[HP Pavilion 14 Notebook PC] printscreen key dose not work

Bug #1408977 reported by Taihsiang Ho
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

HP Pavilion 14 Notebook PC
CID 201404-14932
with Ubuntu 14.04.1 (kernel 3.13.0-43-generic #72)

Steps to reproduce this bug:
1. install the Ubuntu 14.04.1 desktop via liveUSB
2. go to the desktop, update the system by clicking the updater. reboot.
3. go to the desktop and ready to use it. press prtscn key

Expected result:
screen is printed.

Actual result:
nothing happened

-----------------------------------------------

more information:
"sudo showkey" shows when pressing/releasing prtsc key:

keycode 210 press
keycode 210 release

--------------------------------------------------

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1615 F.... pulseaudio
 /dev/snd/controlC1: ubuntu 1615 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg:
 [ 48.895836] type=1400 audit(1420801165.926:68): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2062 comm="apparmor_parser"
 [ 48.895843] type=1400 audit(1420801165.926:69): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2062 comm="apparmor_parser"
 [ 48.896288] type=1400 audit(1420801165.926:70): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2062 comm="apparmor_parser"
Date: Fri Jan 9 06:00:20 2015
HibernationDevice: RESUME=UUID=664edfa1-ddd3-4fef-ab3d-ed8b504300bc
InstallationDate: Installed on 2015-01-06 (2 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic.efi.signed root=UUID=36d45837-0a68-4bbc-a4b1-63018f3b11be ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-43-generic N/A
 linux-backports-modules-3.13.0-43-generic N/A
 linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.02
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 227D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 77.10
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.02:bd04/10/2014:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr0981100000005F10000620100:rvnHewlett-Packard:rn227D:rvr77.10:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 14 Notebook PC
dmi.product.version: 0981100000005F10000620100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Taihsiang Ho (tai271828) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Daniel Manrique (roadmr)
Changed in linux (Ubuntu):
importance: Undecided → Low
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