internal intel graphics card that cannot be turned off or you will have no image xD. Also on windows the intel drivers+amd must be instaled to turn amd graphics on, but on linux thats impossible.

Already tryed all drivers from amd, on ubuntu 14.04 and 14.10, it will install ok and when ubuntu restart it will be on low graphics mode and only back to work if i purge then.

"You are sure the both vgas are working on linux? If you can i will give my Latitude 3540 to you! hahaha
By the f***** Dynamic Mode switchable graphics and the impossibility to turn the intel adapter off by bios settings, Its impossible to turn on the Venus Pro Radeon - HD 8850m on ubuntu!
Already tried with versions 14.04 amd 14.10 too."

---
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pp 2497 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=ed697923-f15a-491d-893c-5aad47c2a4ba
InstallationDate: Installed on 2014-10-24 (169 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Latitude 3540
Package: linux (not installed)
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic.efi.signed root=UUID=56fd3629-556f-48b5-ba86-352fcbe527d5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-34.45-generic 3.16.7-ckt8
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-34-generic N/A
 linux-backports-modules-3.16.0-34-generic N/A
 linux-firmware 1.138.1
Tags: utopic
Uname: Linux 3.16.0-34-generic x86_64
UpgradeStatus: Upgraded to utopic on 2015-02-25 (45 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/28/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 09HY4K
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A10
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd01/28/2015:svnDellInc.:pnLatitude3540:pvrA10:rvnDellInc.:rn09HY4K:rvrA00:cvnDellInc.:ct8:cvrA10:
dmi.product.name: Latitude 3540
dmi.product.version: A10
dmi.sys.vendor: Dell Inc.

Po-Hsu Lin (cypressyew)
affects: ubuntu-certification → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1442447

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.0 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-rc7-vivid/

Changed in linux (Ubuntu):
importance: Undecided → Medium
penalvch (penalvch)
tags: added: trusty utopic
Revision history for this message
Pablo (pablo-petzen) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Pablo (pablo-petzen) wrote : BootDmesg.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : CRDA.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : IwConfig.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : Lspci.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : Lsusb.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : ProcEnviron.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : ProcInterrupts.txt

apport information

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Pablo (pablo-petzen) wrote : ProcModules.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : PulseList.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : RfKill.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : UdevDb.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : UdevLog.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote : WifiSyslog.txt

apport information

Revision history for this message
Pablo (pablo-petzen) wrote :

hi Joseph, i installed the kernel but cannot install the official ati drivers on this version, with the open source the discrete gpu is still not used.

penalvch (penalvch)
tags: added: latest-bios-a10
Pablo (pablo-petzen)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
penalvch (penalvch)
tags: added: kernel-bug-exists-upstream
Revision history for this message
Pablo (pablo-petzen) wrote :

bug also affect ubuntu 15.04

Revision history for this message
penalvch (penalvch) wrote :

Pablo, could you please test the latest mainline kernel (now 4.1-rc2) and advise to the results?

tags: added: vivid
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Pablo (pablo-petzen) wrote :

Hi Christopher, for me is hard to test unofficial kernels right now because i just got one linux partition on my hd.
For now on ubuntu 15.04 its not working.

penalvch (penalvch)
tags: added: needs-upstream-testing
removed: kernel-bug-exists-upstream
Revision history for this message
Pablo (pablo-petzen) wrote :

Fixed in ubuntu 15.10, thanks =)

Changed in linux (Ubuntu):
status: Expired → Fix Released
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