linux-image-3.16.0-28-generic disables the USB and Ethernet ports

[Kumarswamy]

Hi all ,

 1) Ubuntu 14.04.1 LTS

 2) package : linux-image-3.16.0-28-generic (Ubuntu 3.16.0-28.38~14.04.1-generic 3.16.7-ckt1)

 3) Normal operation of my system

 4) After installation of linux-image-3.16.0-28-generic package and reboot all USB and Ethernet ports were disabled and also system had different resolution. Same issue was faced in other systems.

I uninstalled linux-image-3.16.0-28-generic with the help of PS2 keyboard and everything became normal.
---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=a5fdcc01-6a88-468e-832d-95f28238066f
InstallationDate: Installed on 2014-08-08 (167 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-28-generic root=UUID=bacd7cff-a2d6-4cf6-85ea-17074d99de9f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-28.38~14.04.1-generic 3.16.7-ckt1
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-28-generic N/A
 linux-backports-modules-3.16.0-28-generic N/A
 linux-firmware 1.127.11
RfKill:

Tags: trusty
Uname: Linux 3.16.0-28-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/29/2010
dmi.bios.vendor: Intel Corp.
dmi.bios.version: TCIBX10H.86A.0035.2010.0429.1516
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DH55TC
dmi.board.vendor: Intel Corporation
dmi.board.version: AAE70932-301
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrTCIBX10H.86A.0035.2010.0429.1516:bd04/29/2010:svn:pn:pvr:rvnIntelCorporation:rnDH55TC:rvrAAE70932-301:cvn:ct3:cvr:

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1413875

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Kumarswamy (skumar-f)]

apport information

[Kumarswamy (skumar-f)]

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[Kumarswamy (skumar-f)]

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[Kumarswamy (skumar-f)]

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[Kumarswamy (skumar-f)]

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[Kumarswamy (skumar-f)]

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[Kumarswamy (skumar-f)]

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[Kumarswamy (skumar-f)]

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[Kumarswamy (skumar-f)]

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[Kumarswamy (skumar-f)]

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[Kumarswamy (skumar-f)]

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[Kumarswamy (skumar-f)]

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[Kumarswamy (skumar-f)]

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[Joseph Salisbury (jsalisbury)]

Which prior kernel version do you use to not exhibit this bug?

[Ossaert (jan-decooman)]

Same issue last week as described above. It happened after installing linux-image-3.16.0-29-generic. Reverting back to 28 solved the issue.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc6-vivid/

[Joseph Salisbury (jsalisbury)]

If the mainline kernel fixes the bug, we can perform a "reverse" bisect to find the commit that fixes it. If it does not fix the bug, we can perform a regular bisect to find the commit that introduced the regression.

[Kumarswamy (skumar-f)]

I can not take a chance by manually installing upstream kernel, it may mess up my system.

[penalvch (penalvch)]

Kumarswamy, as per https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&FamilyId=36&ProductID=3143&ProdId=3143 an update to your computer's buggy and outdated BIOS is available (0048). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]