046d:082d Logitech c920 usb webcam not working when plugged into USB 3.0 port
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Triaged
|
Medium
|
Unassigned |
Bug Description
My logitech c920 usb webcam doesn't work when connected to my usb 3.0 host controller (Etron EJ168a). When i connect my usb 3.0 stick to the same port it's recognized and also works - just not the webcam. disabling usb 3.0 legacy mode (xhci) in my bios doesn't change anything, it's still used instead of ehci.
Upstream URL http://
dmesg | grep usb
usb 3-1: Not enough bandwidth for altsetting 3
3:3:3: usb_set_interface failed (-22)
dmesg | grep xhci
xhci_hcd 0000:06:00.0: ERROR: unexpected command completion code 0x11.
WORKAROUND: When connected to a usb 2.0 port it works perfectly.
---
ApportVersion: 2.14.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/pcmC2D0p: truthy 1586 F...m pulseaudio
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2012-11-29 (531 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
NonfreeKernelMo
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.127.2
Tags: trusty
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-05-09 (5 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/29/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.30
dmi.board.name: Z68 Pro3 Gen3
dmi.board.vendor: ASRock
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: To Be Filled By O.E.M.
dmi.product.
dmi.sys.vendor: To Be Filled By O.E.M.
tags: | added: xhci |
tags: | added: webcam |
affects: | linux-kernel-headers → linux |
affects: | linux → linux (Ubuntu) |
description: | updated |
tags: |
added: latest-bios-2.30 removed: webcam xhci |
summary: |
- xhci usb 3.0 logitech c920 not working + 046d:082d Logitech c920 usb webcam not working when plugged into USB 3.0 + port |
tags: |
added: kernel-bug-exists-upstream-3.15-rc5 removed: kernel-bug-exists-upstream |
Changed in linux (Ubuntu): | |
status: | Confirmed → Triaged |
description: | updated |
description: | updated |
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https:/ /wiki.ubuntu. com/Bugs/ FindRightPackag e. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
To change the source package that this bug is filed about visit https:/ /bugs.launchpad .net/ubuntu/ +bug/1319443/ +editstatus and add the package name in the text box next to the word Package.
[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]