Dell Inspiron N5110: Suspend does not work

Bug #1341289 reported by Phillip Sz on 2014-07-13
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Low
Unassigned

Bug Description

I can not suspend the pc as it always bring me to the login screen. If I suspend their the screen goes black and then I'm back at the login screen
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ApportVersion: 2.14.4-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: phillip 2248 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.10
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-07-10 (3 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron N5110
Package: linux (not installed)
ProcFB:
 0 inteldrmfb
 1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-3-generic root=UUID=104498ad-7123-48bc-bef6-d6345adfd30d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-3.8-generic 3.16.0-rc4
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-3-generic N/A
 linux-backports-modules-3.16.0-3-generic N/A
 linux-firmware 1.132
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: utopic
Uname: Linux 3.16.0-3-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-07-12 (0 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/30/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0FXK2Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd09/30/2011:svnDellInc.:pnInspironN5110:pvrNotSpecified:rvnDellInc.:rn0FXK2Y:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron N5110
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

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tags: added: apport-collected utopic
description: updated

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Phillip Sz (phillip-sz) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Phillip Sz (phillip-sz) on 2014-07-15
summary: - Suspend does not work
+ Dell Inspiron N5110: Suspend does not work
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu Package testing tracker.

A list of all reports related to this bug can be found here:
http://packages.qa.ubuntu.com/qatracker/reports/bugs/1341289

tags: added: package-qa-testing

Phillip Sz, as per http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-15r-n5110/drivers an update to your BIOS is available (A11). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. As well, you don't have to create a new bug report.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-a11
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Phillip Sz (phillip-sz) wrote :

okey, will upgrade by BIOS the next time I'm at my PC in 3 weeks. Note that everything's works fine in trusty!

Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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