Intel graphics related problems

[Jaak Ristioja]

The user is sometimes also getting display corruption and kernel panics/lockups with X (no logs saved on disk). The trace in the kernel log seems to happen every time on boot.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-generic 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/pcmC1D1p', '/dev/snd/pcmC1D2c', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D3p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Date: Tue Jan 27 20:47:43 2015
HibernationDevice: RESUME=/dev/mapper/respect--vg-respect--swap
IwConfig:
 lo no wireless extensions.

 em1 no wireless extensions.
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic root=/dev/mapper/hostname--vg-hostname--root ro recovery nomodeset
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-44-generic N/A
 linux-backports-modules-3.13.0-44-generic N/A
 linux-firmware 1.127.11
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/04/2014
dmi.bios.vendor: Intel(R) Corp.
dmi.bios.version: PGQ8710H.86A.0148.2014.0804.1451
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DQ87PG
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG74154-401
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntel(R)Corp.:bvrPGQ8710H.86A.0148.2014.0804.1451:bd08/04/2014:svn:pn:pvr:rvnIntelCorporation:rnDQ87PG:rvrAAG74154-401:cvn:ct3:cvr:

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Jaak Ristioja, thank you for reporting this and helping make Ubuntu better. As per https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&FamilyId=36&ProductID=3605&ProdId=3605 an update to your computer's buggy and outdated BIOS is available (149). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

[Jaak Ristioja (jotik)]

The release notes of 0149 do not state any significant fixes which could be related. Since this is a physically remote desktop machine I'm administering, I don't have physical access to the machine before February 4rd.

The main user of the machine is a non-technical person and has become very discontent and seriously considering switching to Windows (There were no such issues on their older hardware and Kubuntu 12.04). In fact the current 14.04 installation is so broken (this machine also experiences https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1412671) that I had to instruct the user not to log out / reboot / shut down / switch terminals / unplug the monitor / lock the KDE session. ;(

Can you propose any workarounds? Disabling i915 in kernel and Intel video drivers?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]