Microphone does not work on ASUS X550LB

Bug #1404929 reported by Vitaly Volkov
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Microphone does not work at all on ubuntu 14.04 (Asus X550LB)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vitaly 2196 F.... pulseaudio
 /dev/snd/controlC1: vitaly 2196 F.... pulseaudio
 /dev/snd/pcmC1D0p: vitaly 2196 F...m pulseaudio
CurrentDesktop: XFCE
Date: Mon Dec 22 18:16:22 2014
HibernationDevice: RESUME=UUID=2d352388-b48b-4314-abe0-5ca65da0521d
InstallationDate: Installed on 2014-11-15 (36 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
MachineType: ASUSTeK COMPUTER INC. X550LB
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-43-generic root=UUID=5d8b7d2b-fa0f-4a0c-ba0d-a6813cb8b720 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-43-generic N/A
 linux-backports-modules-3.13.0-43-generic N/A
 linux-firmware 1.127.10
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LB.402
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LB.402:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnX550LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Vitaly Volkov (hash3g) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
tags: added: bios-outdated-403
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Vitaly Volkov (hash3g) wrote :

Hi

Thanks. Just updated bios. Nothing change

vitaly@vitaly-X550LB:~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
[sudo] password for vitaly:
X550LB.403
06/26/2014

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Vitaly Volkov, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.19-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-403
removed: bios-outdated-403
Changed in linux (Ubuntu):
importance: Low → Medium
status: Confirmed → Incomplete
Vitaly Volkov (hash3g)
tags: added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.14.1
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Vitaly Volkov (hash3g)
tags: added: kernel-bug-exists-upstream-3.15.0-031500rc2
Revision history for this message
penalvch (penalvch) wrote :

Vitaly Volkov, the latest mainline kernel is 3.19-rc1 (not 3.14.x, 3.15.x, etc.).

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-bug-exists-upstream-3.15-rc2 needs-upstream-testing
removed: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.14.1 kernel-bug-exists-upstream-3.15.0-031500rc2
Revision history for this message
Vitaly Volkov (hash3g) wrote :

I have "trusty" installed, mainline page here http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D does not contain kernel 3.19 for trusty.

Revision history for this message
penalvch (penalvch) wrote :

The release names are irrelevant for the purposes of testing.

Revision history for this message
Vitaly Volkov (hash3g) wrote :

Ok, installed latest rc2 - internal microphone does not work.

tags: added: kernel-bug-exists-3.19.0-031900rc1
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Vitaly Volkov, just to clarify, did you originally report this using the terminal command:
ubuntu-bug -s audio

or did you file this manually via:
ubuntu-bug linux

tags: added: kernel-bug-exists-3.19-rc1 kernel-bug-exists-upstream
removed: kernel-bug-exists-3.19.0-031900rc1 kernel-bug-exists-upstream-3.15-rc2 needs-upstream-testing
Revision history for this message
Vitaly Volkov (hash3g) wrote :

ubuntu-bug linux

Revision history for this message
penalvch (penalvch) wrote :

Vitaly Volkov, could you please report this via:
ubuntu-bug -s audio

if it brings up reporting against linux, you may just cancel before actually creating the report. However, if it is going to file it against alsa or something else, please do make a new report and mention this here.

penalvch (penalvch)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
jiji (jijipowa) wrote :

Hello,
Exactly the same bug with me.

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