HL-DT-ST DVDRAM GSA-T20N-(P) not recognized after installation

[Slughorn]

I installed Ubuntu 14.04 via DVD-iso in the DVD drive. During installation procedure the DVD drive worked properly. After installation I got no connection to the device. If I insert a video DVD the drive starts and stops again. If I execute at a terminal:
sudo lshw -C disk

I get only information about the hard drive and no information about DVDRAM. As per the BIOS:
IDE Slave
HL-DT-ST DVDRAM GSA-T20N-(P)
Transfer Mode: 8FPIO4/DMA2]
Ultra DMA Mode: Mode 2

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-generic 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic i686
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lilly 1907 F.... pulseaudio
                      lilly 2062 F.... pulseaudio
CurrentDesktop: KDE
Date: Mon Jan 19 15:53:18 2015
HibernationDevice: RESUME=UUID=d1531850-f916-46b3-bc78-7f7369cb061d
InstallationDate: Installed on 2015-01-14 (5 days ago)
InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.1)
MachineType: MAXDATA ECO4511IW
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=0c43b0f2-91c5-4b9a-abcc-ffabd104c5d1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-44-generic N/A
 linux-backports-modules-3.13.0-44-generic N/A
 linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 08/31/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 1.04MAX
dmi.board.name: ECO4511IW
dmi.board.vendor: MAXDATA
dmi.chassis.type: 10
dmi.chassis.vendor: MAXDATA
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr1.04MAX:bd08/31/2007:svnMAXDATA:pnECO4511IW:pvr:rvnMAXDATA:rnECO4511IW:rvr:cvnMAXDATA:ct10:cvr:
dmi.product.name: ECO4511IW
dmi.sys.vendor: MAXDATA

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc5-vivid/

[Slughorn (slughorn)]

Hello Joseph,

I installed as described in the wiki.
But there is no boot menu.
kubuntu started streigt away. It is the only OS on this laptop.
After installation I made a sceen shot from the output of the terminal.
See the attachment.

Best regards

Wolfgang

Am 20.01.2015 um 19:11 schrieb Joseph Salisbury:
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.19 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc5-vivid/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

--
Mit freundlichen Grüßen

Wolfgang Hahnl

E-Mail: <email address hidden>

[Slughorn (slughorn)]

Hello Joseph,

I installed as described in the wiki.
After installation I made a sceen shot from the output of the terminal.
See the attachment of my E-Mail.
But there is no boot menu, like it says in the Wiki, to choose the upstrean kernel.
kubuntu started streigt away. It is the only OS on this laptop.
I inserted a DVD and noting happend.

Best regards

Wolfgang

[penalvch (penalvch)]

Wolfgang Hahnl, could you please test the latest upstream kernel available (3.19-rc6) from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

[Slughorn (slughorn)]

Hello Christopher,

I installed (3.19-rc6) and couldn't boot into the OS. There were no
boot menu to select and test the new kernel version.

Wolfgang

Am 27.01.2015 um 12:49 schrieb Christopher M. Penalver:
> Wolfgang Hahnl, could you please test the latest upstream kernel
> available (3.19-rc6) from the very top line at the top of the page (the
> release names are irrelevant for testing, and please do not test the
> daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ?
> It will allow additional upstream developers to examine the issue.
>
> If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-3.XY-rcZ
>
> Where XY and Z are numbers corresponding to the kernel version.
>
> If the mainline kernel does not fix this bug, please add the following tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-3.XY-rcZ
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
>
> Thank you for your understanding.
>
> ** Tags removed: kernel-unable-to-test-upstream
> ** Tags added: apport-bug i386 trusty
>

--
Mit freundlichen Grüßen

Wolfgang Hahnl
Neschwitzweg 15
04668 Grimma

Tel. [phone]
Mobil: 0160 90 90 3711
E-Mail: <email address hidden>

[Slughorn (slughorn)]

Today I have tested upstream kernel v3.19.0 rc6. I pressed the shift key during boot process. So I could select the kernel.
But the kernel-bug-exists-upstream-3.19-rc6

[Slughorn (slughorn)]

tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.19-rc6

[penalvch (penalvch)]

Wolfgang Hahnl, did this problem not occur in a release prior to 14.04?

[Slughorn (slughorn)]

I got this laptop as a gift. XP was obsolate and the fellow wouldn't
use it any more. So I started with 12.04
This problem occurt with 12.04.
Therefore I installed 14.04. Because I thougt: the newer the better.

Am 31.01.2015 um 02:38 schrieb Christopher M. Penalver:
> Wolfgang Hahnl, did this problem not occur in a release prior to 14.04?
>
> ** Tags added: latest-bios-1.04
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

Wolfgang

[penalvch (penalvch)]

Wolfgang Hahnl, the issue you are reporting is an upstream one. Could you please report this problem to the appropriate mailing list (linux-scsi) by following the instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you have made it so that it may be tracked via http://vger.kernel.org/vger-lists.html . It can take a day for the new e-mail to show up in the respective archive.

Thank you for your understanding.

[Slughorn (slughorn)]

done

sent e.mail to linux-scsi mailing list

[Slughorn (slughorn)]

Link to the linux-scsi mailing list:
http://marc.info/?l=linux-scsi&m=142282087601285&w=2

[Slughorn (slughorn)]

Today I installed kernel-version 3.19 from 09-Feb-2015 15:34
Nothing changed