[Lenovo IdeaPad Y510P] System Freeze on High Memory usage

Bug #1321240 reported by ThePhoenix
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

I have 8GB of RAM memory and 8GB of swap space configured. When I'm filling up this memory, my computer freezes completely. I can't even switch properly to other TTYs (Ctrl+Alt+Fx).

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.47
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: theone 1993 F.... pulseaudio
 /dev/snd/controlC0: theone 1993 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue May 20 12:43:32 2014
HibernationDevice: RESUME=UUID=d7f6cff7-effd-4645-9ab7-87143cf2fa73
InstallationDate: Installed on 2014-04-18 (31 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20217
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=03c56253-58b1-4e42-9ef0-0378c67111b0 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/18/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 74CN44WW(V3.05)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: VIQY0Y1
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Y510P
dmi.modalias: dmi:bvnLENOVO:bvr74CN44WW(V3.05):bd09/18/2013:svnLENOVO:pn20217:pvrLenovoIdeaPadY510P:rvnLENOVO:rnVIQY0Y1:rvrNotDefined:cvnLENOVO:ct10:cvrLenovoIdeaPadY510P:
dmi.product.name: 20217
dmi.product.version: Lenovo IdeaPad Y510P
dmi.sys.vendor: LENOVO

Revision history for this message
ThePhoenix (cosminstefanxp) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: System Freeze on High Memory usage

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc5-utopic/

Changed in linux (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
penalvch (penalvch)
tags: added: latest-bios-3.05
description: updated
summary: - System Freeze on High Memory usage
+ [Lenovo IdeaPad Y510P] System Freeze on High Memory usage
Revision history for this message
rsoika (ralph-soika) wrote :

I think I have had the same problem. I was able to force the error with the tool 'memtester'.
Finally I figured out that after I changed the Memory Frequency Limiter in BIOS form 'AUTO' to one of the lowest levels my system run stable.

Revision history for this message
penalvch (penalvch) wrote :

rsoika, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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