0489:e076 - Qualcomm Atheros - Ubuntu 14.10 bluetooth does not see any devices
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
This bug is related to: https:/
Bluetooth on Ubuntu 14.10 running on Acer Aspire V3-371-79RJ laptop does not work. WiFi on the same device works normally and also bluetooth seems to work normally, but when searching for external devices Ubuntu cannot see any bluetooth devices.
I've tried to connect to both bluetooth mouse and an Android phone, no luck. On another Ubuntu laptop the same external bluetooth devices are visible and work ok.
lspci -nnk printout includes this:
02:00.0 Network controller [0280]: Qualcomm Atheros AR9462 Wireless Network Adapter [168c:0034] (rev 01)
Subsystem: Foxconn International, Inc. Device [105b:e07d]
Kernel driver in use: ath9k
and lsusb printout includes this:
Bus 002 Device 002: ID 0489:e076 Foxconn / Hon Hai
Full listings are attached.
What was expected to happen:
- Expected that Ubuntu would find my bluetooth mouse and phone when searching for new bluetooth devices.
What happened instead:
- Everything seemed to work ok, but nothing happened. Ubuntu does not see any bluetooth devices.
Background Information:
- Description: Ubuntu 14.10
- Release: 14.10
- gnome-bluetooth 3.8.2.1-0ubuntu9
- Hardware used: Acer Aspire V3-371-79RJ
---
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.10
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-01-03 (52 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Acer Aspire V3-371
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.138.1
Tags: utopic
Uname: Linux 3.16.0-31-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/05/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.12
dmi.board.
dmi.board.name: Aspire V3-371
dmi.board.vendor: Acer
dmi.board.version: V1.12
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.name: Aspire V3-371
dmi.product.
dmi.sys.vendor: Acer
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
Changed in linux (Ubuntu): | |
status: | Confirmed → In Progress |
importance: | Undecided → Medium |
assignee: | nobody → Joseph Salisbury (jsalisbury) |
tags: |
added: latest-bios-1.12 removed: atheros bluetooth qualcomm |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1425252
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.