ASUS K53SV won't reboot, shutdown or suspend on 14.10

Bug #1415892 reported by Andrew Vavilov
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Critical
Unassigned

Bug Description

After I've updated ubuntu to Utopic on my laptop (Asus K53SV) I can't shutdown, reboot or suspend. System just hangs on "Will now halt" or "Will now reboot". Different combinations of kernel params "acpi=force", "acpi=off" etc didn't help.

I've also tried to boot from liveUSB(14.10) with the same result.

After some investigation I found that shutdown, reboot etc actually works with kernel 3.13 from previous ubuntu version, but not with kernel 3.16(default) or 3.18 so it is quite definitely a kernel bug.

Revision history for this message
Andrew Vavilov (vapask) wrote :
Revision history for this message
Andrew Vavilov (vapask) wrote :
Revision history for this message
Andrew Vavilov (vapask) wrote :
Revision history for this message
Andrew Vavilov (vapask) wrote :
  • acpi Edit (930 bytes, application/octet-stream)
Revision history for this message
Andrew Vavilov (vapask) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1415892/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: utopic
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc6-vivid/

Changed in linux (Ubuntu):
importance: Undecided → High
importance: High → Critical
Revision history for this message
Andrew Vavilov (vapask) wrote :

Thanks, Joseph.

It is fixed in the mainline kernel.

tags: added: kernel-fixed-upstream
Andrew Vavilov (vapask)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Andrew Vavilov, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1415892

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Andrew Vavilov (vapask) wrote :

Should I switch back to stock kernel before?

Revision history for this message
penalvch (penalvch) wrote :

Andrew Vavilov, yes please.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.