External HDD stop working

[Dick Tang]

[ 1026.241834] blk_update_request: I/O error, dev sdc, sector 205592175
[ 1026.241853] EXT4-fs warning (device dm-0): __ext4_read_dirblock:884: error -5 reading directory block (ino 6426347, block 0)
[ 1441.263728] sd 6:0:0:0: rejecting I/O to offline device
[ 1441.263737] blk_update_request: I/O error, dev sdc, sector 0
[ 1441.265369] sd 6:0:0:0: rejecting I/O to offline device
[ 1441.265375] blk_update_request: I/O error, dev sdc, sector 0
[ 1441.265410] sd 6:0:0:0: rejecting I/O to offline device
[ 1441.265415] Buffer I/O error on dev dm-0, logical block 13139968, lost sync page write
[ 1441.265418] JBD2: Error -5 detected when updating journal superblock for dm-0-8.
[ 1441.265423] sd 6:0:0:0: rejecting I/O to offline device
[ 1441.265424] blk_update_request: I/O error, dev sdc, sector 0
[ 1441.265447] sd 6:0:0:0: rejecting I/O to offline device
[ 1441.265449] Buffer I/O error on dev dm-0, logical block 13139968, lost sync page write
[ 1441.265451] JBD2: Error -5 detected when updating journal superblock for dm-0-8.
[ 1441.265453] sd 6:0:0:0: rejecting I/O to offline device
[ 1441.265454] blk_update_request: I/O error, dev sdc, sector 0
[ 1441.265477] sd 6:0:0:0: rejecting I/O to offline device
[ 1441.265479] Buffer I/O error on dev dm-0, logical block 13139968, lost sync page write
[ 1441.265480] JBD2: Error -5 detected when updating journal superblock for dm-0-8.
[ 1441.265502] sd 6:0:0:0: rejecting I/O to offline device
[ 1441.265504] Buffer I/O error on dev dm-0, logical block 13139968, lost sync page write
[ 1441.265506] JBD2: Error -5 detected when updating journal superblock for dm-0-8.
[ 1441.265593] sd 6:0:0:0: rejecting I/O to offline device
[ 1441.265595] Buffer I/O error on dev dm-0, logical block 0, lost sync page write
[ 1441.267936] ------------[ cut here ]------------
[ 1441.267944] WARNING: CPU: 0 PID: 5697 at /build/buildd/linux-3.19.0/fs/block_dev.c:67 bdev_inode_switch_bdi+0x64/0x90()
[ 1441.267945] Modules linked in: xts gf128mul dm_crypt uas usb_storage zfs(POE) zunicode(POE) zcommon(POE) znvpair(POE) spl(OE) zavl(POE) pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) binfmt_misc hid_generic usbhid hid dcdbas i8k intel_rapl dm_multipath scsi_dh arc4 ath9k iosf_mbi ath9k_common ath9k_hw x86_pkg_temp_thermal intel_powerclamp coretemp ath snd_hda_codec_hdmi snd_hda_codec_realtek mac80211 snd_hda_codec_generic snd_hda_intel snd_hda_controller snd_hda_codec snd_hwdep snd_pcm kvm_intel cfg80211 kvm snd_seq_midi crct10dif_pclmul snd_seq_midi_event snd_rawmidi crc32_pclmul snd_seq ghash_clmulni_intel snd_seq_device cryptd serio_raw snd_timer snd soundcore ie31200_edac mei_me edac_core mei shpchp lpc_ich mac_hid parport_pc ppdev lp parport autofs4 i915 i2c_algo_bit drm_kms_helper
[ 1441.267975] psmouse ahci drm r8169 libahci mii video
[ 1441.267980] CPU: 0 PID: 5697 Comm: umount Tainted: P U OE 3.19.0-9-generic #9-Ubuntu
[ 1441.267982] Hardware name: Dell Inc. Vostro 270s /0XFWHV , BIOS A09 11/22/2012
[ 1441.267983] ffffffff81ab8450 ffff88013de0fd68 ffffffff817c09b5 0000000000000007
[ 1441.267984] 0000000000000000 ffff88013de0fda8 ffffffff8107595a 0000000000000000
[ 1441.267986] ffff8800d4e3eb30 ffff8800d4e3ebb8 ffffffff81c6a800 0000000000000083
[ 1441.267988] Call Trace:
[ 1441.267992] [<ffffffff817c09b5>] dump_stack+0x45/0x57
[ 1441.267995] [<ffffffff8107595a>] warn_slowpath_common+0x8a/0xc0
[ 1441.267996] [<ffffffff81075a4a>] warn_slowpath_null+0x1a/0x20
[ 1441.267998] [<ffffffff8122c034>] bdev_inode_switch_bdi+0x64/0x90
[ 1441.268000] [<ffffffff8122cc98>] __blkdev_put+0x78/0x1c0
[ 1441.268001] [<ffffffff8122d740>] blkdev_put+0x50/0x160
[ 1441.268005] [<ffffffff811f56e1>] kill_block_super+0x41/0x80
[ 1441.268006] [<ffffffff811f5a09>] deactivate_locked_super+0x49/0x60
[ 1441.268008] [<ffffffff811f5e5c>] deactivate_super+0x6c/0x80
[ 1441.268010] [<ffffffff81213c53>] cleanup_mnt+0x43/0xa0
[ 1441.268012] [<ffffffff81213d02>] __cleanup_mnt+0x12/0x20
[ 1441.268014] [<ffffffff81092c44>] task_work_run+0xd4/0xf0
[ 1441.268017] [<ffffffff81015007>] do_notify_resume+0x97/0xb0
[ 1441.268020] [<ffffffff817c7d8f>] int_signal+0x12/0x17
[ 1441.268021] ---[ end trace 88507186f399609d ]---

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-9-generic 3.19.0-9.9
ProcVersionSignature: Ubuntu 3.19.0-9.9-generic 3.19.1
Uname: Linux 3.19.0-9-generic x86_64
NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
ApportVersion: 2.16.2-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dick 1863 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sat Mar 21 01:38:03 2015
HibernationDevice: RESUME=UUID=d4edf843-4e16-4c6d-9ff4-31f1fdfcfb36
InstallationDate: Installed on 2015-03-08 (12 days ago)
InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Dell Inc. Vostro 270s
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-9-generic root=UUID=385a048a-42c5-48f2-ab0c-c5096c1b87c4 ro i915.semaphores=1 zswap.enabled=1 zswap.compressor=lz4 zswap.max_pool_percent=30 quiet splash i915.semaphores=1 zswap.enabled=1 zswap.compressor=lz4 zswap.max_pool_percent=30 vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-9-generic N/A
 linux-backports-modules-3.19.0-9-generic N/A
 linux-firmware 1.143
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: yes
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to vivid on 2015-03-08 (12 days ago)
dmi.bios.date: 11/22/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0XFWHV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd11/22/2012:svnDellInc.:pnVostro270s:pvr:rvnDellInc.:rn0XFWHV:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: Vostro 270s
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Dick Tang (dictcp)]

Another trial to rerproduce by running `sudo dd if=/dev/sdc bs=512k | pv > /dev/null `

[ 5038.082712] usb 2-3.2: new SuperSpeed USB device number 4 using xhci_hcd
[ 5038.098605] usb 2-3.2: New USB device found, idVendor=357d, idProduct=7788
[ 5038.098609] usb 2-3.2: New USB device strings: Mfr=10, Product=11, SerialNumber=3
[ 5038.098612] usb 2-3.2: Product: USB to ATA/ATAPI Bridge
[ 5038.098614] usb 2-3.2: Manufacturer: JMicron
[ 5038.098617] usb 2-3.2: SerialNumber: 000012345678
[ 5038.099307] scsi host7: uas
[ 5038.100812] scsi 7:0:0:0: Direct-Access HITACHI HTS723232L9SA60 0100 PQ: 0 ANSI: 6
[ 5038.103505] sd 7:0:0:0: Attached scsi generic sg2 type 0
[ 5038.104095] sd 7:0:0:0: [sdc] 625142448 512-byte logical blocks: (320 GB/298 GiB)
[ 5038.104097] sd 7:0:0:0: [sdc] 4096-byte physical blocks
[ 5038.107271] sd 7:0:0:0: [sdc] Write Protect is off
[ 5038.107276] sd 7:0:0:0: [sdc] Mode Sense: 67 00 10 08
[ 5038.108506] sd 7:0:0:0: [sdc] Write cache: enabled, read cache: enabled, supports DPO and FUA
[ 5038.138724] sdc: sdc1 sdc3
[ 5038.198344] sd 7:0:0:0: [sdc] Attached SCSI disk
[ 5043.598011] EXT4-fs (dm-0): recovery complete
[ 5043.598349] EXT4-fs (dm-0): mounted filesystem with ordered data mode. Opts: (null)
[ 5843.599371] sd 7:0:0:0: [sdc] data cmplt err -71 uas-tag 2 inflight: CMD
[ 5843.599377] sd 7:0:0:0: [sdc] CDB:
[ 5843.599379] Read(10): 28 00 07 2e 29 08 00 01 00 00
[ 5843.602869] xhci_hcd 0000:00:14.0: ERROR Transfer event for disabled endpoint or incorrect stream ring
[ 5843.602875] xhci_hcd 0000:00:14.0: @00000002112f5440 00000000 00000000 04000000 07078001
[ 5874.466888] sd 7:0:0:0: [sdc] uas_eh_abort_handler 0 uas-tag 2 inflight: CMD
[ 5874.466894] sd 7:0:0:0: [sdc] CDB:
[ 5874.466897] Read(10): 28 00 07 2e 29 08 00 01 00 00
[ 5874.466909] sd 7:0:0:0: [sdc] uas_eh_abort_handler 0 uas-tag 1 inflight: CMD IN
[ 5874.466911] sd 7:0:0:0: [sdc] CDB:
[ 5874.466912] Read(10): 28 00 07 2e 2a 08 00 01 00 00
[ 5874.467023] scsi host7: uas_eh_bus_reset_handler start
[ 5874.612301] scsi host7: uas_post_reset: alloc streams error -19 after reset
[ 5874.612553] usb 2-3.2: USB disconnect, device number 4
[ 5875.051447] blk_update_request: I/O error, dev sdc, sector 0
[ 5875.138449] sd 7:0:0:0: [sdc] Synchronizing SCSI cache
[ 6001.747203] INFO: task kworker/0:1:8476 blocked for more than 120 seconds.
[ 6001.747207] Tainted: P U W OE 3.19.0-9-generic #9-Ubuntu
[ 6001.747207] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[ 6001.747209] kworker/0:1 D ffff880175a5fb58 0 8476 2 0x00000000
[ 6001.747216] Workqueue: usb_hub_wq hub_event
[ 6001.747217] ffff880175a5fb58 ffff8800da884e80 0000000000014200 ffff880175a5ffd8
[ 6001.747219] 0000000000014200 ffffffff81c1a580 ffff8800da884e80 00000000ebb8eeb0
[ 6001.747220] ffff88016696d0f0 ffff88016696d0f4 ffff8800da884e80 00000000ffffffff
[ 6001.747222] Call Trace:
[ 6001.747227] [<ffffffff817c36c9>] schedule_preempt_disabled+0x29/0x70
[ 6001.747229] [<ffffffff817c5585>] __mutex_lock_slowpath+0x95/0x100
[ 6001.747231] [<ffffffff817c5613>] mutex_lock+0x23/0x40
[ 6001.747233] [<ffffffff815b3453>] usb_disconnect+0x53/0x2e0
[ 6001.74...

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a kernel version where you were not having this particular problem? This will help determine if the problem you are seeing is the result of a regression, and when this regression was introduced. If this is a regression, we can perform a kernel bisect to identify the commit that introduced the problem.

[Gary Dalmadge (gdalmadge)]

I am also seeing this problem with some variations in behavior depending on what I am trying to do. I see it with multiple brands and types of USB drives.

I tried different versions of the kernel. It seems to have appeared in the 3.13.0-35 kernel. I do not see it while using the 3.13.0-34 kernel, but see it in newer kernels. It is present in both the generic and low latency versions of the kernel.

I have tried the Utopic kernels 3.16.0.37.29 with the same results.

I have also tried the upstream kernels 4.0.3-040003, and 4.1.0-040100rc3 and still see the problem.

I have multiple systems, and am only seeing this on systems with AMD processors and certain nVidia chipsets, for instance GeForce 6100 Northbridge/nForce 410 Southbridge.

Please let me know if you need additional information. I will be happy to provide any information that you would find helpful.

[penalvch (penalvch)]

Gary Dalmadge, it will help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

[Gary Dalmadge (gdalmadge)]

Hi Christopher,

Thank you for your quick response. I have submitted the new bug #1456837 and
have subscribed you to it.

I will be happy to provide additional information or run any experiments as
necessary.

Regards,

Gary

---------- Original Message ----------

Subject: [Bug 1434764] Re: External HDD stop working
Date: Tuesday 19 May 2015
Time: 05:13 am
From: "Christopher M. Penalver" <email address hidden>
To: <email address hidden>
CC:

Gary Dalmadge, it will help immensely if you filed a new report via a
terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1434764

Title:
  External HDD stop working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  [ 1026.241834] blk_update_request: I/O error, dev sdc, sector 205592175
  [ 1026.241853] EXT4-fs warning (device dm-0): __ext4_read_dirblock:884:
error -5 reading directory block (ino 6426347, block 0)
  [ 1441.263728] sd 6:0:0:0: rejecting I/O to offline device
  [ 1441.263737] blk_update_request: I/O error, dev sdc, sector 0
  [ 1441.265369] sd 6:0:0:0: rejecting I/O to offline device
  [ 1441.265375] blk_update_request: I/O error, dev sdc, sector 0
  [ 1441.265410] sd 6:0:0:0: rejecting I/O to offline device
  [ 1441.265415] Buffer I/O error on dev dm-0, logical block 13139968, lost
sync page write
  [ 1441.265418] JBD2: Error -5 detected when updating journal superblock for
dm-0-8.
  [ 1441.265423] sd 6:0:0:0: rejecting I/O to offline device
  [ 1441.265424] blk_update_request: I/O error, dev sdc, sector 0
  [ 1441.265447] sd 6:0:0:0: rejecting I/O to offline device
  [ 1441.265449] Buffer I/O error on dev dm-0, logical block 13139968, lost
sync page write
  [ 1441.265451] JBD2: Error -5 detected when updating journal superblock for
dm-0-8.
  [ 1441.265453] sd 6:0:0:0: rejecting I/O to offline device
  [ 1441.265454] blk_update_request: I/O error, dev sdc, sector 0
  [ 1441.265477] sd 6:0:0:0: rejecting I/O to offline device
  [ 1441.265479] Buffer I/O error on dev dm-0, logical block 13139968, lost
sync page write
  [ 1441.265480] JBD2: Error -5 detected when updating journal superblock for
dm-0-8.
  [ 1441.265502] sd 6:0:0:0: rejecting I/O to offline device
  [ 1441.265504] Buffer I/O error on dev dm-0, logical block 13139968, lost
sync page write
  [ 1441.265506] JBD2: Error -5 detected when updating journal superblock for
dm-0-8.
  [ 1441.265593] sd 6:0:0:0: rejecting I/O to offline device
  [ 1441.265595] Buffer I/O error on dev dm-0, logical block 0, lost sync page
write
  [ 1441.267936] ------------[ cut here ]------------
  [ 1441.267944] WARNING: CPU: 0 PID: 5697
at /build/buildd/linux-3.19.0/fs/block_dev.c:67
bdev_inode_switch_bdi+0x64/0x90()
  [ 1441.267945] Modules linked in: xts gf128mul dm_crypt uas usb_storage
zfs(POE) zunicode(POE) zcommon(POE) znvpair(POE) spl(OE) zavl(POE) pci_stub
vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) binfmt_misc hid_generic
usbhid hid dcdbas i8k intel_rapl dm_multipath scsi_dh arc4 ath9k iosf_mbi
ath9k_common ath9k_hw x86_pkg_temp_thermal intel_powerclam...

[Launchpad Janitor (janitor)]

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