Touchpad not detected (ASUS Transformer Book Flip TP300LA)

Bug #1387984 reported by Olli Niemikorpi
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

The command "xinput list" says there is a PS/2 Logitech Wheel Mouse. Touchpad works as a mouse, but without any scrolling facilities.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: niemikorpi 1873 F.... pulseaudio
 /dev/snd/controlC1: niemikorpi 1873 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Oct 31 10:08:17 2014
HibernationDevice: RESUME=UUID=5192ef9b-5da2-4d9a-94b9-8876dc7eef82
InstallationDate: Installed on 2014-10-30 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: ASUSTeK COMPUTER INC. TP300LA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=91cea398-b6ba-4ed4-aea8-e42e5ca54c41 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-39-generic N/A
 linux-backports-modules-3.13.0-39-generic N/A
 linux-firmware 1.127.8
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/14/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: TP300LA.202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: TP300LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrTP300LA.202:bd05/14/2014:svnASUSTeKCOMPUTERINC.:pnTP300LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTP300LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: TP300LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Olli Niemikorpi (mr-oole) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote : Re: Touchpad not detected (ASUS TP300LA)

Olli Niemikorpi, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: bios-outdated-202
tags: added: latest-bios-202
removed: bios-outdated-202
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Olli Niemikorpi (mr-oole) wrote :

Hi, tested both the 3.18-rc2 and 3.16.7 kernels. I was unable to boot with 3.18-rc2 so I installed the recent 3.16 kernel. The problem still exist with 3.16.7.

tags: added: kernel-bug-exists-upstream-3.16.7
Revision history for this message
penalvch (penalvch) wrote :

Olli Niemikorpi, could you please test 3.18-rc1 and advise to the results?

tags: added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.18-rc1
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Olli Niemikorpi, could you please test the latest mainline kernel 3.18-rc3 and advise to the results?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-bug-exists-upstream-3.18-rc3
removed: kernel-bug-exists-upstream-3.16.7 kernel-bug-exists-upstream-3.18-rc1
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream-3.16.7 kernel-bug-exists-upstream-3.18-rc1
Revision history for this message
penalvch (penalvch) wrote :

Olli Niemikorpi, the issue you are reporting is an upstream one. Could you please report this problem to the appropriate mailing list by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you have made it so that it may be tracked.

Thank you for your understanding.

tags: removed: kernel-bug-exists-upstream-3.16.7 kernel-bug-exists-upstream-3.18-rc1
Changed in linux (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Michael-aspegren (aspegren) wrote :

kernel-bug-exists-upstream-3.18.0-031800-generic

summary: - Touchpad not detected (ASUS TP300LA)
+ Touchpad not detected (ASUS Transformer Book Flip TP300LA)
Revision history for this message
Edouard Richard (vied12) wrote :

I have the Asus TP300L and the same issue

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