Lenovo Thinkpad Edge E540 suspend/resume failure

Bug #1408025 reported by Edler
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

After an update of the Thinkpad Edge E540 BIOS to version v2.16 (J9ET96WW ) the suspend to RAM failes:
 - general ThinkPad LED (the i's dot) behaved like normal: slowly blinking, which normally means "I'm suspended to RAM."
 - resume was impossible: wakeup failed through mouse clicks, various keyboard keys and combinations and also the power key, only a hard reset (5s or so holding down the power key) could bring it back to life

Ubuntu 14.04.1 LTS
Linux Lenovo-E540 3.13.0-43-generic #72-Ubuntu SMP Mon Dec 8 19:35:06 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: peter 1501 F.... pulseaudio
 /dev/snd/controlC1: peter 1501 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Jan 6 17:21:03 2015
HibernationDevice: RESUME=UUID=9141fa35-dc66-4dcc-8a9f-c3b13be1bded
InstallationDate: Installed on 2014-04-18 (262 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20C60043GE
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic.efi.signed root=UUID=c79d162d-01c6-4fda-ba6b-a5884fc5f16d ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-43-generic N/A
 linux-backports-modules-3.13.0-43-generic N/A
 linux-firmware 1.127.10
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/14/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: J9ET96WW (2.16 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20C60043GE
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrJ9ET96WW(2.16):bd10/14/2014:svnLENOVO:pn20C60043GE:pvrThinkPadEdgeE540:rvnLENOVO:rn20C60043GE:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20C60043GE
dmi.product.version: ThinkPad Edge E540
dmi.sys.vendor: LENOVO

Revision history for this message
Edler (peter-emmerling) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc3-vivid/

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Edler (peter-emmerling) wrote :

I tested the latest upstream kernel v3.19RC3, it did NOT fix the bug.
Linux Lenovo-E540 3.19.0-031900rc3-generic #201501060135 SMP Tue Jan 6 01:36:59 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

tags: added: kernel-bug-exists-upstream
Revision history for this message
penalvch (penalvch) wrote :

Elder, as per http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e540 an update to your computer's buggy and outdated BIOS is available (2.17). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

tags: added: bios-outdated-2.17
Revision history for this message
Tommy Trussell (tommy-trussell) wrote :

The latest BIOS does not fix this. See https://forums.lenovo.com/t5/11e-Windows-E-and-Edge-series/E540-Suspend-Resume-failure/td-p/1780813

The workaround is to disable USB 3.0 in the BIOS settings and Suspend works fine in linux.

Revision history for this message
Tommy Trussell (tommy-trussell) wrote :

Probably the same as Bug 1331077

Revision history for this message
Tommy Trussell (tommy-trussell) wrote :

Also same as Bug 1340376

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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