pc restarts automatically
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
Hello!
I have a problem shutting down the PC.
I state that the pc is new and I installed directly the version of ubuntu 14.04 and then of xubuntu 14.04.
When I turn it off after a few seconds (about 5 seconds) will restart on its own.
I did a lot of tests following the directions from the ubuntu forum (and others).
LINKS:
http://
http://
http://
However, I have not solved the problem because the pc was restarted always alone.
So they suggested I report the bug.
I also installed the upstream kernel, but the preoblema persists.
I'll post the results of lspci and lshw, and a video, in case they might be useful.
Thank you very much!
lspci
00:00.0 Host bridge: Intel Corporation 4th Gen Core Processor DRAM Controller (rev 06)
00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller (rev 06)
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-V (rev 05)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
00:1c.3 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d5)
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
00:1f.0 ISA bridge: Intel Corporation B85 Express LPC Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
02:00.0 PCI bridge: ASMedia Technology Inc. ASM1083/1085 PCIe to PCI Bridge (rev 04)
lshw
WARNING: you should run this program as super-user.
pc-fisso
description: Computer
width: 64 bits
capabilities: ldt16 vsyscall32
*-core
description: Motherboard
physical id: 0
*-memory
physical id: 0
size: 3610MiB
*-cpu
product: Intel(R) Core(TM) i3-4330 CPU @ 3.50GHz
vendor: Intel Corp.
physical id: 1
bus info: cpu@0
size: 800MHz
capacity: 800MHz
width: 64 bits
*-pci
product: 4th Gen Core Processor DRAM Controller
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 06
width: 32 bits
clock: 33MHz
*-display
bus info: pci@0000:00:02.0
width: 64 bits
clock: 33MHz
bus info: pci@0000:00:03.0
width: 64 bits
clock: 33MHz
*-usb:0
bus info: pci@0000:00:14.0
width: 64 bits
clock: 33MHz
bus info: pci@0000:00:16.0
width: 64 bits
clock: 33MHz
*-network
bus info: pci@0000:00:19.0
size: 100Mbit/s
width: 32 bits
clock: 33MHz
*-usb:1
bus info: pci@0000:00:1a.0
width: 32 bits
clock: 33MHz
bus info: pci@0000:00:1b.0
width: 64 bits
clock: 33MHz
*-pci:0
bus info: pci@0000:00:1c.0
width: 32 bits
clock: 33MHz
*-pci:1
bus info: pci@0000:00:1c.3
width: 32 bits
clock: 33MHz
*-pci
bus info: pci@0000:02:00.0
*-usb:2
bus info: pci@0000:00:1d.0
width: 32 bits
clock: 33MHz
*-isa
bus info: pci@0000:00:1f.0
width: 32 bits
clock: 33MHz
*-storage
bus info: pci@0000:00:1f.2
width: 32 bits
clock: 66MHz
*-serial UNCLAIMED
bus info: pci@0000:00:1f.3
width: 64 bits
clock: 33MHz
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.
VIDEO:
https:/
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-
ProcVersionSign
Uname: Linux 3.13.0-34-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: XFCE
CurrentDmesg:
[ 5.578093] init: plymouth-
[ 5.578100] init: plymouth-
Date: Thu Aug 21 18:47:20 2014
HibernationDevice: RESUME=
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.127.5
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.90
dmi.board.name: B85M Pro4
dmi.board.vendor: ASRock
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: To Be Filled By O.E.M.
dmi.product.
dmi.sys.vendor: To Be Filled By O.E.M.
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
status: | Confirmed → Incomplete |
This change was made by a bot.