can't power off when shutting down
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
We have a dozen of HP laptop here running ubuntu and xubuntu 14.04 and 14.10 and, since few months, all of them can't power off when we try to shutdown them. Indeed, after few seconds of an apparent power off, the laptops restart.
Please find attached, the dmesg result of one of them.
---
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC0D0p: slafont 2100 F...m pulseaudio
/dev/snd/timer: slafont 2100 f.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2014-01-16 (434 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Hewlett-Packard HP EliteBook Folio 9470m
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.13.0-48-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-04-29 (331 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/08/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68IBD Ver. F.47
dmi.board.name: 18DF
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 62.17
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: HP EliteBook Folio 9470m
dmi.product.
dmi.sys.vendor: Hewlett-Packard
---
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2014-12-16 (139 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP EliteBook 840 G1
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.13.0-51-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio bluetooth cdrom dip fuse lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 03/24/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.31
dmi.board.name: 198F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.56
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: HP EliteBook 840 G1
dmi.product.
dmi.sys.vendor: Hewlett-Packard
affects: | launchpad → linux (Ubuntu) |
description: | updated |
tags: | added: bios-outdated-f.60 |
Another laptop dmesg