[XPS 13 9343, Realtek ALC3263, Mic, Internal] No sound at all

Bug #1423413 reported by Jared Dominguez on 2015-02-19
24
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Dell Sputnik
Undecided
Unassigned
linux (Ubuntu)
High
Seth Forshee

Bug Description

Note that I am forcing the audio into HDA mode. (It has two modes: HDA and I2S.) In HDA mode, audio out works. The mic is known with a previous version of ALSA (Sept 3 2014 snapshot).

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
Uname: Linux 3.18.0-13-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC1D0c: jared 4299 F...m arecord
 /dev/snd/pcmC1D0p: jared 2929 F...m pulseaudio
 /dev/snd/controlC1: jared 2929 F.... pulseaudio
 /dev/snd/controlC0: jared 2929 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Feb 18 19:40:01 2015
InstallationDate: Installed on 2014-11-03 (107 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingPlaybackStderr: o p e n ( ) : N o s u c h f i l e o r d i r e c t o r y
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_AlsaRecordingTestStderr: a r e c o r d : m a i n : 7 2 2 : a u d i o o p e n e r r o r : D e v i c e o r r e s o u r c e b u s y
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC1D0c: jared 4299 F...m arecord
 /dev/snd/controlC1: jared 2929 F.... pulseaudio
 /dev/snd/controlC0: jared 2929 F.... pulseaudio
Symptom_Jack: Mic, Internal
Symptom_Type: No sound at all
Title: [XPS 13 9343, Realtek ALC3263, Mic, Internal] No sound at all
UpgradeStatus: Upgraded to vivid on 2015-01-08 (41 days ago)
dmi.bios.date: 02/03/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0144PA
dmi.board.vendor: Dell Inc.
dmi.board.version: X04
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd02/03/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0144PA:rvrX04:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

CVE References

description: updated
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Changed in alsa-driver (Ubuntu):
importance: Undecided → Medium
Changed in alsa-driver (Ubuntu):
importance: Medium → High
Joseph Salisbury (jsalisbury) wrote :

Those two commits were not cc'd to stable. Once these commits are accepted in mainline, we should request inclusion in the upstream stable kernels, and SRU to Ubuntu.

Changed in linux (Ubuntu):
status: Confirmed → Triaged
Seth Forshee (sforshee) on 2015-04-09
Changed in linux (Ubuntu):
assignee: nobody → Seth Forshee (sforshee)
Launchpad Janitor (janitor) wrote :
Download full text (4.2 KiB)

This bug was fixed in the package linux - 3.19.0-13.13

---------------
linux (3.19.0-13.13) vivid; urgency=low

  [ Andy Whitcroft ]

  * [Packaging] initscripts need installing when making the package
  * [Packaging] initscripts work around bug in debhelper systemd support

  [ Jay Vosburgh ]

  * SAUCE: fan: Proof of concept implementation
    - LP: #1439706

  [ Leann Ogasawara ]

  * Release Tracking Bug
    - LP: #1442165

  [ Upstream Kernel Changes ]

  * Revert "drm: fix mismerge in drm_crtc.c"
    - LP: #1440270, #1440392
  * e1000e: initial support for i219
    - LP: #1400955
  * e1000e: fix obscure comments
    - LP: #1400955
  * e1000e: remove calls to ioremap/unmap for NVM addr
    - LP: #1400955
  * d-i: Enable usb modules on arm64
  * drm/amdkfd: Initialize only amdkfd's assigned pipelines
  * storvsc: use cmd_size to allocate per-command data
  * storvsc: in responce to a scan event, scan the host
  * storvsc: force discovery of LUNs that may have been removed.
  * storvsc: fix a bug in storvsc limits
  * Drivers: hv: vmbus: Use get_cpu() to get the current CPU
  * Tools: hv: address compiler warnings for hv_fcopy_daemon.c
  * Tools: hv: do not add redundant '/' in hv_start_fcopy()
  * Drivers: hv: hv_balloon: Make adjustments in computing the floor
  * Drivers: hv: hv_balloon: Fix a locking bug in the balloon driver
  * Drivers: hv: hv_balloon: Don't post pressure status from interrupt
    context
  * Drivers: hv: vmbus: Implement a clockevent device
  * Drivers: hv: vmbus: Fix a bug in vmbus_establish_gpadl()
  * Drivers: hv: vmbus: Support a vmbus API for efficiently sending page
    arrays
  * hv: hv_fcopy: drop the obsolete message on transfer failure
  * Drivers: hv: check vmbus_device_create() return value in
    vmbus_process_offer()
  * Drivers: hv: rename sc_lock to the more generic lock
  * Drivers: hv: vmbus: serialize Offer and Rescind offer
  * Drivers: hv: vmbus: hv_process_timer_expiration() can be static
  * hyperv: netvsc.c: match wait_for_completion_timeout return type
  * hyperv: fix sparse warnings
  * powerpc/powernv: Add OPAL soft-poweroff routine
    - LP: #1439562
  * drivers/sbus/char/envctrl.c: ignore orderly_poweroff return value
    - LP: #1439562
  * kernel/reboot.c: add orderly_reboot for graceful reboot
    - LP: #1439562
  * powerpc/powernv: reboot when requested by firmware
    - LP: #1439562
  * powerpc/kernel: Make syscall_exit a local label
    - LP: #1439562
  * powerpc: Remove old compile time disabled syscall tracing code
    - LP: #1439562
  * powerpc: Add a proper syscall for switching endianness
    - LP: #1439562
  * powerpc/powernv: Remove "opal" prefix from pr_xxx()s
    - LP: #1439562
  * powerpc/powernv: Separate function for OPAL IRQ setup
    - LP: #1439562
  * powerpc/powernv: Add OPAL message notifier unregister function
    - LP: #1439562
  * powerpc/powernv: Support OPAL requested heartbeat
    - LP: #1439562
  * device: Add dev_of_node() accessor
    - LP: #1439562
  * drivers/core/of: Add symlink to device-tree from devices with an OF
    node
    - LP: #1439562
  * ipv6: Don't reduce hop limit for an interface
    - LP: #1441103
    - CVE-2015-2922
  * x86/microcode/int...

Read more...

Changed in linux (Ubuntu):
status: Triaged → Fix Released
Changed in dell-sputnik:
status: Fix Committed → Fix Released
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