Activity log for bug #1435584

Date Who What changed Old value New value Message
2015-03-23 22:06:50 Eric Baumann bug added bug
2015-03-23 22:08:55 Eric Baumann tags apport-collected trusty
2015-03-23 22:08:56 Eric Baumann description Running kernel on Ubuntu 14.04.2. At random times, (especially when touching the touchpad after not touching it for a period of time), the display goes black ! Using QHD display resolution : 3200x1800 More information about hardware can be found here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434963 Otherwise 14.04.2 runs fine / perfectly on this brand-new machine. It also seems to happen after the system had been successfully recovered from suspending. Also, it one time, just wanted to switch on to resume, and the whole display went 'disco', meaning, it was flashing wildly, recovery impossible... Any help would be greatly appreciated, since HP claims they 'support' 14.04 on this Workstation. Running kernel on Ubuntu 14.04.2. At random times, (especially when touching the touchpad after not touching it for a period of time), the display goes black ! Using QHD display resolution : 3200x1800 More information about hardware can be found here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434963 Otherwise 14.04.2 runs fine / perfectly on this brand-new machine. It also seems to happen after the system had been successfully recovered from suspending. Also, it one time, just wanted to switch on to resume, and the whole display went 'disco', meaning, it was flashing wildly, recovery impossible... Any help would be greatly appreciated, since HP claims they 'support' 14.04 on this Workstation. --- ApportVersion: 2.14.1-0ubuntu3.7 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2015-03-21 (2 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) Package: linux (not installed) Tags: trusty Uname: Linux 4.0.0-040000rc5-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True
2015-03-23 22:08:57 Eric Baumann attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353885/+files/ProcEnviron.txt
2015-03-23 22:11:43 Eric Baumann description Running kernel on Ubuntu 14.04.2. At random times, (especially when touching the touchpad after not touching it for a period of time), the display goes black ! Using QHD display resolution : 3200x1800 More information about hardware can be found here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434963 Otherwise 14.04.2 runs fine / perfectly on this brand-new machine. It also seems to happen after the system had been successfully recovered from suspending. Also, it one time, just wanted to switch on to resume, and the whole display went 'disco', meaning, it was flashing wildly, recovery impossible... Any help would be greatly appreciated, since HP claims they 'support' 14.04 on this Workstation. --- ApportVersion: 2.14.1-0ubuntu3.7 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2015-03-21 (2 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) Package: linux (not installed) Tags: trusty Uname: Linux 4.0.0-040000rc5-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True Running kernel on Ubuntu 14.04.2. At random times, (especially when touching the touchpad after not touching it for a period of time), the display goes black ! Using QHD display resolution : 3200x1800 More information about hardware can be found here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1434963 Otherwise 14.04.2 runs fine / perfectly on this brand-new machine. It also seems to happen after the system had been successfully recovered from suspending. Also, it one time, just wanted to switch on to resume, and the whole display went 'disco', meaning, it was flashing wildly, recovery impossible... Any help would be greatly appreciated, since HP claims they 'support' 14.04 on this Workstation. --- ApportVersion: 2.14.1-0ubuntu3.7 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2015-03-21 (2 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) Package: linux (not installed) Tags: trusty Uname: Linux 4.0.0-040000rc5-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True --- ApportVersion: 2.14.1-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: eric 1540 F.... pulseaudio /dev/snd/controlC1: eric 1540 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=5565fff9-d47c-465c-9ef6-7bb37610caca InstallationDate: Installed on 2015-03-21 (2 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: Hewlett-Packard HP ZBook 15 G2 Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic root=UUID=81792a20-09a6-47d9-be7f-0a6de44a41dd ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.16.0-31.43~14.04.1-generic 3.16.7-ckt5 RelatedPackageVersions: linux-restricted-modules-3.16.0-31-generic N/A linux-backports-modules-3.16.0-31-generic N/A linux-firmware 1.127.11 RfKill: 0: phy0: Wireless LAN Soft blocked: yes Hard blocked: no Tags: trusty Uname: Linux 3.16.0-31-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/26/2015 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: M70 Ver. 01.07 dmi.board.name: 2253 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 03.10 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrM70Ver.01.07:bd02/26/2015:svnHewlett-Packard:pnHPZBook15G2:pvrA3008CD10003:rvnHewlett-Packard:rn2253:rvrKBCVersion03.10:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP ZBook 15 G2 dmi.product.version: A3008CD10003 dmi.sys.vendor: Hewlett-Packard
2015-03-23 22:11:44 Eric Baumann attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353886/+files/AlsaInfo.txt
2015-03-23 22:11:45 Eric Baumann attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353887/+files/BootDmesg.txt
2015-03-23 22:11:46 Eric Baumann attachment added CRDA.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353888/+files/CRDA.txt
2015-03-23 22:11:48 Eric Baumann attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353889/+files/CurrentDmesg.txt
2015-03-23 22:11:49 Eric Baumann attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353890/+files/IwConfig.txt
2015-03-23 22:11:50 Eric Baumann attachment added Lspci.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353891/+files/Lspci.txt
2015-03-23 22:11:51 Eric Baumann attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353892/+files/Lsusb.txt
2015-03-23 22:11:52 Eric Baumann attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353893/+files/ProcCpuinfo.txt
2015-03-23 22:11:54 Eric Baumann attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353894/+files/ProcEnviron.txt
2015-03-23 22:11:55 Eric Baumann attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353895/+files/ProcInterrupts.txt
2015-03-23 22:11:56 Eric Baumann attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353896/+files/ProcModules.txt
2015-03-23 22:11:57 Eric Baumann attachment added PulseList.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353897/+files/PulseList.txt
2015-03-23 22:11:59 Eric Baumann attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353898/+files/UdevDb.txt
2015-03-23 22:12:00 Eric Baumann attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353899/+files/UdevLog.txt
2015-03-23 22:12:03 Eric Baumann attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1435584/+attachment/4353900/+files/WifiSyslog.txt
2015-03-23 23:00:13 Brad Figg linux (Ubuntu): status New Confirmed
2015-03-24 19:48:16 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2015-03-24 19:48:19 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2015-03-25 20:37:46 Eric Baumann tags apport-collected trusty apport-collected kernel-bug-exists-upstream trusty
2015-03-25 20:38:01 Eric Baumann linux (Ubuntu): status Incomplete Confirmed