No wireless access for BCM 43162

Bug #1432869 reported by John Unland
58
This bug affects 8 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

No connectivity on 14.04.2 for Lenovo Edge E555 using a BCM43162 wireless adapter.

Here is what I got with lspci -nnk | grep -iA2 net
Network Controller [0280]: Broadcom Corporation Device [14e4:43ae] (rev 02) Subsystem: Lenovo Device [17aa:0622]

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1432869/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
tags: added: trusty
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1432869

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
penalvch (penalvch)
Changed in linux (Ubuntu):
importance: Undecided → Low
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.0 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-rc4-vivid/

Revision history for this message
John Unland (junland) wrote :

It was a fresh install. I have tried kernel 3.19 but not 4.0, and I still do not have connectivity. Can I update the kernel via chroot for a LiveCD?

penalvch (penalvch)
tags: added: needs-apport-collect
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Ryan (ryanmrubin) wrote :

I've confirmed this is the case. Tried everything I could find on various forums, but the drivers in wl (and other related packages) do not provide connectivity with this chipset.

affects: linux (Ubuntu) → wl (Ubuntu)
Changed in wl (Ubuntu):
status: Expired → Confirmed
Ryan (ryanmrubin)
summary: - No wireless access for BCM 43162
+ No wireless access for BCM 43162 [14e4:43ae] rev 02
Revision history for this message
John Unland (junland) wrote : Re: No wireless access for BCM 43162 [14e4:43ae] rev 02

@Ryan Thanks, glad I'm not the only one whos getting this. It is a fairly new Lenovo model with a new BCM chip so I kind already know that the drivers for it are not ready....

Revision history for this message
penalvch (penalvch) wrote :

Ryan, wl is not the correct package for this issue.

Support is to come from the linux kernel (open source), and via the bcmwl driver (proprietary) as upstream decides.

John, could you please connect via ethernet and then run the apport-collect previously requested?

affects: wl (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Anoop S S (anoopvvs) wrote : apport information

ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: anoop 3291 F.... pulseaudio
 /dev/snd/controlC1: anoop 3291 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=85d5f219-4648-4053-8a65-865ee4fd8196
InstallationDate: Installed on 2015-09-16 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: LENOVO 80K6
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic root=UUID=a0c0ea0b-cd53-43ae-a6fd-a9902f572bb3 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-30-generic N/A
 linux-backports-modules-3.16.0-30-generic N/A
 linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.16.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/19/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: C2CN17WW(V1.03)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lenovo Z51-70
dmi.board.vendor: LENOVO
dmi.board.version: 31900059 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Z51-70
dmi.modalias: dmi:bvnLENOVO:bvrC2CN17WW(V1.03):bd03/19/2015:svnLENOVO:pn80K6:pvrLenovoZ51-70:rvnLENOVO:rnLenovoZ51-70:rvr31900059WIN:cvnLENOVO:ct10:cvrLenovoZ51-70:
dmi.product.name: 80K6
dmi.product.version: Lenovo Z51-70
dmi.sys.vendor: LENOVO

tags: added: apport-collected
Revision history for this message
Anoop S S (anoopvvs) wrote : AlsaInfo.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : BootDmesg.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : CRDA.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : Lspci.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : Lsusb.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : ProcEnviron.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : ProcModules.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : PulseList.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : RfKill.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : UdevDb.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : UdevLog.txt

apport information

Revision history for this message
Anoop S S (anoopvvs) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Anoop S S (anoopvvs) wrote : Re: No wireless access for BCM 43162 [14e4:43ae] rev 02

I am also having the same issue with my Lenovo z51-70.
Network controller [0280]: Broadcom Corporation Device [14e4:43ae] (rev 02) this is my network card. I am running Ubuntu 14.04 LTS. It was a fresh install.

Revision history for this message
penalvch (penalvch) wrote :

Anoop S S, it would be much more helpful if you file a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - No wireless access for BCM 43162 [14e4:43ae] rev 02
+ No wireless access for BCM 43162
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
chobot (xsobotkaj) wrote :

Confirmed on Lenovo IdeaPad Yoga 500-15IBD 80N600EQCK. Ubuntu GNOME 16.04.

Revision history for this message
penalvch (penalvch) wrote :

chobot, it will help immensely if you filed a new report with the Ubuntu repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message
chobot (xsobotkaj) wrote : Re: [Bug 1432869] Re: No wireless access for BCM 43162

Hello,

new bug report already filled https://bugs.launchpad.net/ubuntu/+source/
linux/+bug/1576815

Is this what you want?

Chobot

---------- Původní zpráva ----------
Od: Christopher M. Penalver <email address hidden>
Komu: <email address hidden>
Datum: 29. 4. 2016 14:05:54
Předmět: [Bug 1432869] Re: No wireless access for BCM 43162

"chobot, it will help immensely if you filed a new report with the Ubuntu
repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1432869

Title:
No wireless access for BCM 43162

Status in linux package in Ubuntu:
Expired

Bug description:
No connectivity on 14.04.2 for Lenovo Edge E555 using a BCM43162
wireless adapter.

Here is what I got with lspci -nnk | grep -iA2 net
Network Controller [0280]: Broadcom Corporation Device [14e4:43ae] (rev 02)
Subsystem: Lenovo Device [17aa:0622]

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1432869/+subscriptions"

Revision history for this message
chobot (xsobotkaj) wrote :

Is possible clean or delete my last post? I answered with a quote by mistake. Sorry.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu:
status: New → Confirmed
icecream (cealum)
affects: linux → ubuntu
penalvch (penalvch)
no longer affects: ubuntu
Revision history for this message
elnegro885 (josemariacanavire) wrote :

this is still an issue for many users. Every post related to this is marked as solved but because of they bought a different wifi card :(

Changed in linux (Ubuntu):
status: Expired → Confirmed
Revision history for this message
icecream (cealum) wrote :

who can solve it? i need it≧﹏≦,

Revision history for this message
tazesimit (simitcii) wrote :

it still affects:ubuntu

Revision history for this message
penalvch (penalvch) wrote :

tazesimit (simitcii), it will help immensely if you use the computer the problem is reproducible with, and provide necessary debugging logs by filing a new report with Ubuntu via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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