Ubuntu
linux package

kernel module (sony-laptop)

Bug #1362046 reported by αғsнιη on 2014-08-27

This bug affects 7 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

"Laptop Keyboard Backlight not turning off"

I had a problem with keyboard backlight that I asked in askUbuntu.com (here http://askubuntu.com/questions/475711/turn-off-keyboard-back-light-sony-vaio-svf1521dcxw) and also I have followed in chat with @Mew (here http://chat.stackexchange.com/transcript/16735) and We tried all solution to fixing my issue and we can not fix that. I found some patch (http://www.absence.it/vaio-acpi/source/patches/) for fixing this problem but then I need to create a custom kernel for myself and it's so hard for me.
---
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kasiya 1906 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-06-27 (60 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Sony Corporation SVF1521DCXW
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=2aac8bca-f028-4744-a525-08ce1c46ff21 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
RelatedPackageVersions:
linux-restricted-modules-3.13.0-34-generic N/A
linux-backports-modules-3.13.0-34-generic N/A
linux-firmware 1.127.5
Tags: trusty
Uname: Linux 3.13.0-34-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/18/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: R0220DA
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrR0220DA:bd11/18/2013:svnSonyCorporation:pnSVF1521DCXW:pvrC10H89HU:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: SVF1521DCXW
dmi.product.version: C10H89HU
dmi.sys.vendor: Sony Corporation
---
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kasiya 1845 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-06-27 (62 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lsusb:
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 5986:0543 Acer, Inc
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Sony Corporation SVF1521DCXW
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=2aac8bca-f028-4744-a525-08ce1c46ff21 ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
RelatedPackageVersions:
linux-restricted-modules-3.13.0-34-generic N/A
linux-backports-modules-3.13.0-34-generic N/A
linux-firmware 1.127.5
Tags: trusty
Uname: Linux 3.13.0-34-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
WifiSyslog: Aug 29 11:04:46 kasiya-pc kernel: [ 8261.057531] perf samples too long (2519 > 2500), lowering kernel.perf_event_max_sample_rate to 50000
_MarkForUpload: True
dmi.bios.date: 11/18/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: R0220DA
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrR0220DA:bd11/18/2013:svnSonyCorporation:pnSVF1521DCXW:pvrC10H89HU:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: SVF1521DCXW
dmi.product.version: C10H89HU
dmi.sys.vendor: Sony Corporation

See original description

Tags:

Revision history for this message

Filip Sohajek (filip-sohajek-deactivatedaccount) wrote on 2014-08-27:

Please run
apport-collect 1362046
Thanks

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: AlsaInfo.txt

AlsaInfo.txt Edit (28.5 KiB, text/plain)

apport information

tags:	added: apport-collected trusty
description:	updated

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: BootDmesg.txt

BootDmesg.txt Edit (56.2 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: CRDA.txt

CRDA.txt Edit (257 bytes, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: CurrentDmesg.txt

CurrentDmesg.txt Edit (799 bytes, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: IwConfig.txt

IwConfig.txt Edit (272 bytes, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: Lspci.txt

Lspci.txt Edit (10.9 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: Lsusb.txt

Lsusb.txt Edit (369 bytes, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: ProcCpuinfo.txt

ProcCpuinfo.txt Edit (3.7 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: ProcEnviron.txt

#10

ProcEnviron.txt Edit (262 bytes, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: ProcInterrupts.txt

#11

ProcInterrupts.txt Edit (2.2 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: ProcModules.txt

#12

ProcModules.txt Edit (4.1 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: PulseList.txt

#13

PulseList.txt Edit (17.7 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: RfKill.txt

#14

RfKill.txt Edit (351 bytes, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: UdevDb.txt

#15

UdevDb.txt Edit (132.5 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-27: UdevLog.txt

#16

UdevLog.txt Edit (302.5 KiB, text/plain)

apport information

Revision history for this message

Kaz Wolfe (kazwolfe) wrote on 2014-08-27:

#18

Related? https://bugzilla.kernel.org/show_bug.cgi?id=48671

This bug was apparently fixed in 3.6 but it didn't make it to Ubuntu.

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2014-08-27:

#19

Did this issue occur in a previous version of Ubuntu, or is this a new issue?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.17-rc2-utopic/

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-28:

#20

I did not use Ubuntu previously, I am new using Ubuntu 14.04 as my first Ubuntu in 3 month ago. and this issue become with Ubuntu at the beginning.

I tried to install this version (http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.17-rc2-utopic/linux-headers-3.17.0-031700rc2-generic_3.17.0-031700rc2.201408251935_amd64.deb) but I get this error while installing:

user@user-pc:~$ sudo dpkg -i linux-headers-3.17.0-031700rc2-generic_3.17.0-031700rc2.201408251935_amd64.deb
(Reading database ... 228154 files and directories currently installed.)
Preparing to unpack linux-headers-3.17.0-031700rc2-generic_3.17.0-031700rc2.201408251935_amd64.deb ...
Unpacking linux-headers-3.17.0-031700rc2-generic (3.17.0-031700rc2.201408251935) over (3.17.0-031700rc2.201408251935) ...
dpkg: dependency problems prevent configuration of linux-headers-3.17.0-031700rc2-generic:
linux-headers-3.17.0-031700rc2-generic depends on linux-headers-3.17.0-031700rc2; however:
Package linux-headers-3.17.0-031700rc2 is not installed.

dpkg: error processing package linux-headers-3.17.0-031700rc2-generic (--install):
dependency problems - leaving unconfigured
Errors were encountered while processing:
linux-headers-3.17.0-031700rc2-generic

I tried to install with using `GDebi` and I get this error:

user@user-pc:~$ sudo gdebi linux-headers-3.17.0-031700rc2-generic_3.17.0-031700rc2.201408251935_amd64.deb
Reading package lists... Done
Building dependency tree
Reading state information... Done
Building data structures... Done
Building data structures... Done
This package is uninstallable
Dependency is not satisfiable: linux-headers-3.17.0-031700rc2

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-28:

#21

Also I don't have any external key on my keyboard to turn off this feature. My screen "brightness", "Volume control", and other external keyboard works well, I don't have any problem with them. replay to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1362046/comments/18

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: AlsaInfo.txt

#22

AlsaInfo.txt Edit (28.6 KiB, text/plain)

apport information

description:

updated

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: BootDmesg.txt

#23

BootDmesg.txt Edit (55.5 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: CRDA.txt

#24

CRDA.txt Edit (257 bytes, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: CurrentDmesg.txt

#25

CurrentDmesg.txt Edit (1.9 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: IwConfig.txt

#26

IwConfig.txt Edit (272 bytes, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: Lspci.txt

#27

Lspci.txt Edit (10.8 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: ProcCpuinfo.txt

#28

ProcCpuinfo.txt Edit (3.7 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: ProcEnviron.txt

#29

ProcEnviron.txt Edit (262 bytes, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: ProcInterrupts.txt

#30

ProcInterrupts.txt Edit (2.2 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: ProcModules.txt

#31

ProcModules.txt Edit (4.0 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: PulseList.txt

#32

PulseList.txt Edit (18.7 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: RfKill.txt

#33

RfKill.txt Edit (297 bytes, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: UdevDb.txt

#34

UdevDb.txt Edit (128.9 KiB, text/plain)

apport information

Revision history for this message

αғsнιη (kasiya) wrote on 2014-08-29: UdevLog.txt

#35

UdevLog.txt Edit (298.8 KiB, text/plain)

apport information

αғsнιη (kasiya) on 2014-08-29

tags:

added: kernel-bug-exists-upstream

Kaz Wolfe (kazwolfe) on 2014-08-29

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

αғsнιη (kasiya) on 2014-08-29

tags:

removed: apport-collected

Revision history for this message

Kaz Wolfe (kazwolfe) wrote on 2014-08-29:

#36

In response to KasiyA's comment (#20):

The kernel was successfully installed and tested. It did not solve the problem.

Debugging Transcript: http://chat.stackexchange.com/transcript/16794

The only hitch that happened is that the nVidia DKMS modules did nut build again 3.17.

Details on AU at this link: http://askubuntu.com/questions/517024/error-on-installing-upstream-kernel/

---

I also marked this bug as confirmed.

αғsнιη (kasiya) on 2014-08-29

tags:

added: apport-collect

Revision history for this message

Kaz Wolfe (kazwolfe) wrote on 2014-11-03:

#37

Request for re-examine and/or priority evaluation.

Revision history for this message

xdom (dominik-h) wrote on 2015-02-19:

#38

fix-sony-laptop.patch Edit (951 bytes, text/plain)

So finally I figured everything out and made this patch for you (and me) folks!
Enjoy it and use at your own risk.
I hope this gets supervised and finds it's way to downstream and upstream...

xdom (dominik-h) on 2015-02-19

Changed in linux (Ubuntu):
assignee:	nobody → xdom (dominik-h)
status:	Confirmed → In Progress

xdom (dominik-h) on 2015-02-19

Changed in linux (Ubuntu):
assignee:	xdom (dominik-h) → nobody

Ubuntu Foundations Team Bug Bot (crichton) on 2015-02-20

tags:

added: patch

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2015-02-20:

#39

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-vivid/