Memory corruption detected in low memory

[Sander Jonkers]

The below logging is shown in dmesg. I'm not sure if it's a kernel/software or a hardware problem.

[za apr 4 13:07:54 2015] ACPI Error: [PMIN] Namespace lookup failure, AE_NOT_FOUND (20141107/psargs-359)
[za apr 4 13:07:54 2015] ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.EC0_._Q33] (Node ffff8800768a8988), AE_NOT_FOUND (20141107/psparse-536)
[za apr 4 13:08:46 2015] Corrupted low memory at ffff8800000013d0 (13d0 phys) = d07000000000000
[za apr 4 13:08:46 2015] Corrupted low memory at ffff8800000013d8 (13d8 phys) = 00003406
[za apr 4 13:08:46 2015] ------------[ cut here ]------------
[za apr 4 13:08:46 2015] WARNING: CPU: 0 PID: 8656 at /build/buildd/linux-3.19.0/arch/x86/kernel/check.c:140 check_for_bios_corruption+0xcb/0x120()
[za apr 4 13:08:46 2015] Memory corruption detected in low memory
[za apr 4 13:08:46 2015] Modules linked in: nls_utf8 btrfs xor raid6_pq ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs libcrc32c rfcomm bnep nls_iso8859_1 snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_codec_generic btusb hid_generic bluetooth intel_rapl intel_soc_dts_thermal hp_wmi sparse_keymap intel_powerclamp coretemp joydev kvm_intel kvm crct10dif_pclmul snd_intel_sst_acpi crc32_pclmul snd_intel_sst_core ghash_clmulni_intel snd_soc_rt5640 snd_soc_sst_mfld_platform snd_soc_rl6231 cryptd snd_soc_core serio_raw snd_compress snd_pcm_dmaengine arc4 snd_seq_midi snd_seq_midi_event rtl8723be btcoexist snd_rawmidi snd_hda_intel rtl8723_common snd_hda_controller rtl_pci uvcvideo rtlwifi videobuf2_vmalloc snd_hda_codec videobuf2_memops videobuf2_core mac80211 i915 snd_hwdep v4l2_common usbhid videodev media snd_seq
[za apr 4 13:08:46 2015] rtsx_pci_ms cfg80211 drm_kms_helper memstick lpc_ich snd_pcm snd_seq_device drm mei_txe snd_timer mei shpchp i2c_algo_bit iosf_mbi wmi video hp_wireless snd dw_dmac dw_dmac_core int3400_thermal int3403_thermal acpi_thermal_rel processor_thermal_device intel_smartconnect mac_hid rfkill_gpio i2c_hid hid soundcore i2c_designware_platform i2c_designware_core snd_soc_sst_acpi 8250_dw spi_pxa2xx_platform pwm_lpss_platform pwm_lpss parport_pc ppdev lp parport autofs4 mmc_block rtsx_pci_sdmmc psmouse rtsx_pci sdhci_acpi sdhci
[za apr 4 13:08:46 2015] CPU: 0 PID: 8656 Comm: kworker/0:0 Not tainted 3.19.0-12-generic #12-Ubuntu
[za apr 4 13:08:46 2015] Hardware name: Hewlett-Packard HP Stream Notebook PC 13/802A, BIOS F.05 11/28/2014
[za apr 4 13:08:46 2015] Workqueue: events check_corruption
[za apr 4 13:08:46 2015] ffffffff81a91c30 ffff8800725b7cf8 ffffffff817c2175 0000000000000007
[za apr 4 13:08:46 2015] ffff8800725b7d48 ffff8800725b7d38 ffffffff8107595a ffff8800000013d8
[za apr 4 13:08:46 2015] 0000000000000000 ffff880000010000 ffffffff81ede350 0000000000000001
[za apr 4 13:08:46 2015] Call Trace:
[za apr 4 13:08:46 2015] [<ffffffff817c2175>] dump_stack+0x45/0x57
[za apr 4 13:08:46 2015] [<ffffffff8107595a>] warn_slowpath_common+0x8a/0xc0
[za apr 4 13:08:46 2015] [<ffffffff810759d6>] warn_slowpath_fmt+0x46/0x50
[za apr 4 13:08:46 2015] [<ffffffff810135e0>] ? __switch_to+0x150/0x5e0
[za apr 4 13:08:46 2015] [<ffffffff8105c84b>] check_for_bios_corruption+0xcb/0x120
[za apr 4 13:08:46 2015] [<ffffffff8105c8ae>] check_corruption+0xe/0x40
[za apr 4 13:08:46 2015] [<ffffffff8108eb78>] process_one_work+0x158/0x430
[za apr 4 13:08:46 2015] [<ffffffff8108f6bb>] worker_thread+0x5b/0x530
[za apr 4 13:08:46 2015] [<ffffffff8108f660>] ? rescuer_thread+0x3a0/0x3a0
[za apr 4 13:08:46 2015] [<ffffffff81094759>] kthread+0xc9/0xe0
[za apr 4 13:08:46 2015] [<ffffffff81094690>] ? kthread_create_on_node+0x1c0/0x1c0
[za apr 4 13:08:46 2015] [<ffffffff817c91d8>] ret_from_fork+0x58/0x90
[za apr 4 13:08:46 2015] [<ffffffff81094690>] ? kthread_create_on_node+0x1c0/0x1c0
[za apr 4 13:08:46 2015] ---[ end trace 70c303625ab83eae ]---

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-12-generic 3.19.0-12.12
ProcVersionSignature: Ubuntu 3.19.0-12.12-generic 3.19.3
Uname: Linux 3.19.0-12-generic x86_64
ApportVersion: 2.17-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sander 1612 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Apr 4 23:39:09 2015
HibernationDevice: RESUME=UUID=1cce7297-b185-4592-a4a0-dfdc069ad5a1
InstallationDate: Installed on 2015-02-03 (59 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150203)
MachineType: Hewlett-Packard HP Stream Notebook PC 13
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-12-generic root=UUID=07d60846-8d52-4911-b233-7e5b8611e217 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-12-generic N/A
 linux-backports-modules-3.19.0-12-generic N/A
 linux-firmware 1.143
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.05
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 802A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 56.10
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.05:bd11/28/2014:svnHewlett-Packard:pnHPStreamNotebookPC13:pvrType1-ProductConfigId:rvnHewlett-Packard:rn802A:rvr56.10:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Stream Notebook PC 13
dmi.product.version: Type1 - ProductConfigId
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Sander Jonkers, could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description)?

As well, could you please run a memory test as outlined in https://wiki.ubuntu.com/DebuggingSystemCrash and advise to the results?

[Sander Jonkers (jonkers)]

Thanks.

Full computer name: HP Stream 13, HP 13-c000nd-N2840 aka HP 13-c000nd. There is no sticker on the computer, but an imprint saying "Model 13-c000nd". Is that enough information?

There is no Memtest86+ in the Grub boot menu and I can't add it, so I ran Memtst86+ (V6.0.0 Free) from a USB stick. It has been running now for 32 minutes, and it's at "Pass: 2 / 4" without errors. I guess the rest of the test will take one or two hours.

[penalvch (penalvch)]

Sander Jonkers, as per support.hp.com/us-en/drivers/selfservice/HP-Stream-13-c000-Notebook-PC/7372147/model/7567908 an update to your computer's buggy and outdated BIOS is available (F.06). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

[Sander Jonkers (jonkers)]

Ouch. I had looked for a BIOS upgrade, but I had not been able to find it. Thank you for your work.

I just upgraded to F.06 (now: "DMI: Hewlett-Packard HP Stream Notebook PC 13/802A, BIOS F.06 01/06/2015"), and I'll monitor the effect.

Thanks again.

[Christopher Huff (christo121212-d)]

Just wanted to add I am experiencing the exact same error on an HP Stream 11, the exact same address is "corrupted" too. The machine is running Vivid, and has the latest bios update. I noticed in both cases, the memory corruption is detected directly after:

ACPI Error: [PMIN] Namespace lookup failure, AE_NOT_FOUND (20141107/psargs-359)
ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.EC0_._Q33] (Node ffff8800768a89d8), AE_NOT_FOUND (20141107/psparse-536)

Hardware name: Hewlett-Packard HP Stream Notebook PC 11/8023, BIOS F.08 12/26/2014
3.19.0-18-generic

[penalvch (penalvch)]

Christopher Huff, it will help tremendously if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]