[Gigabyte GA-Z87M-D3H] USB devices only sometimes work in Ubuntu, but work in bios/uefi/Windows

[Rob Whyte]

USB devices only work sometimes in Ubuntu. Seems since I started using this Z87 mb USB devices have not reliably worked all of the time. Expected behaviour is for USB keyboard, mouse and other devices such as microphones and portable drives to be detected.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.55
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: rob 1842 F.... pulseaudio
 /dev/snd/pcmC1D0p: rob 1842 F...m pulseaudio
 /dev/snd/controlC0: rob 1842 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jul 10 19:07:25 2014
HibernationDevice: RESUME=UUID=22d6732b-718c-4a00-95af-f89058b61af2
InstallationDate: Installed on 2014-07-07 (3 days ago)
InstallationMedia: Vinux 14.04 LTS "Trusty Tahr" - Release amd64 (20140706)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. Z87M-D3H
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=feab7e60-03c3-4331-8944-a2f16f5f200c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic N/A
 linux-firmware 1.127.4
RfKill:

SourcePackage: linux
StagingDrivers: speakup speakup_soft
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F10
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87M-D3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF10:bd04/09/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ87M-D3H:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ87M-D3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: Z87M-D3H
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Rob Whyte, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Rob Whyte (fudge)]

Tested mainline kernel 3.16.0-031600rc4-generic and the same behaviour exists, USB will work sometimes, this previous boot it was working. Is there a way I can provide information to this bug when the USB is working to provide further insight?

[penalvch (penalvch)]

Rob Whyte, the issue you are reporting is an upstream one. Could you please report this problem through the appropriate channel by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you have made it so that it may be tracked.

Thank you for your understanding.