Failed to copy file from mobile phone via Bluetooth on 14.04

Bug #1380510 reported by Po-Hsu Lin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
Invalid
Undecided
Unassigned
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

File copy from a mobile phone will fail with "Another operation in progress" error mesage.

This issue could be found on several Bluetooth adapters (Intel 07dc, Atheros 0036) on 14.04
So I think this might be less hardware-related.

Bluetooth works fine with Bluetooth headsets, keyboard, mouse and file browsing, but not file transfer from the mobile phone.

Test cases:
1. (Failed) Download files from mobile phone
Steps: select "Browse files..." to open the remote directory, try to download some files with Ctrl+c and Ctrl+v
Outcome: Failed with "Another operation in progress" error mesage, if the file is big (e.g. 500 KB), you will see the progress bar stuck on the mobile phone. Otherwise if the selected file is smaill (e.g. 10KB), you will still see that error message on the laptop, but a "job done" notification on the mobile phone.

2. (Passed) Download / upload files from and to another laptop (Lenovo X230 with BT4.0)
Steps: select "Browse files..." to open the remote directory, try to download / upload some files with Ctrl+c and Ctrl+v
Outcome: File upload / download works as expected.

3. (Passed) Upload files to mobile phone
Steps: select "Browse files..." to open the remote directory, try to upload some files with Ctrl+c and Ctrl+v. Or use the "Send files..." option to upload a file.
Outcome: Both method works fine.

Tested with Sony Ericsson K530i / C510

Similar situation could be found in bug 1284308

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-37-generic 3.13.0-37.64
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1666 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1666 F.... pulseaudio
CRDA:
 country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Mon Oct 13 03:38:38 2014
HibernationDevice: RESUME=UUID=bfa7a3e7-f4e1-4d1b-b5ca-a349ed36f827
InstallationDate: Installed on 2014-10-13 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 7537
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed root=UUID=52e9c9e2-58c8-4776-b166-98c1b37182e1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-37-generic N/A
 linux-backports-modules-3.13.0-37-generic N/A
 linux-firmware 1.127.7
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/28/2014:svnDellInc.:pnInspiron7537:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Inspiron 7537
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Some clues could be found in the dbus.log from .cache/upstart/

If you try to open the picture directly from the phone, it works
** (zeitgeist-fts:2161): WARNING **: Unable to get info on application://nautilus-autostart.desktop
** Message: transfer of DSC00015.JPG to /tmp/gvfsobexftp-tmp-8209MX started
** Message: filename: /手機記憶體/相簿/100MSDCF/DSC00015.JPG (DSC00015.JPG) copying to /tmp/gvfsobexftp-tmp-8209MX (retval 2)

Failed to download a file from mobile phone
** Message: transfer of DSC00013.JPG to /tmp/gvfsobexftp-tmp-EKAANX started
** Message: filename: /手機記憶體/相簿/100MSDCF/DSC00013.JPG (DSC00013.JPG) copying to /tmp/gvfsobexftp-tmp-EKAANX (retval 2)
** Message: ChangeCurrentFolderToRoot failed
** Message: transfer got cancelled
** Message: ChangeCurrentFolderToRoot failed

Successful to download a file from another laptop:
** Message: transfer of HiCOS Client v2.1.9.1u.zip to /tmp/gvfsobexftp-tmp-T5YONX started
** Message: filename: /HiCOS Client v2.1.9.1u.zip (HiCOS Client v2.1.9.1u.zip) copying to /tmp/gvfsobexftp-tmp-T5YONX (retval 2)

Successful to upload a file to the mobile phone
** Message: transfer of Screenshot.png to /home/ubuntu/Pictures/Screenshot.png started
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer progress
** Message: transfer completed
** Message: transfer of DSC00015.JPG to /tmp/gvfsobexftp-tmp-V5GFNX started
** Message: filename: /手機記憶體/相簿/100MSDCF/DSC00015.JPG (DSC00015.JPG) copying to /tmp/gvfsobexftp-tmp-V5GFNX (retval 2)

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

As Daniel (skorka-b) mentioned in #8 of bug 1284308
File copy from mobile phone works with command line command.

In my case, it's:
ubuntu@201306-13867:/run/user/1000/gvfs/obex:host=%5B24%3A21%3AAB%3A58%3A15%3A76
%5D/手機記憶體/相簿/100MSDCF$ cp DSC00013.JPG ~/Desktop/

Look into bug 1284308, it could be a bug for Nautilus (comment #16)

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Verified with 201202-10527 (Intel 07da BT), file transfer with Nautilus on 12.04.5 works as expected.
However, it failed with the same error message on 14.04

tags: added: 201202-10527
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Since this could be a bug for Nautilus, we don't consider this as a blocker.

Changed in linux (Ubuntu):
assignee: Anthony Wong (anthonywong) → nobody
Changed in hwe-next:
status: New → Invalid
Po-Hsu Lin (cypressyew)
tags: removed: blocks-hwcert
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