[DELL XPS 15 L502X] internal sd card reader problem

Bug #1367366 reported by asgard2
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

The internal SD-card reader is not working in a DELL XPS 15 L502X.

messages at the system log:
kernel: [ 332.414191] mmc0: error -110 whilst initialising SD card
kernel: [ 332.763919] mmc0: error -110 whilst initialising SD card

After several tries, the card is recognized.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: chuck-game 2122 F.... lxpanel
CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: 'iw'
CurrentDesktop: LXDE
Date: Tue Sep 9 18:24:58 2014
HibernationDevice: RESUME=UUID=031c1bfb-a99f-45ff-b7fc-eeaa254f9a2a
InstallationDate: Installed on 2013-08-10 (394 days ago)
InstallationMedia: Lubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
MachineType: Dell Inc. Dell System XPS L502X
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=50751449-1f90-4151-bc30-329f3b22e2cf ro quiet rcutree.rcu_idle_gp_delay=1
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-36-generic N/A
 linux-backports-modules-3.13.0-36-generic N/A
 linux-firmware 1.127.5
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
StagingDrivers: zram
UpgradeStatus: Upgraded to trusty on 2014-04-18 (144 days ago)
dmi.bios.date: 09/07/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0NJT03
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd09/07/2012:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0NJT03:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS L502X
dmi.sys.vendor: Dell Inc.

Revision history for this message
asgard2 (kamp000x) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.17-rc4-utopic/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
penalvch (penalvch)
tags: added: latest-bios-a12
Revision history for this message
asgard2 (kamp000x) wrote :

I tested the latest kernel:
3.17.0-031700-generic #201410060605 SMP Mon Oct 6 10:07:09 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux.

SD-Card is not working.

dmesg messages:
[ 355.616422] mmc0: card never left busy state
[ 355.616438] mmc0: error -110 whilst initialising SD card
[ 357.261819] mmc0: card never left busy state
[ 357.261835] mmc0: error -110 whilst initialising SD card
[ 358.907131] mmc0: card never left busy state
[ 358.907144] mmc0: error -110 whilst initialising SD card
[ 456.400013] mmc0: error -110 whilst initialising SD card
[ 456.525248] mmc0: error -110 whilst initialising SD card
[ 456.570567] sdhci-pci 0000:05:00.0: card claims to support voltages below defined range
[ 456.574672] mmc0: error -110 whilst initialising MMC card

Changed in linux (Ubuntu):
status: Incomplete → New
status: New → Confirmed
summary: - [DELL XPS 15 L502X] internal sd card reader problem
+ [DELL XPS 15 L502X] internal sd card reader problem - kernel-bug-exists-
+ upstream
asgard2 (kamp000x)
summary: - [DELL XPS 15 L502X] internal sd card reader problem - kernel-bug-exists-
- upstream
+ [DELL XPS 15 L502X] internal sd card reader problem
tags: added: kernel-bug-exists-upstream
Revision history for this message
vedavata (vedavrata) wrote :

The same probler is present on Ubuntu 16.10:
"""
mmc0: error -110 whilst initialising SD card
"""

Dell-XPS-L502X> lsb_release -a
Description: Ubuntu 16.10
Codename: yakkety

Dell-XPS-L502X> uname -a
Linux Dell-XPS-L502X 4.8.0-40-generic #43-Ubuntu SMP 2017 Feb 23 x86_64 GNU/Linux

Revision history for this message
asgard2 (kamp000x) wrote :

still no SD-Card with 16.04 LTS + linux-image-4.13.0-26

same error:
mmc0: error -110 whilst initialising SD card

Revision history for this message
penalvch (penalvch) wrote :

asgard2, in order to allow additional upstream mainline kernel developers to examine the issue, at your earliest convenience, could you please test the latest mainline kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the mainline kernel, please comment on which kernel version specifically you tested. If this issue is not reproducible in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the issue is reproducible with the mainline kernel, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically requested to do so.

It is most helpful that after testing of the latest mainline kernel is complete, you mark this report Status Confirmed.

Lastly, to keep this issue relevant to upstream, please continue to test the latest mainline kernel as it becomes available.

Thank you for your help.

description: updated
tags: added: needs-upstream-testing
removed: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: regression-potential
Revision history for this message
asgard2 (kamp000x) wrote :

I tested the current 4.15-rc9, same problem here.

tags: added: kernel-bug-exists-upstream-4.15.0-041500rc9
tags: added: kernel-bug-exists-upstream-4.15-rc9
removed: kernel-bug-exists-upstream-4.15.0-041500rc9
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

asgard2, to clarify, did this problem not occur in a Ubuntu release prior to 14.04?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: removed: needs-upstream-testing
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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