Activity log for bug #1414856

Date Who What changed Old value New value Message
2015-01-27 01:18:51 jtd bug added bug
2015-01-27 01:30:15 Brad Figg linux (Ubuntu): status New Confirmed
2015-01-27 18:57:32 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2015-01-27 18:57:43 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2015-01-27 19:13:09 jtd tags amd64 apport-bug trusty amd64 apport-bug kernel-bug-exists-upstream trusty
2015-01-27 19:15:07 jtd description I expect a mouse in Ubuntu 14.04. Although xinput reports the TouchPad, it is not functional. I cannot see a mouse cursor or click things. xinput reports: SynPS/2 Synaptics Touch Pad id=11 [slave pointer (2)] Solutions I have tried: Keypad solutions: F5 Fn+F5 pressing NumLock repeatedly during boot Modprobe solutions: sudo modprobe -r psmouse && sudo modprobe psmouse sudo modprobe -r psmouse && sudo modprobe psmouse proto=imps sudo modprobe -r psmouse && sudo modprobe psmouse proto=exps Kernel solutions (append to grub at end of quiet splash line): atkbd.reset i8042.nomux i8042.nopnp i8042.reset=1 Missing Package solutions: sudo apt-get install xserver-xorg-input-synaptics sudo apt-get install gpointing-device-settings xinput now fails to report SynPS/2 Synaptics Touch Pad ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jtd 2117 F.... pulseaudio CurrentDesktop: Unity CurrentDmesg: [ 32.399978] init: plymouth-upstart-bridge main process (1431) terminated with status 1 [ 32.399988] init: plymouth-upstart-bridge main process ended, respawning Date: Mon Jan 26 20:13:32 2015 HibernationDevice: RESUME=UUID=f155dbb3-50ae-4b36-bf29-dcd5021a5bd8 InstallationDate: Installed on 2015-01-02 (24 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: TOSHIBA Satellite P855 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic root=/dev/mapper/ubuntu-root ro quiet splash acpi_osi=Linux vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/28/2014 dmi.bios.vendor: TOSHIBA dmi.bios.version: 6.80 dmi.board.asset.tag: * dmi.board.name: QFKAA dmi.board.vendor: TOSHIBA dmi.board.version: 1.00 dmi.chassis.asset.tag: * dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: * dmi.modalias: dmi:bvnTOSHIBA:bvr6.80:bd04/28/2014:svnTOSHIBA:pnSatelliteP855:pvrPSPKEU-062002:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*: dmi.product.name: Satellite P855 dmi.product.version: PSPKEU-062002 dmi.sys.vendor: TOSHIBA I expect a mouse in Ubuntu 14.04x64. Although xinput reports the TouchPad, it is not functional. I cannot see a mouse cursor or click things. This is a fresh install (not an update/upgrade). I do not know if the TouchPad worked with prior kernels. xinput reports: SynPS/2 Synaptics Touch Pad id=11 [slave pointer (2)] Solutions I have tried: Keypad solutions: F5 Fn+F5 pressing NumLock repeatedly during boot Modprobe solutions: sudo modprobe -r psmouse && sudo modprobe psmouse sudo modprobe -r psmouse && sudo modprobe psmouse proto=imps sudo modprobe -r psmouse && sudo modprobe psmouse proto=exps Kernel solutions (append to grub at end of quiet splash line): atkbd.reset i8042.nomux i8042.nopnp i8042.reset=1 Missing Package solutions: sudo apt-get install xserver-xorg-input-synaptics sudo apt-get install gpointing-device-settings xinput now fails to report SynPS/2 Synaptics Touch Pad ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-44-generic 3.13.0-44.73 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jtd 2117 F.... pulseaudio CurrentDesktop: Unity CurrentDmesg: [ 32.399978] init: plymouth-upstart-bridge main process (1431) terminated with status 1 [ 32.399988] init: plymouth-upstart-bridge main process ended, respawning Date: Mon Jan 26 20:13:32 2015 HibernationDevice: RESUME=UUID=f155dbb3-50ae-4b36-bf29-dcd5021a5bd8 InstallationDate: Installed on 2015-01-02 (24 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: TOSHIBA Satellite P855 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic root=/dev/mapper/ubuntu-root ro quiet splash acpi_osi=Linux vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-44-generic N/A linux-backports-modules-3.13.0-44-generic N/A linux-firmware 1.127.11 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/28/2014 dmi.bios.vendor: TOSHIBA dmi.bios.version: 6.80 dmi.board.asset.tag: * dmi.board.name: QFKAA dmi.board.vendor: TOSHIBA dmi.board.version: 1.00 dmi.chassis.asset.tag: * dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: * dmi.modalias: dmi:bvnTOSHIBA:bvr6.80:bd04/28/2014:svnTOSHIBA:pnSatelliteP855:pvrPSPKEU-062002:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*: dmi.product.name: Satellite P855 dmi.product.version: PSPKEU-062002 dmi.sys.vendor: TOSHIBA
2015-01-27 19:15:27 jtd linux (Ubuntu): status Incomplete Confirmed
2015-01-28 08:22:05 penalvch tags amd64 apport-bug kernel-bug-exists-upstream trusty amd64 apport-bug kernel-bug-exists-upstream latest-bios-6.80 trusty
2015-01-28 08:22:37 penalvch summary SynPS/2 Synaptics TouchPad Dead in 14.04 [Satellite P855-S5102] SynPS/2 Synaptics TouchPad Dead in 14.04
2015-01-28 08:23:22 penalvch summary [Satellite P855-S5102] SynPS/2 Synaptics TouchPad Dead in 14.04 [Toshiba Satellite P855-S5102] SynPS/2 Synaptics TouchPad Dead in 14.04
2015-01-28 08:24:56 penalvch linux (Ubuntu): status Confirmed Triaged