HP Zbook 14 G2: systems restart after shutdown

[Luc Stroobant]

When I use the shutdown option in the menu or run "sudo poweroff" on my new Zbook 14 G2, the system shuts down and powers up again right after the restart. I have to push the power button again during startup to avoid it to restart. The system is more or less supported by Ubuntu* and the BIOS is up to date, so I thought this is worth a bug report...
(I don't have a preinstalled system by HP, since I can't buy these here, this is an Ubunutu 15.04)

(*) http://www.ubuntu.com/certification/hardware/201411-16141/

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-9-generic 3.19.0-9.9
ProcVersionSignature: Ubuntu 3.19.0-9.9-generic 3.19.1
Uname: Linux 3.19.0-9-generic x86_64
ApportVersion: 2.16.2-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: luc 2523 F.... pulseaudio
 /dev/snd/controlC0: luc 2523 F.... pulseaudio
Date: Sun Mar 22 12:14:35 2015
InstallationDate: Installed on 2015-03-14 (7 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150306)
MachineType: Hewlett-Packard HP ZBook 14 G2
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-9-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-9-generic N/A
 linux-backports-modules-3.19.0-9-generic N/A
 linux-firmware 1.143
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M71 Ver. 01.04
dmi.board.name: 2216
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 96.54
dmi.chassis.asset.tag: 5CG50946XJ
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrM71Ver.01.04:bd02/24/2015:svnHewlett-Packard:pnHPZBook14G2:pvrA3009FC18303:rvnHewlett-Packard:rn2216:rvrKBCVersion96.54:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ZBook 14 G2
dmi.product.version: A3009FC18303
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.0 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-rc5-vivid/

[Luc Stroobant (lstroobant)]

The problem also exists with the upstreams kernel.
 ~ > uname -a
Linux zbook 4.0.0-040000rc5-generic #201503230035 SMP Mon Mar 23 04:36:26 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

I only installed this system on 6 March, so I have no idea if there was a prior kernel version where it didn't happen.

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report[0]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to email the appropriate mailing list. If no response is received, then a bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

[Luc Stroobant (lstroobant)]

This issue should be fixed by installing BIOS 01.05 Rev.A(31 Mar 2015)
"- Fixes an issue where the system running Ubuntu operating system powers on automatically after the system is powered off."

<http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978808&swItemId=ob_147168_1&swEnvOid=4059#tab5>

(I still have to install to confirm it works, but there is no download for Linux operating systems and the online update in the bios fails with a 403 error, so as usual it's messing around again..)

[Luc Stroobant (lstroobant)]

I was able to update to BIOS "Version: M71 Ver. 01.05" downloaded on the above link, but the issue is not resolved.

[Luc Stroobant (lstroobant)]

Much to my surprise, the issue was resolved after a reinstall of the system. I can't explain why, I don't think there was anything special with my previous install. Maybe it's related to the fact that the BIOS is upgraded in the meanwhile, I don't know...

[Martin Konôpka (martin.konopka)]

I am using HP ZBook 15 procured in 2013. It is a dual-boot machine: Windows 7 + Linux. The problem began after reinstallation of linux:
- shutdown worked with LinuxMint 17
- shutdown does not work with Ubuntu-MATE 15.04

If I want to poweroff I have to reboot to Windows and issue the shutdown command from Windows. It works then.