| 2015-03-31 14:09:32 |
Geoff Williams |
bug |
|
|
added bug |
| 2015-03-31 14:11:08 |
Geoff Williams |
attachment added |
|
log file showing crash - search for the word 'stack' https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1438708/+attachment/4362057/+files/kern.log |
|
| 2015-03-31 14:12:43 |
Geoff Williams |
attachment added |
|
log file showing crash - search for the word 'stack' https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1438708/+attachment/4362058/+files/kern.log.1 |
|
| 2015-03-31 14:13:29 |
Geoff Williams |
attachment added |
|
log file showing crash - search for the word stack https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1438708/+attachment/4362059/+files/syslog.1 |
|
| 2015-03-31 14:30:10 |
Brad Figg |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2015-03-31 14:30:12 |
Brad Figg |
tags |
amd64 apport-bug utopic |
amd64 apport-bug trusty utopic |
|
| 2015-03-31 16:34:58 |
Alberto Salvia Novella |
linux (Ubuntu): importance |
Undecided |
Critical |
|
| 2015-03-31 16:35:16 |
Alberto Salvia Novella |
bug task added |
|
linux |
|
| 2015-03-31 16:35:38 |
Alberto Salvia Novella |
nominated for series |
|
Ubuntu Utopic |
|
| 2015-03-31 16:35:38 |
Alberto Salvia Novella |
nominated for series |
|
Ubuntu Trusty |
|
| 2015-03-31 16:36:52 |
Alberto Salvia Novella |
tags |
amd64 apport-bug trusty utopic |
amd64 apport-bug kernel-graphics trusty utopic |
|
| 2015-03-31 16:42:09 |
Alberto Salvia Novella |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2015-03-31 16:42:27 |
Alberto Salvia Novella |
bug |
|
|
added subscriber Alberto Salvia Novella |
| 2015-03-31 23:42:08 |
penalvch |
tags |
amd64 apport-bug kernel-graphics trusty utopic |
amd64 apport-bug kernel-graphics latest-bios-208 trusty utopic |
|
| 2015-03-31 23:46:31 |
penalvch |
tags |
amd64 apport-bug kernel-graphics latest-bios-208 trusty utopic |
amd64 apport-bug kernel-graphics latest-bios-208 regression-release utopic |
|
| 2015-04-01 16:35:54 |
Joseph Salisbury |
linux (Ubuntu): importance |
Critical |
High |
|
| 2015-04-01 22:54:42 |
Alberto Salvia Novella |
removed subscriber Alberto Salvia Novella |
|
|
|
| 2015-04-01 22:54:58 |
Alberto Salvia Novella |
tags |
amd64 apport-bug kernel-graphics latest-bios-208 regression-release utopic |
amd64 apport-bug kernel-bug-exists-upstream-3.18-rc2 kernel-graphics latest-bios-208 regression-release utopic |
|
| 2015-04-01 22:58:25 |
Alberto Salvia Novella |
tags |
amd64 apport-bug kernel-bug-exists-upstream-3.18-rc2 kernel-graphics latest-bios-208 regression-release utopic |
amd64 apport-bug asked-to-upstream kernel-bug-exists-upstream-3.18-rc2 kernel-graphics latest-bios-208 regression-release utopic |
|
| 2015-04-01 22:58:32 |
Alberto Salvia Novella |
bug |
|
|
added subscriber Alberto Salvia Novella |
| 2015-04-02 03:25:14 |
penalvch |
tags |
amd64 apport-bug asked-to-upstream kernel-bug-exists-upstream-3.18-rc2 kernel-graphics latest-bios-208 regression-release utopic |
amd64 apport-bug kernel-bug-exists-upstream-3.18-rc2 kernel-graphics latest-bios-208 needs-upstream-testing regression-release utopic |
|
| 2015-04-02 08:44:53 |
Geoff Williams |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-04-02 09:37:02 |
Geoff Williams |
tags |
amd64 apport-bug kernel-bug-exists-upstream-3.18-rc2 kernel-graphics latest-bios-208 needs-upstream-testing regression-release utopic |
amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-3.18-rc2 kernel-graphics latest-bios-208 needs-upstream-testing regression-release utopic |
|
| 2015-04-02 22:16:29 |
penalvch |
tags |
amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-3.18-rc2 kernel-graphics latest-bios-208 needs-upstream-testing regression-release utopic |
amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.0-rc6 kernel-graphics latest-bios-208 needs-bisect regression-release utopic |
|
| 2015-04-02 22:18:22 |
penalvch |
description |
Summary
=======
I think I am affected by this same bug, I have all the above systems and get hard lockups with Linux kernel 3.16 every 5 - 15 minutes.
Attempted upgrading to (x)ubuntu 14.10 to see if this improved stability and laptop crashed so badly during the upgrade that it broke grub and had to be recovered with ubuntu boot-repair. This alowed the system to boot and I was able to complete configuration with dkpg --configure -a --pending
System still crashes every few minutes when running (x)ubuntu 14.10 and about 50% of the time crashes before even reaching the login screen. If I'm lucky attempting to swich VCs will resolve things but the system always crashes eventually and has to be powered off by holiding the power button for 10 seconds or via the magic sysreq key. No other key cominations work.
Hardware
========
I also have an Asus laptop with an Nvida card which is what led me to this bug report, the following hardware is present:
* Laptop model Asus G750JS (ASUS-NotebookSKU)
* GK104M [GeForce GTX 870M]
* 4th Gen Core Processor Integrated Graphics Controller (i915 - not used)
* BCM4352 802.11ac Wireless Network Adapter
* QCA8171 Gigabit Ethernet
BIOS/DMI information
==================
I tried flashing the latest BIOS from (http://www.asus.com/Notebooks_Ultrabooks/ASUS_ROG_G750JS/HelpDesk_Download/) but it didn't fix anything.
Running the commands listed above gives:
$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
G750JS.208
07/17/2014
Driver info
========
This problem occurs with both the nouveau and nvidia drivers:
rc nvidia-331-updates 331.113-0ubuntu0.0.4 (removed by "additional drivers" application)
ii xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
Workaround
==========
This configuration is rock solid on kernel 3.13. I was able to boot to a previously installed kernel (3.13.0-44-generic) and the system performs as expected and is stable.
Debug info
=========
The system has been generating a bunch of problem reports too so I've been clicking the submit button. Happy to rovide futher info or try a few experiments to get this resolved.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-33-generic 3.16.0-33.44
ProcVersionSignature: Ubuntu 3.16.0-33.44-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: geoff 3257 F.... pulseaudio
CurrentDesktop: XFCE
Date: Wed Apr 1 01:05:31 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-09-23 (189 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: ASUSTeK COMPUTER INC. G750JS
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic.efi.signed root=UUID=3fc94323-d40a-42ca-87c7-28a9e52ebcf4 ro recovery nomodeset
RelatedPackageVersions:
linux-restricted-modules-3.16.0-33-generic N/A
linux-backports-modules-3.16.0-33-generic N/A
linux-firmware 1.138.1
SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2015-03-29 (2 days ago)
dmi.bios.date: 07/17/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G750JS.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G750JS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG750JS.208:bd07/17/2014:svnASUSTeKCOMPUTERINC.:pnG750JS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG750JS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: G750JS
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
I get hard lockups with Linux kernel 3.16 every 5 - 15 minutes. Attempted upgrading to (x)ubuntu 14.10 to see if this improved stability and laptop crashed so badly during the upgrade that it broke grub and had to be recovered with ubuntu boot-repair. This allowed the system to boot and I was able to complete configuration with dkpg --configure -a --pending
System still crashes every few minutes when running (x)ubuntu 14.10 and about 50% of the time crashes before even reaching the login screen. If I'm lucky attempting to swich VCs will resolve things but the system always crashes eventually and has to be powered off by holding the power button for 10 seconds or via the magic sysreq key. No other key cominations work.
WORKAROUND: Boot into kernel 3.13.0-44-generic.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-33-generic 3.16.0-33.44
ProcVersionSignature: Ubuntu 3.16.0-33.44-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: geoff 3257 F.... pulseaudio
CurrentDesktop: XFCE
Date: Wed Apr 1 01:05:31 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-09-23 (189 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: ASUSTeK COMPUTER INC. G750JS
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic.efi.signed root=UUID=3fc94323-d40a-42ca-87c7-28a9e52ebcf4 ro recovery nomodeset
RelatedPackageVersions:
linux-restricted-modules-3.16.0-33-generic N/A
linux-backports-modules-3.16.0-33-generic N/A
linux-firmware 1.138.1
SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2015-03-29 (2 days ago)
dmi.bios.date: 07/17/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G750JS.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G750JS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG750JS.208:bd07/17/2014:svnASUSTeKCOMPUTERINC.:pnG750JS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG750JS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: G750JS
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
|
| 2015-04-02 22:18:51 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2015-04-06 02:42:35 |
Alberto Salvia Novella |
removed subscriber Alberto Salvia Novella |
|
|
|
| 2015-11-06 12:34:40 |
penalvch |
bug task deleted |
linux (Ubuntu) |
|
|
| 2015-11-06 12:34:56 |
penalvch |
affects |
linux |
linux (Ubuntu) |
|
| 2015-11-06 12:34:56 |
penalvch |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2015-11-06 12:35:09 |
penalvch |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2015-11-06 12:35:47 |
penalvch |
description |
I get hard lockups with Linux kernel 3.16 every 5 - 15 minutes. Attempted upgrading to (x)ubuntu 14.10 to see if this improved stability and laptop crashed so badly during the upgrade that it broke grub and had to be recovered with ubuntu boot-repair. This allowed the system to boot and I was able to complete configuration with dkpg --configure -a --pending
System still crashes every few minutes when running (x)ubuntu 14.10 and about 50% of the time crashes before even reaching the login screen. If I'm lucky attempting to swich VCs will resolve things but the system always crashes eventually and has to be powered off by holding the power button for 10 seconds or via the magic sysreq key. No other key cominations work.
WORKAROUND: Boot into kernel 3.13.0-44-generic.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-33-generic 3.16.0-33.44
ProcVersionSignature: Ubuntu 3.16.0-33.44-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: geoff 3257 F.... pulseaudio
CurrentDesktop: XFCE
Date: Wed Apr 1 01:05:31 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-09-23 (189 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: ASUSTeK COMPUTER INC. G750JS
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic.efi.signed root=UUID=3fc94323-d40a-42ca-87c7-28a9e52ebcf4 ro recovery nomodeset
RelatedPackageVersions:
linux-restricted-modules-3.16.0-33-generic N/A
linux-backports-modules-3.16.0-33-generic N/A
linux-firmware 1.138.1
SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2015-03-29 (2 days ago)
dmi.bios.date: 07/17/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G750JS.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G750JS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG750JS.208:bd07/17/2014:svnASUSTeKCOMPUTERINC.:pnG750JS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG750JS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: G750JS
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
I get hard lockups with Linux kernel 3.16 every 5 - 15 minutes. Attempted upgrading to (x)ubuntu 14.10 to see if this improved stability and laptop crashed so badly during the upgrade that it broke grub and had to be recovered with ubuntu boot-repair. This allowed the system to boot and I was able to complete configuration with dkpg --configure -a --pending
System still crashes every few minutes when running (x)ubuntu 14.10 and about 50% of the time crashes before even reaching the login screen. If I'm lucky attempting to swich VCs will resolve things but the system always crashes eventually and has to be powered off by holding the power button for 10 seconds or via the magic sysreq key. No other key cominations work.
WORKAROUND: Boot into kernel 3.13.0-44-generic.
WORKAROUND: Remove nouveau.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-33-generic 3.16.0-33.44
ProcVersionSignature: Ubuntu 3.16.0-33.44-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: geoff 3257 F.... pulseaudio
CurrentDesktop: XFCE
Date: Wed Apr 1 01:05:31 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-09-23 (189 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: ASUSTeK COMPUTER INC. G750JS
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic.efi.signed root=UUID=3fc94323-d40a-42ca-87c7-28a9e52ebcf4 ro recovery nomodeset
RelatedPackageVersions:
linux-restricted-modules-3.16.0-33-generic N/A
linux-backports-modules-3.16.0-33-generic N/A
linux-firmware 1.138.1
SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2015-03-29 (2 days ago)
dmi.bios.date: 07/17/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G750JS.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G750JS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG750JS.208:bd07/17/2014:svnASUSTeKCOMPUTERINC.:pnG750JS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG750JS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: G750JS
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
|
| 2015-11-06 16:06:29 |
Joseph Salisbury |
bug task added |
|
linux (Ubuntu Trusty) |
|
| 2015-11-06 16:06:39 |
Joseph Salisbury |
bug task added |
|
linux (Ubuntu Utopic) |
|
| 2015-11-06 16:06:45 |
Joseph Salisbury |
linux (Ubuntu Trusty): importance |
Undecided |
Medium |
|
| 2015-11-06 16:06:49 |
Joseph Salisbury |
linux (Ubuntu Utopic): importance |
Undecided |
Medium |
|
| 2016-04-24 10:46:58 |
Rolf Leggewie |
linux (Ubuntu Utopic): status |
New |
Won't Fix |
|
