| 2014-12-26 11:15:29 |
Po-Hsu Lin |
bug |
|
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added bug |
| 2014-12-26 11:15:29 |
Po-Hsu Lin |
attachment added |
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dmesg.log https://bugs.launchpad.net/bugs/1405767/+attachment/4287728/+files/dmesg.log |
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| 2014-12-26 11:16:08 |
Po-Hsu Lin |
bug task added |
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hwe-next |
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| 2014-12-26 11:18:24 |
Po-Hsu Lin |
description |
CID: 201401-14509 Dell Inspiron 3010
The USB3 hub on this system died after resume from suspend.
Error messages could be found in the dmesg output:
$ dmesg | grep xhci
[ 222.014935] xhci_hcd 0000:00:10.0: System wakeup enabled by ACPI
[ 222.062294] xhci_hcd 0000:00:10.0: Refused to change power state, currently in D3
[ 222.122058] xhci_hcd 0000:00:10.0: System wakeup disabled by ACPI
[ 222.134306] xhci_hcd 0000:00:10.0: Refused to change power state, currently in D3
[ 222.322547] xhci_hcd 0000:00:10.0: Refused to change power state, currently in D3
[ 222.322562] xhci_hcd 0000:00:10.0: WARN: xHC restore state timeout
[ 222.322566] xhci_hcd 0000:00:10.0: PCI post-resume error -110!
[ 222.322568] xhci_hcd 0000:00:10.0: HC died; cleaning up
[ 222.322573] xhci_hcd 0000:00:10.0: HC died; cleaning up
[ 228.984071] xhci_hcd 0000:00:10.0: Timeout while waiting for configure endpoint command
[ 228.984094] xhci_hcd 0000:00:10.0: Stopped the command ring failed, maybe the host is dead
[ 228.984110] xhci_hcd 0000:00:10.0: Host not halted after 16000 microseconds.
[ 228.984117] xhci_hcd 0000:00:10.0: Abort command ring failed
[ 228.984125] xhci_hcd 0000:00:10.0: HC died; cleaning up
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1635 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Dec 26 06:04:39 2014
HibernationDevice: RESUME=UUID=db110b28-de8a-49b3-9f4d-3947db24f8d9
InstallationDate: Installed on 2014-12-26 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Vostro 20 Model 3010
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=59ed32bd-8858-473a-b407-1f41ce0412fb ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-43-generic N/A
linux-backports-modules-3.13.0-43-generic N/A
linux-firmware 1.127.10
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/22/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/22/2014:svnDellInc.:pnVostro20Model3010:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
dmi.product.name: Vostro 20 Model 3010
dmi.sys.vendor: Dell Inc. |
CID: 201401-14509 Dell Inspiron 3010
The USB3 hub on this system died after resume from suspend.
Error messages could be found in the dmesg output:
$ dmesg | grep xhci
[ 222.014935] xhci_hcd 0000:00:10.0: System wakeup enabled by ACPI
[ 222.062294] xhci_hcd 0000:00:10.0: Refused to change power state, currently in D3
[ 222.122058] xhci_hcd 0000:00:10.0: System wakeup disabled by ACPI
[ 222.134306] xhci_hcd 0000:00:10.0: Refused to change power state, currently in D3
[ 222.322547] xhci_hcd 0000:00:10.0: Refused to change power state, currently in D3
[ 222.322562] xhci_hcd 0000:00:10.0: WARN: xHC restore state timeout
[ 222.322566] xhci_hcd 0000:00:10.0: PCI post-resume error -110!
[ 222.322568] xhci_hcd 0000:00:10.0: HC died; cleaning up
[ 222.322573] xhci_hcd 0000:00:10.0: HC died; cleaning up
[ 228.984071] xhci_hcd 0000:00:10.0: Timeout while waiting for configure endpoint command
[ 228.984094] xhci_hcd 0000:00:10.0: Stopped the command ring failed, maybe the host is dead
[ 228.984110] xhci_hcd 0000:00:10.0: Host not halted after 16000 microseconds.
[ 228.984117] xhci_hcd 0000:00:10.0: Abort command ring failed
[ 228.984125] xhci_hcd 0000:00:10.0: HC died; cleaning up
$ lspci -nn | grep 00\:10
00:10.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller [1022:7814] (rev ff)
Reboot the system could bring it back.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1635 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Dec 26 06:04:39 2014
HibernationDevice: RESUME=UUID=db110b28-de8a-49b3-9f4d-3947db24f8d9
InstallationDate: Installed on 2014-12-26 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Vostro 20 Model 3010
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=59ed32bd-8858-473a-b407-1f41ce0412fb ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-43-generic N/A
linux-backports-modules-3.13.0-43-generic N/A
linux-firmware 1.127.10
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/22/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/22/2014:svnDellInc.:pnVostro20Model3010:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
dmi.product.name: Vostro 20 Model 3010
dmi.sys.vendor: Dell Inc. |
|
| 2014-12-26 11:18:59 |
Po-Hsu Lin |
summary |
[Dell Inspiron 3010] USB3 hub died after resume from S3 |
[Dell Inspiron 3010] USB3 controller [1022:7814] died after resume from S3 |
|
| 2014-12-26 11:30:19 |
Brad Figg |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2014-12-29 07:10:07 |
Po-Hsu Lin |
attachment added |
|
lspci.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1405767/+attachment/4289117/+files/lspci.log |
|
| 2014-12-29 09:01:53 |
Po-Hsu Lin |
attachment added |
|
lspci-201401-14510.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1405767/+attachment/4289149/+files/lspci-201401-14510.log |
|
| 2014-12-29 09:02:21 |
Po-Hsu Lin |
attachment added |
|
dmesg-201401-14510.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1405767/+attachment/4289160/+files/dmesg-201401-14510.log |
|
| 2014-12-30 06:36:42 |
Po-Hsu Lin |
summary |
[Dell Inspiron 3010] USB3 controller [1022:7814] died after resume from S3 |
[Dell Vostro 3010] USB3 controller [1022:7814] died after resume from S3 |
|
| 2014-12-30 06:36:51 |
Po-Hsu Lin |
description |
CID: 201401-14509 Dell Inspiron 3010
The USB3 hub on this system died after resume from suspend.
Error messages could be found in the dmesg output:
$ dmesg | grep xhci
[ 222.014935] xhci_hcd 0000:00:10.0: System wakeup enabled by ACPI
[ 222.062294] xhci_hcd 0000:00:10.0: Refused to change power state, currently in D3
[ 222.122058] xhci_hcd 0000:00:10.0: System wakeup disabled by ACPI
[ 222.134306] xhci_hcd 0000:00:10.0: Refused to change power state, currently in D3
[ 222.322547] xhci_hcd 0000:00:10.0: Refused to change power state, currently in D3
[ 222.322562] xhci_hcd 0000:00:10.0: WARN: xHC restore state timeout
[ 222.322566] xhci_hcd 0000:00:10.0: PCI post-resume error -110!
[ 222.322568] xhci_hcd 0000:00:10.0: HC died; cleaning up
[ 222.322573] xhci_hcd 0000:00:10.0: HC died; cleaning up
[ 228.984071] xhci_hcd 0000:00:10.0: Timeout while waiting for configure endpoint command
[ 228.984094] xhci_hcd 0000:00:10.0: Stopped the command ring failed, maybe the host is dead
[ 228.984110] xhci_hcd 0000:00:10.0: Host not halted after 16000 microseconds.
[ 228.984117] xhci_hcd 0000:00:10.0: Abort command ring failed
[ 228.984125] xhci_hcd 0000:00:10.0: HC died; cleaning up
$ lspci -nn | grep 00\:10
00:10.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller [1022:7814] (rev ff)
Reboot the system could bring it back.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1635 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Dec 26 06:04:39 2014
HibernationDevice: RESUME=UUID=db110b28-de8a-49b3-9f4d-3947db24f8d9
InstallationDate: Installed on 2014-12-26 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Vostro 20 Model 3010
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=59ed32bd-8858-473a-b407-1f41ce0412fb ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-43-generic N/A
linux-backports-modules-3.13.0-43-generic N/A
linux-firmware 1.127.10
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/22/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/22/2014:svnDellInc.:pnVostro20Model3010:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
dmi.product.name: Vostro 20 Model 3010
dmi.sys.vendor: Dell Inc. |
CID: 201401-14509 Dell Vostro 3010
The USB3 hub on this system died after resume from suspend.
Error messages could be found in the dmesg output:
$ dmesg | grep xhci
[ 222.014935] xhci_hcd 0000:00:10.0: System wakeup enabled by ACPI
[ 222.062294] xhci_hcd 0000:00:10.0: Refused to change power state, currently in D3
[ 222.122058] xhci_hcd 0000:00:10.0: System wakeup disabled by ACPI
[ 222.134306] xhci_hcd 0000:00:10.0: Refused to change power state, currently in D3
[ 222.322547] xhci_hcd 0000:00:10.0: Refused to change power state, currently in D3
[ 222.322562] xhci_hcd 0000:00:10.0: WARN: xHC restore state timeout
[ 222.322566] xhci_hcd 0000:00:10.0: PCI post-resume error -110!
[ 222.322568] xhci_hcd 0000:00:10.0: HC died; cleaning up
[ 222.322573] xhci_hcd 0000:00:10.0: HC died; cleaning up
[ 228.984071] xhci_hcd 0000:00:10.0: Timeout while waiting for configure endpoint command
[ 228.984094] xhci_hcd 0000:00:10.0: Stopped the command ring failed, maybe the host is dead
[ 228.984110] xhci_hcd 0000:00:10.0: Host not halted after 16000 microseconds.
[ 228.984117] xhci_hcd 0000:00:10.0: Abort command ring failed
[ 228.984125] xhci_hcd 0000:00:10.0: HC died; cleaning up
$ lspci -nn | grep 00\:10
00:10.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller [1022:7814] (rev ff)
Reboot the system could bring it back.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1635 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Dec 26 06:04:39 2014
HibernationDevice: RESUME=UUID=db110b28-de8a-49b3-9f4d-3947db24f8d9
InstallationDate: Installed on 2014-12-26 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Vostro 20 Model 3010
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=59ed32bd-8858-473a-b407-1f41ce0412fb ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-43-generic N/A
linux-backports-modules-3.13.0-43-generic N/A
linux-firmware 1.127.10
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/22/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/22/2014:svnDellInc.:pnVostro20Model3010:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
dmi.product.name: Vostro 20 Model 3010
dmi.sys.vendor: Dell Inc. |
|
| 2014-12-30 06:52:06 |
Anthony Wong |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2014-12-30 06:52:07 |
Anthony Wong |
hwe-next: status |
New |
Incomplete |
|
| 2014-12-30 08:18:24 |
Po-Hsu Lin |
attachment added |
|
dmesg-12.10.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1405767/+attachment/4289776/+files/dmesg-12.10.log |
|
| 2014-12-30 09:17:07 |
Po-Hsu Lin |
attachment added |
|
dmesg-12.04.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1405767/+attachment/4289781/+files/dmesg-12.04.log |
|
| 2014-12-30 09:17:27 |
Po-Hsu Lin |
hwe-next: status |
Incomplete |
Confirmed |
|
| 2014-12-30 09:17:29 |
Po-Hsu Lin |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2014-12-30 13:26:56 |
Anthony Wong |
linux (Ubuntu): status |
Confirmed |
Triaged |
|
| 2014-12-30 13:26:59 |
Anthony Wong |
hwe-next: status |
Confirmed |
Triaged |
|
| 2015-01-08 08:44:48 |
Anthony Wong |
hwe-next: assignee |
|
AceLan Kao (acelankao) |
|
| 2015-01-08 08:44:54 |
Anthony Wong |
linux (Ubuntu): assignee |
Anthony Wong (anthonywong) |
AceLan Kao (acelankao) |
|
| 2015-01-08 08:44:57 |
Anthony Wong |
hwe-next: importance |
Undecided |
Medium |
|
| 2017-11-11 09:06:15 |
Anthony Wong |
hwe-next: status |
Triaged |
Won't Fix |
|
| 2019-07-30 02:43:08 |
AceLan Kao |
linux (Ubuntu): status |
Triaged |
Won't Fix |
|
