Blank screen on resume from suspend

Bug #1337688 reported by Matthew Woerly
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Suspend worked fine on 13.10, but since upgrading to 14.04 I have issues.
I can suspend the laptop, either from the suspend button or closing the lid. When opening the lid, the screen does not seem to turn on. It does not respond to anything, and changing terminals has no effect. I have to hold the power button in for a hard reset.
At first, it sometimes worked fine on resume. It seemed that unplugging my wireless mouse before suspending and then plugging it back in once suspended helped the issue, but lately that has not been working either.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.54
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: matthew 2611 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Jul 3 20:46:22 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=1021954c-ca79-45ee-8d52-e867ce1dc314
InstallationDate: Installed on 2013-10-25 (252 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
MachineType: Dell Inc. Inspiron 1525
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=2b19cf33-7ef4-45ed-8957-f6cb92d9b55e ro quiet splash video.allow_duplicates=1 vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic N/A
 linux-firmware 1.127.4
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-12 (82 days ago)
dmi.bios.date: 10/27/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0U990C
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd10/27/2009:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn0U990C:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1525
dmi.sys.vendor: Dell Inc.

Revision history for this message
Matthew Woerly (nattgew) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
tags: added: latest-bios-a17
Revision history for this message
penalvch (penalvch) wrote :

H/W confirmed verbatim as per:
cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1331654/+attachment/4134352/+files/Lspci.txt -O 1.txt && wget -c https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1337688/+attachment/4145236/+files/Lspci.txt -O 2.txt && grep -i ']:' 1.txt > 1-2.txt && grep -i ']:' 2.txt > 2-2.txt && diff 1-2.txt 2-2.txt

-> Dup'ing to 1337688

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