1814:3290 [HP 240 G1 Notebook PC] WiFi does not show networks after updates

Bug #1411180 reported by Graeme Pietersz
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After applying updates today my network card is still detected, but no networks are listed.

dmesg output ends in

[ 542.297959] ieee80211 phy0: rt2800_wait_wpdma_ready: Error - WPDMA TX/RX busy [0x00000068]
[ 543.900163] ieee80211 phy0: rt2800_wait_wpdma_ready: Error - WPDMA TX/RX busy [0x00000068]
[ 543.900172] ieee80211 phy0: rt2800pci_set_device_state: Error - Device failed to enter state 4 (-5)

reverting to kernel 3.16.0-28-generic did not make any difference.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-28-generic 3.16.0-28.38
ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
Uname: Linux 3.16.0-28-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: graeme 2406 F.... pulseaudio
CurrentDesktop: KDE
Date: Thu Jan 15 15:32:56 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-12-22 (23 days ago)
InstallationMedia: Kubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Hewlett-Packard HP 240 G1 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=4e633e25-6640-428d-a3f3-0325823c2d9a ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-28-generic N/A
 linux-backports-modules-3.16.0-28-generic N/A
 linux-firmware 1.138.1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/11/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.3C
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 1854
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 64.2A
dmi.chassis.asset.tag: 5CG4060VSL
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.3C:bd10/11/2013:svnHewlett-Packard:pnHP240G1NotebookPC:pvr0885130000005B10000600010:rvnHewlett-Packard:rn1854:rvr64.2A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 240 G1 Notebook PC
dmi.product.version: 0885130000005B10000600010
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Graeme Pietersz (fgpietersz) wrote :
Revision history for this message
Graeme Pietersz (fgpietersz) wrote :

Reverting to kernel 3.16.0-23-generic does fix it. WIll experiment with other kernels and see what does and does not work.

Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: RTL8111/8168/8411 does not show networks after updates

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc4-vivid/

no longer affects: network-manager (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Were you running the 3.16.0-28 kernel before applying the updates and it worked?

penalvch (penalvch)
tags: added: bios-outdated-f.46 regression-update
summary: - RTL8111/8168/8411 does not show networks after updates
+ 1814:3290 [HP 240 G1 Notebook PC] WiFi does not show networks after
+ updates
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Graeme Pietersz (fgpietersz) wrote :

I have not tried any other kernels and I am not sure which I was running before the problem occurred, but I have realised that the problem is intermittent - it happens on boot and the only solution is to reboot. As I have not had the laptop long (a month) so I cannot confirm that the problem occurs only with particular kernels.

Revision history for this message
Graeme Pietersz (fgpietersz) wrote :

To clarify my previous comment, I am currently running kernel 3.16.0-29-generic and its working - but it may or may not work next time I boot,

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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